1501 Washington Avenue, Downtown St. Louis, Saint Louis, MO 63103, United States of America
Based on 1670 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
8.4
Facilities
8.5
Staff
8.9
Value for money
8.0
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 5, 2023
Heather
United States of AmericaPARKING PRICES WERE ASTRONOMICAL. Almost enough to ruin my trip I was so bitter. $300 for a weekend of parking is absurd. Pool could have been cleaned but that’s just being picky. Lots of dirt. The bar staff struggled to make basic drinks. 3 attempts at a basic margarita and she finally just gave up. $15 a drink is steep for that level of bartending. Stick with can drinks.
The rooftop pool. Restaurant had good food. Very tasty.
Stayed in September 2023
Reviewed: September 5, 2023
Phoebe
United States of AmericaOverpriced Cocktail drinks at the rooftop. The towel guy gave towels to most of the people on the pool except us. It says that there will be slippers and Bath Rob in the room but there is non. No Sugar, creamer, mixer on the coffee tray. All they have is just coffee. Theres no signs on the room number on the hallway. So its hard to find your room if you will go left or right. Theres no so much sign if where is the elevetor just exit like its hard to follow. The shower is so weak like its hard to tale a shower. TV is so hard to use. Cant connect my phone to the tv. The pool is kinda dirty and slippery at the bottom. You cant even smell the chlorine that means it needs more or to change the water.
The Rooftop and the pool
Stayed in September 2023
Reviewed: September 4, 2023
Skyla
United States of AmericaNo microwave and hard to get Diet Coke
The roof top pool and the area
Stayed in September 2023
Reviewed: September 3, 2023
Tracy
United States of AmericaBeautiful and comfortable with an excellent staff.
Stayed in August 2023
Reviewed: August 31, 2023
Kara
United States of Americalocation in city
loved the aesthetic
Stayed in August 2023
Reviewed: August 29, 2023
Hannah
United States of AmericaOur beds did not have fitted sheets on them. It was just a flat sheet in between you and a bare mattress.
Super cute and clean. Staff was friendly!
Stayed in August 2023
Reviewed: August 28, 2023
Hoa
United States of AmericaEverything about the property was great.
The property was in a safe area. It was walkable to all of the places we wanted to go to. The staff was great and accommodating. You were given a number to text for any questions or if you needed something from the staff.
Stayed in August 2023
Reviewed: August 27, 2023
Julie
United KingdomTerrace was closed due to ‘staff shortages’.
Clean. Convenient
Stayed in July 2023
Reviewed: August 22, 2023
Colgan
United States of AmericaPerhaps a slightly under-equipped bar.
I enjoyed the architecture and history behind the building. It was a great place to stay. Clean with a welcoming, friendly staff. And the good was excellent! The rooftop pool was great!
Stayed in August 2023
Reviewed: August 22, 2023
Hope
United States of AmericaLocation was pretty bad, not their fault. Run down, seemed dangerous esp at night. Restaurant was awful. hallways were dark.
service was amazing. Great room upgrade. Attentive staff. Wonderful rooftop deck and pool. Walking distance to Arch and museum
Stayed in July 2023
Reviewed: August 21, 2023
Linda
United States of AmericaI had to pay for parking. No continental breakfast. No microwave in the room. Had to go through hoops trying to connect to the TV. Called down for blankets and was told they'd bring some up they never did. There were dirty socks in the room when we got there. No microwave downstairs either you had to go to the employee lounge to use it.
I liked that it was next door to the City museum.
Stayed in August 2023
Reviewed: August 14, 2023
Lisa
United States of AmericaCarpet in room was stained. $65 early check in fee. First time I’ve ever experienced this.
Beautiful rooftop pool and bar. All staff was very nice - everyone seemed to enjoy their jobs.
Stayed in August 2023
Reviewed: August 5, 2023
Allison
United States of AmericaRoom could have been cleaner, bed wasn’t very comfortable
Location was great, food and drinks were awesome
Stayed in July 2023
Reviewed: August 5, 2023
Amelia
United States of America The rooftop pool Was amazing, and had a wonderful views of the city
Stayed in July 2023
Reviewed: August 5, 2023
Kristine
United States of AmericaIt was a bit pricey. I wanted to check for veterans' or other discounts and no one answered the direct line to the hotel so I went through bookings.com and disliked the inability to query options through bookings.
The staff, from the valets to the concierge, were friendly, informative and helpful. It was a great treat simply to relax in the spacious lobby while getting recommendations on where to explore next.
Stayed in August 2023
Reviewed: August 4, 2023
Francisco
United States of AmericaBed was too soft
Everything except the bed
Stayed in August 2023
Reviewed: August 3, 2023
Hetzel
United States of AmericaRoom was dirty
The staff was fantastic!
Stayed in June 2023
Reviewed: August 3, 2023
Lepard
United States of AmericaThat the pool didn’t stay open later because time we got back from the game we didn’t even have a min to enjoy the pool
I loved everything
Stayed in July 2023
Reviewed: August 3, 2023
Megan
United States of AmericaParking, understaffed at the bar
Rooftop pool, style of rooms
Stayed in July 2023
Reviewed: August 1, 2023
Angela
United States of AmericaWe were giving a room with people in it
The pool
Stayed in July 2023
Reviewed: July 31, 2023
Danielle
United States of AmericaParking was okay. Pool was a bit crowded and out of towels when we arrived.
Great rooftop pool view, great decor, good experience overall.
Stayed in July 2023
Reviewed: July 31, 2023
James
United States of AmericaValet parking wouldn’t have been my preference. But the valet—Orlando—was amazing. Efficient, kind, mindful. I might have preferred a larger selection if grab-and-go snacks/foods.
The space was cool. I appreciated that it was in an old shoe factory/warehouse and much of the old charm remained. The rooms were well-decorated and we thought the rooftop pool was classy and elegant.
Stayed in July 2023
Reviewed: July 31, 2023
Andrea
United States of AmericaNothing!!!
Beautiful, unique and well kept!!
Stayed in July 2023
Reviewed: July 29, 2023
Stefanie
United States of AmericaThe bar staff and the restaurant staff were terrible. The bartender at the Last Call was rude. We had brunch in the restaurant. Biscuits and Gravy were cold. They messed up one of our orders and there was no sense of urgency to get it fixed. His food didn't come out until we had all already finished and then it was cold. My food was pretty good but the server was so lackadaisical it ruined the whole meal.
The front desk staff and valet staff were amazing. My boyfriend forgot a phone charger and they gave him what I suspect was their personal charger. We asked fur ice and it was brought to our room. I love the way the rooms are all tucked in alcoves rather than one long hallway.
Stayed in July 2023
Reviewed: July 29, 2023
Russell
United States of Americabed
it was good. our bed was not very comfortable but good otherwise
Stayed in July 2023
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