Reviews of The Knickerbocker This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
6 Times Square, New York, NY 10036, United States of America
#109 of 418 hotels in New York
Guests' ChoiceReview Score
Based on 1365 hotel reviews
8.4Score breakdown
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Cleanliness
9.0
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Comfort
9.1
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Location
9.4
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Facilities
8.4
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Staff
8.7
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Value for money
7.8
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Free Wifi
8.8
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Reviewed: June 1, 2024
Phil
United Kingdom21 Reviews2 helpful votes8.0“Lovely hotel in an excellent location.”- • Leisure trip
- • Couple
- • Superior Room with One King Bed
- • Stayed 3 nights
I would have like to have had tea/coffee making facilities in the room. This would have been a welcome addition first thing in the morning.
Very clean. Excellent staff. Rooms were very comfortable. Excellent location within 10 minutes of most local sites. Concierge was really helpful in organising transport for us.
Stayed in May 2024
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Reviewed: May 26, 2024
Fabian
Germany1 review7.0Good- • Business trip
- • Couple
- • Premier Room with One King Bed
- • Stayed 4 nights
I got no invoice!
Stayed in May 2024
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Reviewed: May 26, 2024
Elaine
Hong Kong23 Reviews2 helpful votes8.0“OK but it won't not be my choice next time”- • Leisure trip
- • Family with young children
- • Junior Suite with One King Size Bed
- • Stayed 2 nights
The toilet design is awful
Ideal Location
Stayed in April 2024
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Reviewed: May 16, 2024
Shagy
South Africa3 Reviews1 helpful vote8.0“Beautiful modern hotel and lovely staff!”- • Leisure trip
- • Couple
- • Superior Room with One King Bed
- • Stayed 3 nights
- • Submitted from a mobile device
The view from our room was really bad and they started drilling at 8am because our room was facing the back of another building and they were trying to fix something on another building.
It was so convenient and the rooms were such a good size. The rooftop bar was stunning! And the concierge Stephanie was absolutely lovely - she was beyond amazing and we are so grateful to her for advising what we should do in New York.
Stayed in May 2024
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Reviewed: May 14, 2024
Martin
United Kingdom42 Reviews4 helpful votes8.0“Great location, ok service but not 5 star hotel”- • Leisure trip
- • Couple
- • Superior Room with One King Bed
- • Stayed 2 nights
- • Submitted from a mobile device
few negative 1- deposit of a $150 each night is a lot!! And it can take up to a week go back onto your card 2- no hair dryer or tea or coffee in the room 3 - The roof top bar lift, was told we could use it to get to our room but every time was told to use another lift even tho it was free and no one waiting - Annoying
The hotel is in a great location just off Times Square only a min walk away Plus you can see the new year ball from the roof top bar ( currently under development at the min the new year ball tho) Overall had a good time at the hotel, not sure I would call it “ 5 star more 4
Stayed in May 2024
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Reviewed: May 13, 2024
Heather
Canada2 Reviews8.0“Great staff, very nice facilities in lively Times Square.”- • Leisure trip
- • Couple
- • Superior Room with One King Bed
- • Stayed 11 nights
- • Submitted from a mobile device
Would probably choose a somewhat quieter part of town next visit.
Staff, especially concierges, were excellent—very helpful with restaurant reservations and friendly. Maid service twice a day. Area (Times Square) is very central, close to theatres, but also very loud. Hotel does a surprisingly good job of blocking out the noise. Breakfast was good, albeit expensive.
Stayed in May 2024
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Reviewed: May 11, 2024
Alexi
Sweden3 Reviews8.0“I recommend this hotel to others”- • Leisure trip
- • Couple
- • Superior Room with One King Bed
- • Stayed 3 nights
- • Submitted from a mobile device
The view, we had a construction site outside the widow, renovated the fasad
Expensive breakfast brought to the room 164$ for two. Better to get breakfast at a diner
Stayed in April 2024
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Reviewed: May 11, 2024
Gayle
United Kingdom5 Reviews7.0“A pleasant stay in a central hotel, with great staff.”- • Leisure trip
- • Couple
- • Deluxe Room with One King Bed
- • Stayed 3 nights
On arriving into the room, the adjoining door to the next suite was open - albeit, it was not vacated. The colour scheme in the room didn't look anything like the photos on the website - very disappointing. The room appeared dark.
The location was great. The staff were very helpful, and arranged transport from the hotel to the airport. The roof bar was a bonus, although a little pricey.
Stayed in May 2024
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Reviewed: May 6, 2024
Joann
United States of America9 Reviews9.0“Convenient, clean, safe.”- • Leisure trip
- • Family with young children
- • Superior Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
There seemed to be an issue with the frosted bathroom door. We had a curtain but could never get the glass door to move in room 826.
The location was perfect. We were able to walk to and from Moynahan Train Station, walk to dinner, walk to our broadway show, and walk to breakfast
Stayed in May 2024
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Reviewed: May 1, 2024
Kathleen
Canada2 Reviews1 helpful vote8.0“Info from concierge not complete but stay was ok”- • Leisure trip
- • Family with young children
- • Superior Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted from a mobile device
Room OK but poor lighting
Good location
Stayed in April 2024
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Reviewed: April 25, 2024
Sven
Belgium24 Reviews2 helpful votes9.0“pleasant hotel, friendly staff and central location”- • Leisure trip
- • Family with young children
- • Deluxe Room with Two Queen Beds
- • Stayed 6 nights
- • Submitted from a mobile device
Breakfast very expensive.
