84 Line Street, Charleston, SC 29403, United States of America
#15 of 154 hotels in Charleston
Guests' ChoiceBased on 207 hotel reviews
9.1Cleanliness
9.6
Comfort
9.5
Location
8.8
Facilities
9.5
Staff
9.4
Value for money
8.8
Free WiFi
9.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 9, 2024
Chad
United States of AmericaParking limitations could be more transparent in the description. Small vehicles only, and not overly convenient. Adequate with better description.
Customer service all around was exceptional. Room set up, communications, etc
Stayed in May 2024
Reviewed: May 2, 2024
Hadas
IsraelWould be nice if the parking was included.
Great location, they managed to make us feel welcome even though we never met anyone. Very convenient space for couple with 2 small kids. Loved the Dyson hair drier!
Stayed in May 2024
Reviewed: April 29, 2024
Amber
United States of AmericaIt’s very quiet and private
Stayed in April 2024
Reviewed: April 23, 2024
C
United States of AmericaReally great location, right off the highway for coming/going in a car but not noisy from the road at all. The area from the hotel over and down King Street is filled with cafes/restaurants, all of which are amazing. The room itself was comfortable, quiet, and a great value to have essentially a 1BR apartment during our stay! The staff was extremely helpful and very quick to respond to any needs over text and even helped ship some purchases we made back home!
Stayed in April 2024
Reviewed: April 22, 2024
Sara
United States of AmericaThe parking “thing” was way too complicated. I thought I had jumped through all the hoops, paid for it ,only to discover I still had to create an acct to be able get my car back. On the road, couldn’t access site, big pain. Kind staff refunded pymt & we parked normally nearby.
Wine and chocolate were a pleasant surprise. Great to have washer/dryer.
Stayed in March 2024
Reviewed: April 15, 2024
Anthony
United States of AmericaCannot think of anything except that the living room TV remote control kept turning on the bedroom TV at the same time. I had to disconnect the bedroom TV power so as not interfere with someone sleeping in the bedroom while the living room TV was being used.
Very clean with terrific amenities. Everything provided and all of the appliances and equipment were first rate. The staff was exceptional especially Amanda who was tremendously helpful.
Stayed in April 2024
Reviewed: March 29, 2024
Miranda
United States of AmericaWe chose the Iris as our hotel for our wedding weekend and it did not disappoint! We really enjoyed the parking carousel they have on site. It does take some practice but we had our car with us all the time, which is luxury in downtown Charleston. We also loved that the hotel entrance has a gate which requires an access code. This helped make it feel really safe. The rooms are spacious, clean, and it was really nice having a full size refrigerator, too! The Iris is a hidden gem and we would definitely stay again:)
Stayed in March 2024
Reviewed: March 28, 2024
Donald
United States of AmericaBedroom could have been bigger
Had everything in one location kitchen living area and bedroom
Stayed in March 2024
Reviewed: March 25, 2024
Donald
United States of AmericaConvenient location to walk everywhere. Nice amenities.
Stayed in March 2024
Reviewed: March 25, 2024
Chad
United States of AmericaNothing.
Great property. Awesome staff, very friendly. A clean place with nice features.
Stayed in March 2024
Reviewed: March 23, 2024
Katrine
NorwayVery fresh, new and updated 😊 Lovely!
Stayed in March 2024
Reviewed: March 18, 2024
Ashley
United States of AmericaGreat service was provided! it was very accommodating to all of our needs.
Stayed in March 2024
Reviewed: March 18, 2024
Gail
United States of AmericaReally nothing. We enjoyed the property, we loved the closeness to town and the secured gate on the property.
Breakfast was not provided.
Stayed in March 2024
Reviewed: March 15, 2024
Debbie
United States of AmericaOne suitcase fit on floor in room and we put other suitcase against wall in kitchen. Too many pillows. We personally prefer blankets vs comforters but that is a minor issue.
Good location...easy walk to downtown areas. Very comfortable room, good shower. Nice surprise to have a bottle of wine and complete coffee along with a few other spices. Bed was comfortable but too many pillows. Parking is extremely limited and we didn't walk to use their car carousel so we used a nearby public parking garage. Staff was very responsive. Extremely clean. Easy walk to restaurants...don't miss the Tapas place 1/2 block away!
Stayed in March 2024
Reviewed: March 14, 2024
William
BermudaAlthough there are two or three excellent restaurants within easy walking distance, you need to be prepared to drive to others.
Very comfortable apartment for a five night stay. The outdoor seating areas were very comfortable as well.
Stayed in March 2024
Reviewed: March 12, 2024
Robin
United States of AmericaN/A. The bed was extremely comfortable, The Iris was in a great location close to King Street but far enough away to be quiet. There was a lovely bottle of wine and a chocolate bar awaiting us upon our arrival; what more could one ask for:)
We travel often and stay in a variety of places including hotels, B&Bs, condos, air B&Bs. The Iris was kind of a happy mix of all of them and when we return to Charleston, we will stay here again.
Stayed in March 2024
Reviewed: March 11, 2024
Lauren
United States of AmericaParking was a bit expensive. And leaving was difficult due to the nature of parking and everyone checking out at the same time. Difficult to load the car in the given space.
Rooms were nice with great amenities like microwave, washer/dryer, fridge. Rooms were spacious and modern. Staff was friendly and helpful.
Stayed in March 2024
Reviewed: March 9, 2024
Rachel
United States of AmericaThe car parking carousel was a pain but also practical.
Lovely little apartment was just what we needed. We enjoyed exploring this diverse neighborhood with many cute little restaurants.
Stayed in March 2024
Reviewed: March 3, 2024
Heidi
United States of AmericaPreference is to have a thermostat that is much more adjustable - I like to sleep cold and I couldn't adjust the temp lower than 67.
The places are spacious and modern with the necessary comforts.
Stayed in February 2024
Reviewed: February 26, 2024
Linda
United States of AmericaMy new favorite place to stay in Charleston! Charleston is a city where you are spoiled for choice - there are so many great options for food, bars, shopping, and places to stay. I am so happy we chose The Iris this trip! The suites are more like apartments, with everything you would want for a short or longer stay. The amenities are all luxurious - queen bed with comfortable bedding and lots of great pillows. Huge bathroom, and the makeup towels were a nice touch. Nice seating area outside, and the seating inside was really comfortable and lots of choices. Two things I loved and didn't expect? The white noise machine - so awesome!! - and the car carousel! What a fantastic idea! Loved having a code not a key. Staff was wonderful - great communication at all stages, and they were so friendly and accommodating. Nice quiet street with coffee shops and restaurants nearby. Would love to stay at The Iris again!
Stayed in February 2024
Reviewed: February 21, 2024
Stefanie
United KingdomFriendly staff. Cool design and good quality of rooms. Quiet. Liked that it is in a lively, still developing and therefore authentic area a bit North of the main attractions
Stayed in February 2024
Reviewed: February 17, 2024
Walker
United States of AmericaEvery thing
Stayed in February 2024
Reviewed: February 17, 2024
James
United States of AmericaNothing. All good.
Clean, well stocked with all amenities. Comfortable surroundings inside and out. Conveniently located.
Stayed in February 2024
Reviewed: February 16, 2024
Lisa
United States of AmericaWe missed the turn in and had to go around the block. Needed additional signage or something on website to indicate entrance. Not a big deal as traffic was light.
Super cute and comfy. Had everything we needed. Staff was exceptional
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content