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Reviews of BeHome by LuxUrban This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

765 8th Avenue, Hell's Kitchen, New York, NY 10036, United States of America

#388 of 414 hotels in New York

Guests' Choice

Review Score

Based on 471 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.1

  • Location

    9.2

  • Facilities

    6.5

  • Staff

    7.7

  • Value for money

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 15, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Queen Room - Non-Smoking
    • Stayed 9 nights
    • Submitted from a mobile device

    A bit expensive for how the hotel is maintened

    The location near Time Square was great

    Stayed in May 2024

  • Reviewed: May 13, 2024

    7.0
    For NY place is great value
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room - Non-Smoking
    • Stayed 7 nights

    no lift but in fairness staff carried bags up

    The location is superb . The property is clean and basic but great value for money .

    Stayed in April 2024

  • Reviewed: May 12, 2024

    8.0
    The room was clean and it was convenient for a few nights.
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nice and central. Close to times square.

    Stayed in May 2024

  • Reviewed: May 11, 2024

    7.0
    Great location, no lift
    • Leisure trip
    • Couple
    • Deluxe Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No lift when your on the top floor, rooms a bit noisey too

    You couldn’t pick A better location for seeing New York. Room clean and tidy

    Stayed in May 2024

  • Reviewed: May 7, 2024

    6.0
    Samantha at reception was lovely to deal with. Can’t fault the location but the property although clean and comfortable
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very noisy and NO ELEVATOR we had 3 large suitcases and no one available to assist when checking in. Check out was better as there was a man to take down our luggage.

    Location was so central

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    A Great NYC Room
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    The staff behind the desk at both shifts were quite unfriendly and more interested in what was happening on their phones. There are 5 or 6 stories to this building with no lift. It wasn't a problem for us, but it may be for some - something to keep in mind.

    The location was great and the staff who helped with our suitcases were very keen to help. It was great value for New York. Even though the room was tiny, we had everything we needed. A great room if you're touring all day. The hotel looked after our luggage after checking out at a cost of $2 a bag - this helped us a lot.

    Stayed in May 2024

  • Reviewed: April 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Walls were pretty thin & when people slammed doors it was noticable.

    Was very satisfactory, reminded me of a hostel

    Stayed in April 2024

  • Reviewed: April 28, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Very tiny room. Just the bed and the bathroom. Even no space for the open suitcase

    Great location, I can not imagine better

    Stayed in February 2024

  • Reviewed: April 22, 2024

    8.0
    21st birthday Nee york
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No elevator

    Right next to time square

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    New york Great value for New york
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No elevator

    One block from time square Helpful staff

    Stayed in April 2024

  • Reviewed: April 16, 2024

    6.0
    -good option for low budget
    • Leisure trip
    • Couple
    • Deluxe Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    -they need an elevator -I think they need upgrade for their facilities -location was good cause it’s near time square yet not a safe and clean neighborhood

    -price was very good compared to New York prices -room was small yet not too small practical for two or three days stay for two persons. -the stuff upgraded us to bigger room to be in the first floor as we had big luggage’s and the stairs was so hard

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There is no lift and it's a 5 story building

    Location

    Stayed in April 2024

  • Reviewed: April 15, 2024

    7.0
    Great location, clean room but very small
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights

    The bathroom door is a sliding door so it doesn't close fully. The reviews had said the room was small but we could just about open one suitcase on the floor. There was a constant smell of weed in the halls and reception. Hotels are pricey in New York at the minute but this was a little bit over priced for the size.

    The location was great and the room was clean. Staff we're friendly and there was someone at reception at all times.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    Overall very pleasant experience, would recommend, very good value for your money, friendly staff
    • Leisure trip
    • Couple
    • Deluxe Queen Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Saw big cockroach at the lobby, small room, shower water did not drain properly

    Location, soaps, TV, Wifi, the hotel staff were friendly

    Stayed in April 2024

  • Reviewed: April 11, 2024

    7.0
    Overall good although it can improve.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights

    So many stairs. Very tiny spaces. Some of the ascendants are cold and not empathetic. We lost a jacket and felt no genuine concern about it or efforts to find it and proactively communicate.

