350 Bercut Drive, Downtown Sacramento, Sacramento, CA 95811, United States of America
#75 of 83 hotels in Sacramento
Guests' ChoiceBased on 1157 hotel reviews
5.6Cleanliness
6.2
Comfort
6.3
Location
6.1
Facilities
6.0
Staff
7.2
Value for money
6.2
Free Wifi
6.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 30, 2024
Stefany
United States of AmericaBreakfast
Location and amenity
Stayed in May 2024
Reviewed: May 28, 2024
Priscilla
United States of AmericaThe restroom was dirty, hair in the tub and soap opened in the sink.
Breakfast, great customer service.
Stayed in May 2024
Reviewed: May 27, 2024
Christine
CanadaRoom had no bathmat or facecloths, 2 towels and one hand towel only, no maid service for 2 night stay and vinyl floor in room was disgustingly dirty: feet were filthy walking around barefoot in room. Other guests were loud. Neighborhood had alot of homeless people around.
Good Breakfast
Stayed in May 2024
Reviewed: May 17, 2024
Christine
United States of AmericaWhen asked for clean blankets was told they didn't have any more
The pool and breakfast the rooms
Stayed in May 2024
Reviewed: May 11, 2024
Eda
United States of AmericaNot enough towels...hand and washcloth. No small suitcase stands,so had to.put suitcase on floor.
Near to airport
Stayed in May 2024
Reviewed: April 1, 2024
Rhonda
United States of AmericaLady at the front desk got an attitude when i re asked instructions on how to get to my room because she explained it so fast, door barely shut securely when going in & out of room, towels had red stains on them plus never recieved more towels when asked for more, key card didnt allow us in once we came back for breakfast was left standing outside in the cold wuth no answer from front desk while calling.
It was okay
Stayed in March 2024
Reviewed: March 4, 2024
Lolley
United States of AmericaI didn't like the fact that the soda machine was a little overpriced and the promotional deals are only available through booking through the hotel or it's affiliates. Our first initial reservations were booked through booking.com where they were $10 cheaper but promotional two-night stay one night free did not apply. So apparently third party booking is a No-No. That's also with paying cash at the property so book accordingly. It should be any night verified accounts for promotional deals.
I like that there's a gated parking lot, and they have hot breakfast. Despite the reviews they kept hot food out pretty quick. But like everywhere else you got to get it while it's hot.. Room rates were market value , but affordable We're here four days, two separate rooms and booked again midstay due to a turn around in our schedule and qualified for the promotional free night, which helped us out a lot in the family already tight on a budget.
Stayed in March 2024
Reviewed: March 3, 2024
Jwhitt1023
United States of AmericaHaving to call multiple times to get housekeeping to come make my room up
That I was able to have my cat with me
Stayed in March 2024
Reviewed: February 7, 2024
Casey
United States of AmericaMy reservation .
Stayed in February 2024
Reviewed: January 10, 2024
Brittanney
United States of AmericaStaff members were not available at the front desk and didn’t seem to understand what I was asking/ saying.
Stayed in January 2024
Reviewed: January 4, 2024
Tiffany
United States of Americasomeone robbed vehicle when we were asleep.
the room was nice and great view
Stayed in December 2023
Reviewed: November 25, 2023
Diana
United States of Americanight staff was rude, room was definitely not what was pictured in the app, smelled like cigarettes, cockroaches, light went out in bathroom
gated parking
Stayed in November 2023
Reviewed: November 14, 2023
Jennifer
United States of AmericaBreakfast and location
Stayed in October 2023
Reviewed: November 13, 2023
Badillo
United States of AmericaThere was a small kitchenette in our room, but the sink didn't work at all?? It's not a big deal, we were only here for one night. The chair in the room was very slanted, and the sheets on the bed had random stains. vent in the restrooms was very loud, and there was a random alarm outside that went of THREE times throughout the night... very unpleasant. No complimentary tooth brushes or toiletries.
Beds were comfy
Stayed in November 2023
Reviewed: October 28, 2023
Noopur
IndiaMess up at check in, had paid for two rooms, only one room payment was reflecting
Stayed in October 2023
Reviewed: October 25, 2023
Alyssia
United States of AmericaThe rooms were old. Just like someone tried to paint over everything gross.
Like that it was gated it.
Stayed in October 2023
Reviewed: October 13, 2023
Rhonda
United States of AmericaThe windows into each room are weird; they open into a hallway before the outdoors so it felt a little invasive. The shower/toilet room lightbulb dimmed after about 5 minutes. The amenities were dated.
The pillows, bed, and shower were great. The tv had tons of channels and was easy to use. The bathroom sink and mirror were separate from the toilet/shower, which was better for me to put on makeup. The rooms were well marked. Breakfast was unexpectedly good. The location for walking to a nearby festival at Discovery Park was PERFECT.
Stayed in October 2023
Reviewed: October 6, 2023
Ayesha
CanadaEven though it says non-smoking, the bathroom smelled like wet smoke. One of the towels had black stains on it, even though it felt washed.
The staff are very nice and helpful.
Stayed in October 2023
Reviewed: September 25, 2023
Gordon
United States of AmericaBad area some staff was rude housekeeping bad had to reclean my room durning stay
Large rooms good breakfast clean
Stayed in August 2023
Reviewed: September 25, 2023
Joy
United States of AmericaCan be a bit more clean. The pictures are a little bit different when you see it in person
Close to the airport
Stayed in September 2023
Reviewed: September 25, 2023
Del
United States of Americasmelled like smoke
Good service, comfortable
Stayed in September 2023
Reviewed: September 14, 2023
Keloni
United States of AmericaLocation. There is quite a bit of homeless people (which is beyond the hotels control) but overall, this property wasn’t too bad!
The staff were super accommodating & nice! Breakfast options were good. For the most part the rooms were somewhat clean. Rooms are alittle different from pictures shown but still nice inside!
Stayed in September 2023
Reviewed: September 4, 2023
Mireya
United States of AmericaNo tv services bad connection To long when requesting more supplies Homeless around the property
Friendly staff Breaks hot and ready
Stayed in September 2023
Reviewed: July 27, 2023
Diego
MexicoVery poor WiFi. Kind of dirty rooms, dirty towels, strong cigarette smell in the rooms
Good location, close to airport and close to downtown.
Stayed in July 2023
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