There was no coffee maker in room and when we called down about it we were told we had to arrange for it ahead of time. I asked at desk and were told one would be delivered - it was, but discovered in morning that it only had tea and hot chocolate pods.

Location was very convenient and happy hour was a bonus

Stayed in May 2024

Great location. Nice lobby and atmosphere.

Stayed in June 2024

WLAN connectivity very poor, not available - had to change room

Stayed in May 2024

Housekeeping was unresponsive and never cleaned over 4 days. That is unacceptable. I called once and they said they’d come one day they asked and we declined that leaves 3 days not cleaned.

Loved the wine hour, the location, friendly staff

Stayed in April 2024

The late night/ morning staff was not as great as the day staff. We asked for a microwave and my friend asked if there was a charge and the lady said umm have you stayed places where you have been? And repeated several times it’s not which was nice and maybe it was more concern but made us as the customer feel dumb, I asked for a wake up call for to a super early flight and never received one because I was already up before the time I requested as I set my alarm thank Goodness or my flight would’ve been missed if I depended on that call, and we messaged to get the car yet when we got down they hadn’t went to go grab it. They were visiting with the front desk having McDonald’s shakes, we wondered if this was why we hadn’t gotten our call either.

Property was beautiful and welcoming staff was great! Location was also great and all the amenities were a nice perk

Stayed in March 2024

Shower head, not great

Stayed in March 2024

Crowded happy hour made it so that there wasn't enough seating. We had to take our drinks up to our room instead of being able to enjoy them in the lounge.

Modern and clean rooms and bathrooms. Rooftop bar was beautiful and very enjoyable. Ambiance was great and the staff was always attentive and nice.

Stayed in February 2024

Beds were super hard, they put a hold of more than $300 on my card instantly and then tell me it’ll take 3-5 business days to get it back. Also no parking available except for valet ($40/day) or finding a parking ramp.

Close to venue

Stayed in February 2024

My one and only complaint is that the water pressure in the shower was really bad. But that’s it everything else was perfect!

I loved the overall feel of the hotel, we had a fabulous view and the location was amazing

Stayed in October 2023

No coffee or water in the room. Given the cost of the room, having in-room coffee machine is a must have. Parking is valet at $40/day, but there is a parking garage down the street for $25/day.

Beds were extremely comfortable. Rooftop bar was beautiful. Location was excellent.

Stayed in August 2023

Pricey for the room

Great location

Stayed in August 2023

Loud. No coffee makers in room.

Location, clean, restaurant

Stayed in July 2023

nothing

beautiful hotel great rooftop with fun music and drinks close enough to walk to summer fest grounds

Stayed in May 2023

Getting the feeling that we weren't welcomed.

The location...the cleanliness of the facility, and definitely the rooftop. I really enjoyed my time there.

Stayed in April 2023

the first day we arrived the bench in the room was very dirty, and the duvet in one of the beds was in vey bad condition. But then they nicely moved us to a better room to the 6th floor, the first room that was on the 8th had a better view. But we had to move.

location, the view from the rooms.

Stayed in December 2022

Expensive

Location is amazing

Stayed in August 2022

Bathroom shower was impractical. Design meant there was no way to keep surrounding floor dry.

Location and upstairs bar were exceptionally good!

Stayed in June 2022

I think we were put in a room that had dogs in it and we were both allergic. Also would have liked a tub.

I requested a bathtub and upper floor and somehow this info was not passed on to the hotel.

Stayed in November 2021

Restaurant was mediocre.

The happy hour was a nice touch with good wine and friendly service. Front desk staff were very grand fry.

Stayed in October 2021

They missed the checkin time of 3pm and we had to wait an hour for our room. A little noisy one of the nights - couldn’t tell if it was from another room or ambient noise from the street.

location was excellent for walking to Summerfest and a short Uber to a Brewers’ game. 3rd ward is a trendy, clean area with lots of good restaurants.

Stayed in September 2021

We got intoxicated, woke up late for an appointment and didn’t grab my eye glasses. Once I noticed I didn’t have them it was well pass my checkout and for some odd reason the cleaning staff “says” they didn’t find any glasses in the room which I high doubt due to us not ever leaving the room.

The room was nice especially with the spa tub that allowed my wife to unwind and relax.

Stayed in July 2021

dogs barking for one hr 1030 pm to 1130 pm. Pay to sleep comfortably, didnt occur. Dogs should all be on one floor away from gen. customers. Front staff poor when I needed help obtaining an Uber or Taxi. Poor response, no numbers, no cards that helped, no follow up. Told me the Ubers were unreliable and Taxis never responded. Not true! Room was not cleaned first day. Vacuum cleaner never used during entire stay here. Beds unfinished 2nd day. OK 3rd day.

good.coffee is delicious. Staff wonderful

Stayed in June 2024

Great customer service & atmosphere!

Stayed in May 2024

Great location, nicely-appointed rooms, & excellent customer service!

Stayed in May 2024