Cool old hotel. Great variety and food for breakfast. Kind and helpful staff. Clean and comfy room and bathroom.

Stayed in May 2024

Location was perfect for attending event at Jones Hall (across the street). Within walking distance of several options for dinner after the performance. Once we turned the car over to the valet, we did not need it again until we checked out. Excellent room and services.

Stayed in May 2024

Prefer English style bacon

Fantastic choices for breakfast, great quality and variety

Stayed in May 2024

Nothing - I have absolutely zero complaints.

Everything was perfect - beautiful hotel, great location next to the symphony hall, incredibly friendly and helpful staff who went above and beyond for us, wonderful breakfast.

Stayed in May 2024

The restaurant/dining in the hotel is definitely an afterthought but it definitely wouldn’t keep us from staying again! And soon!!

The location is amazing. Just enough off Main Street to keep it a bit quieter and more quaint but close enough to the action to walk most places nearby!

Stayed in May 2024

The restaurant was so, so, specially for the price.

Location, clean

Stayed in May 2024

staff was wonderful, comfortable, clean and the food was excellent

Stayed in May 2024

We loved everything!

The breakfast was excellent to our taste, as it provided very healthy choices such as fresh fruits, yoghurt, smoked salmon and avocado toast. The restaurant and bar served very good food and wine selections, staff was super friendly.

Stayed in April 2024

I have nothing negative to say about this hotel-it’s great!!

The location is fantastic. Close to Jones Hall and the Alley Theater along with everything else in the theater district. Clean, well maintained rooms and a great staff!!

Stayed in April 2024

Nothing

Breakfast was great

Stayed in April 2024

There appeared to be only one bartender and barback, although the bar was pretty full when I was there. Good bartender but service was a little slow due to the volume.

The location was perfect--right in the middle of the theater district. The beds were very comfortable, and the room was spotless and bright with windows on two sides. The complimentary breakfast was delicious.

Stayed in April 2024

everything was great.

Stayed in April 2024

Nothing bad about it at all.

I loved the Lancaster so much! I went to celebrate my birthday weekend and it was clean and the service was amazing! I will definitely be back.

Stayed in April 2024

Upscale hotel in the heart of the theater district in downtown Houston. Very helpful and friendly staff.

Stayed in April 2024

Nothing

We stayed at this hotel for 3 nights while in Houston for a concert. We had a corner suite which was really comfortable. Great bed and pillows. Free water and snacks were a nice touch. Buffet breakfast was decent, and we treated ourselves to the restaurant a la carte option on the last morning, which was excellent. Very helpful and friendly staff.

Stayed in March 2024

Maybe a little more clean the room, overall everything was PERFECT!!

UNBELIEVABLE!!! The staff is incredibly friendly, helpful and always willing to help you!!!! From customizing your room, to breakfast, EVERYTHING!!!! Special thanks to Kevin and Roxana !!!! <3

Stayed in March 2024

The breakfast was just ok. Some of the items served could be improved (very runny eggs), but overall it was nice to have it included.

The location (theatre district) was excellent. Surprisingly quiet for being downtown! The service was exceptional, from the delightfully kind valet attendants to the attentive and knowledgeable bartenders, David and Bob. David even recommended some great local spots, which were amazing and just what we wanted to experience for our trip.

Stayed in March 2024

Great location in close proximity to Jones Hall for the Houston Symphony Concert we attended. Great staff who were helpful and attentive.

Stayed in March 2024

The 'sage' green cheese was the low light.

Alexis on reception was a star and a huge welcoming figure.

Stayed in March 2024

We loved everything, although the pricing was very very high. Would like to stay again if prices are more manageable.

Excellent breakfast; wonderful selection; high quality servings and good coffee Location was good; we were able to walk to most places. Mostly clean and safe area Loved the complimentary water in the lobby and the snacks in the room.

Stayed in March 2024

Nothing

Fantastic location, beautiful rooms and very comfortable beds

Stayed in March 2024

Parking is absurd. We parked across the road in the alley parkade for $15 a night, almost 4x less. On the day of our check out housekeeping woke us up ringing the bell at 7:10am. Not sure why they would clean our room if we were departing that day, and that’s much to early to begin cleaning rooms.

Great location, rooms were lovely. Having breakfast included was a big plus.

Stayed in February 2024

They are so close: 24/7 food would put them over the top!

Friendly staff that’s cared. They don’t “nickle & dime” you. Nice breakfast, and snacks included in the price. Euro style :)

Stayed in February 2024

Nothing.

Comfortable room and bed. Very good breakfast. Especially the snacks and drinks. It shows the respect and trust of customers. Love the relax atmosphere of the Hotel.

Stayed in February 2024