The inner courtyard is a bit drab. I suspect it is jointly owned with other tenants in the building.

Room decor is nice and we had a view to the Willis Tower from.the window. Spacious bathroom, and we liked the grill restaurant on level 21 so much we ate there a shocking 3 days in a row. I also like a hotel with a sky lobby.

Stayed in April 2024

None

The whole ambiance, the fragrance was light and amazing, and the staff was incredibly friendly from Beto end.

Stayed in February 2024

The staff were very helpful & friendly

Stayed in February 2024

The only con about our stay was that we had spotty Wi-Fi. It barely worked for all three of us which prevented me from working on some projects at the time I planned.

We loved everything about the property—especially the service from the entire staff and the quality of the food at the Restaurant next to the concierge.

Stayed in January 2024

nothing - it was perfect

most incredibly beautiful room!! helpful staff and the bell man even gave me a ride when I was running late and couldn’t get a cab. best hotel ever!

Stayed in December 2023

Eggs overcooked, bacon undercooked.

Latte was delicious

Stayed in November 2023

N/a

Everything!

Stayed in November 2023

Pillow cases were old, some parts were torn off. Surfaces of table, side tables could be cleaned better. The street and exterior side of the main entrance for LaSalle hotel was not clean with garbages. Street felt like a bit abandoned.

I did not eat breakfast but complimentary coffee was great. It seemed to be nice to have take out continental breakfast option. Location was convenient, close from major attractions in the downtown. Staffs were very friendly and helpful.

Stayed in November 2023

We could not find the switch to turn off the bar lights. Had to sleep with that annoying light on all night. Also I had a long evening gown that I could not hang in the closet because the rack was not high enough so my gown had to be draped over the sofa! And WHAT was that contraption under the sink in the bathrrom????

Easily able to control the room temperature. Also loved the fragrance through the halls.

Stayed in October 2023

our only compainent was that it was located in the heart of the financial district which made getting to various sightseeing spots a bit of a walk, but a minor issue. It was quiet at night.

The LaSalle was a great boutique hotel in keeping with the kind of hotel we hoping to stay at while visiting chicago. Very high class and chic. Loved the rooms and common areas. would stay agin

Stayed in October 2023

Phenomenal location everything was in walking distance. Great restaurant. Staff was very pleasant and accommodating. Building was safe and secure.

Stayed in October 2023

Noisy guests in the bar area. Wrecked the calm and relaxing atmosphere

Stylish and comfortable but also a warm welcome and a hospitable feeling. The room was quiet which was a bonus as not always the case.

Stayed in October 2023

Nothing-

Decor! The rooms are beautiful as well as the common areas! The staff was exceptional! When you first arrive... valet was amazing. Front desk staff... I'm so sad I forgot their names, but I spoke with two women and they were beyond accomodating! They made our anniversary a special day! A room upgrade and glasses of prosecco made it even more special... oh let's not forget an unforgettable ride from the chauffeur because we couldn't get an Uber to pick us up (they were filming a movie that evening on the same street so traffic was kind of iffy).

Stayed in October 2023

The ‘included’ breakfast was minimal but the breakfast you paid for separately was of high quality with good choices

The decor in the communal areas and in the rooms is outstanding! Everything is immaculate and clean.

Stayed in September 2023

Valet parking staff were ok

Front desk staff was amazing!

Stayed in September 2023

Transportation. Using uber to travel everywhere

The bathroom space and the comfort of the bed. The location was in a great spot.

Stayed in September 2023

A bit removed from quick food options on the weekend

Beautiful hotel with a high end, classic feel.

Stayed in September 2023

Unfortunately the location is really optimal for the business traveller and NOT for tourists. Too far away from the Riverwalk and the Navy Pier and Magnificent Mile. Close to Chicago Art Institute. Most nearby eating places close at around 7 PM and on the weekends they are closed.

A very nice hotel with great, friendly service. You really get the feeling of being welcome here. We did enjoy our stay. lots of nearby convenience stores. Relatively close to Chicago Art Institute.

Stayed in August 2023

they charged me extra 200$ as a guaranty, after one week i didn't get the money back.

Stayed in September 2023

A little bit of hallway noise can be heard sometimes.

One of the most beautiful hotels I’ve ever stayed in! The 1920’s decor with a twist was exquisite, the scent in the hallways was infatuating, and furniture was beyond comfortable. I really dislike gloomy hotel rooms, so I was pleased with the huge windows giving a lot of natural light as well as the exceptional artificial lighting. Room was super clean and had everything one can need. Staff was attentive and nice all the way. Location was also good, lots of coffee shops nearby and you can get to the Riverwalk steps in no time straight through LaSalle St., or take W Adams St. to reach Millenium Park. I will definitely stay here again!

Stayed in August 2023

Parking was either valet or find a parking garage. There are a few close by, but it was a few blocks walk to get to the hotel, not a deal breaker but if traveling heavy could be a bit of work.

Very clean room, loved the decor, felt luxurious. Easy check in and out.

Stayed in August 2023

Nothing not to like so pretty

Loved everything

Stayed in August 2023

The staff were extremely friendly and helpful. Service was really good. The food was high quality. Good location.

Stayed in July 2023

The view was of other buildings

Stayed in July 2023