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  5. Reviews of The Kelly Birmingham, Tapestry Collection By Hilton

Reviews of The Kelly Birmingham, Tapestry Collection By Hilton This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2027 1ST Avenue North, Birmingham, AL 35203, United States of America

#27 of 97 hotels in Birmingham

Guests' Choice

Review Score

Based on 226 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    8.6

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 6, 2024

    7.0
    OK, but wouldn't stay again.
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night

    Floors were sticky. No curtains on the bathroom, which was weird when you had to put the lights on to use the bathroom at night.

    Location was OK. Bed was comfortable.

    Stayed in April 2024

  • Reviewed: March 25, 2024

    8.0
    This was a good stay with a few cons
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    For the price I expected a cleaner room. There were dust bunnies and the desk felt grime like it hadn’t been cleaned. Our tv also didn’t work.

    It was a good location and overall a good stay

    Stayed in March 2024

  • Reviewed: March 20, 2024

    9.0
    Great stay
    • Business trip
    • Couple
    • King Studio Suite with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean and very professional

    Stayed in February 2024

  • Reviewed: March 7, 2024

    9.0
    We had a nice stay and slept well, and we loved the aesthetics of the hotel!
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights

    Our toilet was dirty and the floors in our room didn't appear to be cleaned before our checkin. There were pieces of what looked like trail mix on the floor in the bathroom under the vanity, and I had to use a wipe I had on hand to clean the toilet seat. We didn't say anything, because we got in kind of late.

    The staff were all so friendly and welcoming and went above and beyond to assist with anything we needed, from the valets to the front desk to housekeeping. Love the old vibe of the place while being tastefully updated. The location was an easy walk to the venue where we were attending a dance competition.

    Stayed in March 2024

  • Reviewed: February 26, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bar was closed because of someone calling out, and we paid for a window room with a king bed which was no longer an option once we arrived. We settled for a room with no window.

    I loved the ease of checking in and out, and the hotel was quiet.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    9.0
    Pretty Nice
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness of the shower and carpet outdated.

    I like the area, space, and friendliness of the staff.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    9.0
    Very comfortable.
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was fantastic and staff was perfect.

    Stayed in February 2024

  • Reviewed: January 21, 2024

    7.0
    Comfortable
    • Business trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower was not as clean as I would have expected, breakfast is not provided nor room service options.

    Comfortable bed, nice size bathroom.

    Stayed in January 2024

  • Reviewed: January 4, 2024

    9.0
    An overall good stay for two nights.
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    There was no mini fridge or microwave in the deluxe king room.

    It had a nice view. The bed was comfortable. The whole room was nicely decorated and came with a coffee bar. Everything looked updated and modern.

    Stayed in December 2023

  • Reviewed: October 19, 2023

    7.0
    Great customer service. Property must pay attention and accommodate guest requests.
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room selection.

    Location. Cleanliness. Customer Service.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio Suite with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Shower was beautiful But being retired nurse felt like there should of been a non skid bathmat of some sort. Or bars on walls inside shower to be able to catch yourself if started toslip. The only unclean place or area we noticed was on shower wall at back of shower had soap scum.

    Everything But was hoping for a breakfast to be included

    Stayed in October 2023

  • Reviewed: October 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Studio Suite with City View
    • Stayed 1 night

    Valet parking

    Front desk and restaurant.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    My room had no windows so it was very dark.

    The location was close to restaurants.

    Stayed in August 2023

  • Reviewed: July 25, 2023

    8.0
    Hotel Facility was attractive and the staff was polite and responsive.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room with City View
    • Stayed 1 night

    The hotel is located in a very busy restaurant/bar district. My particular Saturday night stay was quite loud from the traffic, even with a higher floor level. Likely not an issue during the week.

    Hotel room size was quite large, spacious, and comfortable. The front desk area was attractive, well maintained and the staff was welcoming.

    Stayed in July 2023

  • Reviewed: July 24, 2023

    8.0
    Overall, great visit!
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Although the room was large, beautifully decorated, & the bath was just as accommodating, the air in the room could have been better. We left the thermostat on 70° & it would randomly go from 72°-68°. It was very humid in the room which made sleeping uncomfortable at times. The food was great in the restaurant but there was only one woman working & we waited for awhile to get anything (coffee, food, water).

    The building was beautiful (love the historic element of it all!), the lobby was funky/fun, room was gorgeous & great view of the city. Food in the restaurant was yummy.

    Stayed in July 2023

  • Reviewed: June 15, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Parking was difficult

    Stayed in June 2023

  • Reviewed: April 30, 2023

    9.0
    hotel staff was great; third party valet staff, unimpressive
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    valet service watched as I loaded my own luggage into my car

    good location friendly staff

    Stayed in April 2023

  • Reviewed: April 19, 2023

    9.0
    It's a very cute hotel. I enjoyed my room and would certainly stay again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    There is still some renovating ongoing. But it was not noisy. The path to the elevator takes you to what appears to be a space in between two buildings. The elevator seemed old and slow but got the job done. I'm sure it's on the list for future updates.

    It is a small hotel and an older space that is being renovated. The modern updates are very nice. The room was beautiful! The lobby is quite small and there is really no restaurant (it's definitely more of a boutique hotel). Nice bar, strong drinks! There are restaurants in walking distance. I would certainly stay there again!

    Stayed in January 2023

  • Reviewed: April 14, 2023

    7.0
    Overall good stsy
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking was poor we had to walk to everything. Because of parking.

    Food good and Nice bar

    Stayed in April 2023

  • Reviewed: March 13, 2023

    8.0
    my stay one night was good we went for a concert check in was fast and painless. Valet attendant was great he takes your
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    parking along the street , if you can find a spot or valet parking

    the property/room had a warm comfortable feeling , the location was good

    Stayed in March 2023

  • Reviewed: February 13, 2023

    8.0
    it was overall a good stay
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I didnt realize there wasn’t a mini fridge in the room. also the lighting in the bathrooms weren’t that great.

    it was decorated very nicely and was in a good location.

    Stayed in February 2023

  • Reviewed: February 13, 2023

    9.0
    comfortable and fancy
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    elevators were kind of slow and made tons of noise which is really uncomfortable for someone with a phobia of elevators, the doors were sometimes slow to open, and at some points the sign to show which floor we were on would pause which would increase my anxiety.

    valet was wonderful, staff was helpful and sweet, it was very fancy with a restaurant inside!!

    Stayed in February 2023

  • Reviewed: January 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    We had a room on the higher floors with an amazing view - I only wish the windows were clean to properly enjoy the sunset. Also, some hooks to hang towels in the bathroom would be useful.

    The location of the hotel was very central and convenient. The bed was very comfortable, the bathroom spacious with a great shower. The room was pretty stylish, our stay was very relaxing and nice.

    Stayed in January 2023

  • Reviewed: January 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    $35 parking

    Provide guess parking

    Stayed in January 2023

Showing 1 - 25

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