    Pretty clean. Some of the attendants are so kind. Very good localization. It's so close an affordable to go in and go out.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    Clean and Compact
    • Leisure trip
    • Couple
    • Deluxe Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The noise from other guests can be heard -- this isn’t a quiet place. Wish the pillows were better.

    This hotel has all the things that you really need. The rooms are clean and the water is hot and the cost is (relatively speaking) reasonable. The staff was friendly. You just have to go into it understanding the frills that are not there (no fancy lobby, no elevator, no in room coffee, a very compact room). We'd stay here again.

    Stayed in April 2024

  • Reviewed: March 30, 2024

    8.0
    A pleasant experience
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The lack of an elevator is definitely a limitation, given the steep stairs. Given the proximity to a busy avenue, the room soundproofing could definitely have been better.

    The location (within 1 block of Times square) is just wonderful for those visiting for leisure. The room being quite compact, it was tidy and offered all necessary conveniences.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night

    They do not have an elevator and there are 5 floors. Ours was on the 5th and good thing we did not have a suitcase. My friend did not like the automatic temperature control, since it was a bit warm during our stay. Their heater is on during certain months of the year that are expected to be cold and their AC is on during certain months of the year that are expected to be warm. However, since the weather these days are not normal than expected, I wish there is a way to modify the temperature based on the current weather.

    The location was fine. However, for someone who cannot sleep with certain distractions, a room away from the street must be requested. I did not get a good sleep since it was noisy outside.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    6.0
    It worked in a pinch and was close to Times Square
    • Leisure trip
    • Couple
    • Deluxe Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    I think a prison cell would be bigger. Also lots of stairs.

    It had a bed and bathroom

    Stayed in March 2024

  • Reviewed: March 18, 2024

    6.0
    If you don’t care about luxury, and are just looking for a place to lay your head in a good location, this place works f
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    It was unseasonably warm, and the only option was heat, and there was really no window to add a breeze because it was against the wall so it was a bit warm at night. I also didn’t like a lack of elevator. I should’ve researched that.

    Location was wonderful, staff was helpful. I have a bad knee in the three flights of stairs were difficult after a while, but the staff was willing to carry luggage up and down.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Perfect location near Times Square and subway

    Stayed in March 2024

  • Reviewed: March 10, 2024

    6.0
    I would not stay there one more time. I think it is better to pay a little bit more and stay at a better hotel
    • Leisure trip
    • Couple
    • Deluxe Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff was not too caring, when we asked for second key from the room - a staff member gave it to us just by asking how many nights we are staying for and room number, and I believe even a stranger could get a card to access our room. The door to bathroom is just a sliding plastic wall, and you can hear everything that happens inside. And at night - its is a little bit noisy because you can hear everything outside.

    It is a good location, rooms are smaller than expected but thats okay.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    7.0
    Great place for a solo traveller.
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The shower - the moveable/handheld shower head was above a fixed one (that no water came out of), and as a person on the shorter side, it was extremely hard to reach to reach to move it, because it was angled directly onto the wall. I had to hold it for my whole shower because I couldn’t reach to put it back in it’s holder. It would be nice if the attached shower head was removed, considering it clearly isn’t used anymore. That way the moveable one could be put in its holder and spray down directly on the person showering, rather than on the wall.

    Proximity to Times Square and subway lines. Bed was comfortable enough, and the room had everything I needed.

    Stayed in March 2024

  • Reviewed: February 27, 2024

    8.0
    We enjoyed the stay, our trip was great.
    • Leisure trip
    • Couple
    • Deluxe Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Is near bodegas, restaurants and times square

    Everything was great!

    Stayed in February 2024

Showing 1 - 25

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