Location was great, staff friendly.

Stayed in June 2024

The four flights of stairs with a suitcase was rough, but not the end of the world. I would have loved for more bottled water to be available in the vending machines (they were out of stock every time we checked). The sliding door on the bathroom not staying in place was entertaining more than anything else.

Location was excellent - easy walking distance to everywhere we wanted to visit in NYC. We felt safe and comfortable at this venue. While it was small, I liked the hole-in-the-wall vibe as we weren't visiting the city for the hotel, so we were only there to rest our heads.

Stayed in May 2024

Nothing

The location was absolutely perfect, the room was a little bit small but all necessery thibgs were there

Stayed in May 2024

No elevator which staying on the 4th floor was a bit tiring some days.

The property is in a great location. The rooms have a private bathroom, A/C, wi-fi and a TV (although ours didnt seem to work, but I never asked anyone to take a look as they probably could have sorted it. For the cost of places in NYC, this was budget friendly and somewhere to get some sleep and a wash between spending long days out exploring. The staff were very helpful and friendly.

Stayed in May 2024

We stayed on the 5th floor with no elevator. Also our room was not fully cleaned upon arrival- the last guest left trash in the desk area.

Convenient location and sound was not an issue.

Stayed in May 2024

Our room was small, which was fine as I was there with just my daughter but perhaps if two adults it may be a little cramped.

Great location, very comfortable bed, within very easy reach of Times Square and the subway, plenty of restaurants and cafes close by.

Stayed in May 2024

Room was extremely tiny. In 5 days, it was not cleaned once. Lots of stairs to climb.

Great location. Room was comfortable. Staff carried luggage up the stairs into our room.

Stayed in May 2024

A bit expensive for how the hotel is maintened

The location near Time Square was great

Stayed in May 2024

no lift but in fairness staff carried bags up

The location is superb . The property is clean and basic but great value for money .

Stayed in April 2024

Nice and central. Close to times square.

Stayed in May 2024

No lift when your on the top floor, rooms a bit noisey too

You couldn’t pick A better location for seeing New York. Room clean and tidy

Stayed in May 2024

Very noisy and NO ELEVATOR we had 3 large suitcases and no one available to assist when checking in. Check out was better as there was a man to take down our luggage.

Location was so central

Stayed in May 2024

The staff behind the desk at both shifts were quite unfriendly and more interested in what was happening on their phones. There are 5 or 6 stories to this building with no lift. It wasn't a problem for us, but it may be for some - something to keep in mind.

The location was great and the staff who helped with our suitcases were very keen to help. It was great value for New York. Even though the room was tiny, we had everything we needed. A great room if you're touring all day. The hotel looked after our luggage after checking out at a cost of $2 a bag - this helped us a lot.

Stayed in May 2024

Walls were pretty thin & when people slammed doors it was noticable.

Was very satisfactory, reminded me of a hostel

Stayed in April 2024

Very tiny room. Just the bed and the bathroom. Even no space for the open suitcase

Great location, I can not imagine better

Stayed in February 2024

No elevator

Right next to time square

Stayed in April 2024

No elevator

One block from time square Helpful staff

Stayed in April 2024

-they need an elevator -I think they need upgrade for their facilities -location was good cause it’s near time square yet not a safe and clean neighborhood

-price was very good compared to New York prices -room was small yet not too small practical for two or three days stay for two persons. -the stuff upgraded us to bigger room to be in the first floor as we had big luggage’s and the stairs was so hard

Stayed in April 2024

There is no lift and it's a 5 story building

Location

Stayed in April 2024

The bathroom door is a sliding door so it doesn't close fully. The reviews had said the room was small but we could just about open one suitcase on the floor. There was a constant smell of weed in the halls and reception. Hotels are pricey in New York at the minute but this was a little bit over priced for the size.

The location was great and the room was clean. Staff we're friendly and there was someone at reception at all times.

Stayed in April 2024

Saw big cockroach at the lobby, small room, shower water did not drain properly

Location, soaps, TV, Wifi, the hotel staff were friendly

Stayed in April 2024

So many stairs. Very tiny spaces. Some of the ascendants are cold and not empathetic. We lost a jacket and felt no genuine concern about it or efforts to find it and proactively communicate.

Pretty clean. Some of the attendants are so kind. Very good localization. It's so close an affordable to go in and go out.

Stayed in April 2024

The noise from other guests can be heard -- this isn’t a quiet place. Wish the pillows were better.

This hotel has all the things that you really need. The rooms are clean and the water is hot and the cost is (relatively speaking) reasonable. The staff was friendly. You just have to go into it understanding the frills that are not there (no fancy lobby, no elevator, no in room coffee, a very compact room). We'd stay here again.

Stayed in April 2024

The lack of an elevator is definitely a limitation, given the steep stairs. Given the proximity to a busy avenue, the room soundproofing could definitely have been better.

The location (within 1 block of Times square) is just wonderful for those visiting for leisure. The room being quite compact, it was tidy and offered all necessary conveniences.

Stayed in March 2024