I paid extra for a private patio I did not get a private patio. Don’t waste your money asking for a private patio there is none.

Very clean

Stayed in May 2024

Would have liked a closet to hang up my clothes as well as enough hangers for the hooks provided. also would have liked closed draws for my clothes and it would have been easier if the safe was located at a higher level than down by the floor.

Beach was beautiful. Breakfast was very good. Food was fresh and different food choices each day at the buffet. The room was clean and kept well each day.

Stayed in May 2024

The rooms could have been slightly cleaner but nothing to be alarmed about - slightly stained bath towels. Small bathrooms. But cannot complain - still a great place to stay.

The facilities were absolutely incredible. Hotel was walking distance or a short drive from a vast amount of restaurants, shops and attractions including the aquarium. Gorgeous, clean beaches. Incredible pools and hot tub. Great restaurants on site, and bars. Very friendly and accommodating staff.

Stayed in April 2024

When I booked I paid extra for a room with an ocean view. About 1 week before our trip I got an email stating that they would be perfoming maintenance on our building from 9 am to dusk and that it might be loud and dusty. When we checked in they had moved us from our room with an ocean view to a room overlooking the pool because of the construction. They did credit me the difference but it was dissappointing not having that ocean view. That is the only negative thing I can say about The Island.

The Island was very clean, the rooms were nice. The beach and pools were awesome! It was everything it claimed to be. The bar on the beach was very nice. Close to Publix and Walmart so we were able to keep food in our room so we didn't have to eat out every meal. Walking distance to Boardwalk with cute shops and several nice restaurants and coffee shops.

Stayed in April 2024

My room was downgraded because of construction did not get my beach view.

Beach is gorgeous 😍

Stayed in May 2024

My friend suffered a bruising fall in the shower due to insufficient texture on shower floor. No injury, but a lesser person could have been hurt severely.

Stayed in May 2024

The cost was a little too high especially the extra fees. One of the fees was apparently for the movies we could watch in our room but they had to be hooked up through my husband's phone. The beds weren't comfortable and the air conditioner was really loud. I didn't get much sleep.

Beach front location was exactly what I was looking for. The pool with the swim up bar was stunning.

Stayed in May 2024

Rooms could use some updating

All the amenities

Stayed in May 2024

Breakfast should be included! Water was way overpriced $4 each

Heated pool

Stayed in May 2024

Rooms are very plain, but were clean!

The location was amazing. The staff was great. The Island is its own vibe.

Stayed in April 2024

I didn’t like the prices of the food I through it was a little expensive but it’s expected.

I loved the pool and the staff was very friendly and welcoming

Stayed in April 2024

The rooms need to be updated.

The hotel was in a great location. Staff were friendly. The pool area was nice. The pool towels need to be replaced. The hotel rooms, hallways, elevator and exterior needs to be updated. Parking was available at a decent price. The food was okay. Didn’t enjoy the hidden fees.

Stayed in April 2024

Bars in reset closed at 5 or 10. All pools closed at night. So by ten you have to leave to find fun

Pretty, close to beach. Affordable

Stayed in April 2024

The breakfast buffet was not worth it. The pool could have been warmer. The ocean was warmer than the pool.

Night entertainment on outdoor deck/bar. Resort was clean.

Stayed in April 2024

This is just my observation and possible suggestions..... Lack of railings for those with mobility issues on pool deck, lack of chairs for those with possible bariatric issues, particularly at beach bar and pool area. Not everyone can use chaise chairs that low to ground. Different bar prices at beach bar and pool bar, no signage to explain. [Same drink all week, frozen colada mix, should be same] Breakfast buffet was cold i.e. sausage, pancakes need additional fruit. Bananas? Grapes? Limited entrees for dinner i.e. pasta [.may have missed it listed].. last, seems a bit of overkill to pay $16 per night for parking when the lot is a piece of the property, more important the lot is not secured and using a handicapped placard isn't of importance.While it is indeed a large place the weekend brought many parkers to access the beach and park for free, in handicapped spaces. Seemed.totally inconvenient to check out at 3am, i specifically asked at desk to do it the night before.

Staff was cordial and helpful [although some.persons did not speak or understand english] The location was super. Very clean and housekeeping very punctual. Atmosphere was good and other guests were friendly. Room was not that comfortable but will make better accommodations next time.

Stayed in April 2024

Needs some updating inside, dirty furniture, should have a hot tub for adults only. Could not use it as it was always full of small children.

Location, staff and the view from our room

Stayed in April 2024

Hidden fees.

Grounds were beautiful. Breakfast was great.

Stayed in April 2024

The facility was a little run down and the main grotto pool is freezing until at least mid July

The resort has a great location and ready access to the beach.

Stayed in April 2024

I wasn’t happy with the single night room being a non elevator room as it was in the second floor. The person that was staying in that room has handicaps and it made it difficult

Stayed in April 2024

More parking that isn’t in the parking garage might be helpful. The housekeeping staff never refilled the body wash/shampoo containers that were hanging on the inside of the shower. Some more hangers in the rooms, as having wet towels or bathing suits and no closet space for other clothes.

The pools and paths were great; we enjoyed the grotto bar (even braving that freezing water to get into it) Our housekeeping staff were always friendly and courteous. The kitchen manager was kind and professional, I interacted with him a couple brief times in the restaurant. The public restrooms on the premises were well kept and clean, and we liked the pier going down to the beach. Kitchen staff and servers were attentive and good at keeping the breakfast buffet full.

Stayed in April 2024

Two mornings, the construction that was active started before the promised 9am.

Staff was friendly. Good restaurants. Good location. Pools were nice. Great beach access.

Stayed in April 2024

Beautiful location! The first room we stayed in that faced the pool with the volcano was beautiful. We decided to extend our stay so we had to move to another room. Though the second room had much more room & extra beds, we could not get the temperature regulated to control the dampness in the room. The hotel grounds are well maintained & very appealing to the eye. The tacos at the outside grill were fantastic & the best we had while staying in the area. The food at the restaurant/bar was also very good & the entertainment was very enjoyable.

Stayed in March 2024

Breakfast expensive but not very good Cockroaches in one of the rooms Could be cleaner

We enjoyed some of the activities likesmores, music bingo. Location and beach were excellent

Stayed in March 2024

You had to pay for parking, WiFi didn’t work well, no able to accommodate adjoining room request.

Access to the beach and pool both Fun evening activities

Stayed in March 2024