Nice room. Central location of the hotel.
Stayed in April 2024
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Reviewed: April 25, 2024
Oliver
United States of America3 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Superior Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Room booking said city view and we didn’t get that, Instead view of escape exit metal Stairs and a dumpster $1600 is just too expensive for this.
Stayed in April 2024
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Reviewed: April 23, 2024
Ahmed
Saudi Arabia15 Reviews3 helpful votes8.0“Good”- • Leisure trip
- • Group
- • Premier Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
I was charged an extra $ 50 a night as a residence fee. It was not showing in booking. Be aware,
Location is good Bed was comfy Staff are welcoming
Stayed in April 2024
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Reviewed: April 20, 2024
Yael
Israel19 Reviews1 helpful vote9.0“Great hotel, great location great staff”- • Leisure trip
- • Group
- • Deluxe Room with Two Queen Beds
- • Stayed 2 nights
Missing coffee machine in the room
Location, comfortable room, spacious bathroom
Stayed in April 2024
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Reviewed: April 14, 2024
Pamela
United States of America3 Reviews9.0“Loved the location the comfort of the beds and the large great bathroom”- • Leisure trip
- • Family with young children
- • Deluxe Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Elevator service was not good. Too small and not enough of them. The windows not opening and the bathroom not having a shade to block out the bright light in the morning.
The location and the size of the room
Stayed in April 2024
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Reviewed: April 14, 2024
Mihály
Hungary119 Reviews27 helpful votes7.0“A nice hotel, excellent location, but we don't want to come back”- • Leisure trip
- • Couple
- • Superior Room with One King Bed
- • Stayed 2 nights
Our room was in the third floor, so the terrible noise of the busy streets was audible in the room. The window of our room was so little. Actually we expected some view in a hotel so close to Time Square. We didn't see almost anything, not even the house in front of our room, The room had minibar, but empty, there was not even a coffee machine. The elevators were slow, so we had to wait for the elevators a lot. The wallet was extremely expensive, and the normal time to get your car was over an hour.
The location of the hotel can not be better. Practically on Time Square. The room was ok. The bad is comfortable. we loved the roof bar, unfortunately the weather didn't help. The staff was helping and friendly.
Stayed in April 2024
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Reviewed: April 9, 2024
Elaine
Hong Kong23 Reviews2 helpful votes7.0Good- • Leisure trip
- • Group
- • Junior Suite with One King Size Bed
- • Stayed 1 night
- • Submitted from a mobile device
The bathroom 🚽 toilet has lousy design
Location
Stayed in April 2024
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Reviewed: April 3, 2024
Kathy
United States of America4 Reviews9.0“Great time”- • Leisure trip
- • Family with young children
- • Junior Suite with One King Size Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Whole key system was down throughout our stay which was very disruptive since we had 3 rooms not near each other and two young children going back and forth. It meant we had to leave our rooms open when with others in another room.
Great location. Staff friendly and accommodating.
Stayed in March 2024
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Reviewed: March 25, 2024
Patrick
United Kingdom7 Reviews9.0“Lovely hotel in a superb location, with friendly and helpful staff. Would definitely stay again.”- • Leisure trip
- • Couple
- • Deluxe Room with One King Bed
- • Stayed 5 nights
Tea and coffee facilities in the room would have been good.
Room was spacious, and clean. The bed was really comfortable. Staff were friendly and really helpful. Location of hotel was superb. Room was serviced each day.
Stayed in March 2024
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Reviewed: March 25, 2024
נתיב
Israel15 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Deluxe King Bed Accessible
- • Stayed 3 nights
The water flow in the shower was very, very weak, in addition the shower itself does not match a 5 star hotel.. The elevators worked slowly I waited for the elevator sometimes 5 minutes
The location is excellent and the work team is amazing
Stayed in March 2024
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Reviewed: March 19, 2024
Alain
Canada3 Reviews8.0Very Good- • Business trip
- • Family with young children
- • Deluxe Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The phone to call front desk didn’t work . They told us to use our cell phone but that was not convenient because we couldn’t get through to front desk.
I liked the location, room was very nice and quiet.
Stayed in March 2024
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Reviewed: March 17, 2024
Pieter
Netherlands22 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Solo traveler
- • Deluxe Room with One King Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast is pretty bad, especially in light of the high price. Also: If you’re a vegetarian or vegan better to find something outside the hotel
Room was great
Stayed in March 2024
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Reviewed: March 16, 2024
Kelly
Australia3 Reviews8.0“Would definitely recommend.”- • Leisure trip
- • Couple
- • Superior Room with One King Bed
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing.
Location was great. Staff very friendly. Complimentary umbrellas came in very handy.
Stayed in March 2024
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Reviewed: March 13, 2024
Tim
Germany2 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Group
- • Superior Room with One King Bed
- • Stayed 5 nights
Rooftop Bar only opens till 11pm.
Stayed in March 2024
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