201 West 79th Street, Upper West Side, New York, NY 10024, United States of America
#89 of 417 hotels in New York
Guests' ChoiceBased on 1171 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.5
Facilities
8.3
Staff
9.1
Value for money
8.1
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 26, 2024
Nir
IsraelThe best location , Welcoming and very nice staff
Stayed in May 2024
Reviewed: May 26, 2024
Farren
United States of AmericaIt was difficult to get timing right with housekeeping, which was a bewildering experience.
This property is beautiful and the front desk staff is warm and attentive. You could not ask for a better neighborhood.
Stayed in May 2024
Reviewed: May 25, 2024
Paddy
United States of AmericaThe staff is fantastic. Pleasant. Accommodating. Work hard to keep clients comfortable
Stayed in May 2024
Reviewed: May 21, 2024
Rebecca
United States of AmericaElevators and cost for the room.
Location and staff.
Stayed in May 2024
Reviewed: May 20, 2024
Lisa
United States of AmericaRoom was wonderful. Yes, small, but it is NYC. Bed was comfortable, room set up beautifully. Great use of space. Bathroom was small but efficient, plenty of space for me.
Stayed in May 2024
Reviewed: May 19, 2024
Kenneth
United States of AmericaGood location to central park and museum
Stayed in May 2024
Reviewed: May 18, 2024
Steven
United States of AmericaVery noisy ac unit in room
Location was amazing
Stayed in May 2024
Reviewed: May 12, 2024
Amanda
United KingdomThere was nothing I could object to.
Large clean room with 2 double beds for 2 of us. 4 pillows on each bed - loved that. Able to open the windows instead of using the air-con. Hot water available whatever time I showered or bathed. Nice quality shower gels/shampoo/conditioner/body lotion. Great gym and a vending machine outside it.
Stayed in May 2024
Reviewed: May 10, 2024
Elizabeth
United States of AmericaSmall lobby, so not much place to hang out when not in the room. But that made me go out to the street and enjoy the neighborhood!
Nicely renovated older building with a next door restaurant. Room was quiet and spacious (unlike many older NY hotels), very comfy bed, nice amenities. Reminded me of a nice, elegant NY apartment! Small business center that had 3 computers and a printer. Staff were very attentive, helpful and consistent. The hotel had a professional vibe and I felt comfortable and safe there as a solo female traveler. The neighborhood has loads of restaurants, shops, services to round out a delightful NY stay.
Stayed in May 2024
Reviewed: May 6, 2024
Randall
United States of AmericaWould have preferred a room with a view.
The location on the Upper West Side was great. The doormen were fantastic, they always had a smile on their face and were willing to help. .The bed was small (double) and the room looked onto an interior part of the block, just seeing other sides of the building, but it was quiet!
Stayed in March 2024
Reviewed: May 3, 2024
Sally
United States of AmericaLocation was amazing, near university campuses, central park and the restaurant downstairs was great.
Stayed in April 2024
Reviewed: May 2, 2024
Signe
FinlandThe hotel was a little pricey even though the breakfast wasn't included.
The hotel location is 5 stars! Many great restaurants, cafeterias for breakfast and shops nearby. Central Park for the morning run just a few blocks away. And even if you like to walk downtown, metro/subway is just around the corner! The area felt safe and the staff was really helpful and friendly.
Stayed in April 2024
Reviewed: April 30, 2024
Sylvester
AustraliaThe lifts were a little slow at peak hour but that's to be expected. The beds were a little bit soft too but got used to it quickly.
I loved everything about Hotel Lucerne. The location is amazing. There are convenient stores just across the streets. The hotel is so retro but so well maintained. Best of all it had a gym! We also had to request a fridge and it was free of charge.
Stayed in April 2024
Reviewed: April 29, 2024
Kai
United States of AmericaYour charges for this Hotel are way overpriced. I could have stayed for 1/2 the price had I booked directly.
We love staying at the Lucerne and Nice Matin is exceptional.
Stayed in April 2024
Reviewed: April 28, 2024
Suzanne
United States of AmericaNot for sleeping in- older hotels have thinner walls.
Clean and simple.
Stayed in April 2024
Reviewed: April 27, 2024
Damir
CroatiaLocation, beds
Stayed in March 2024
Reviewed: April 24, 2024
Ravezzi
United States of AmericaI understand it is New York but for what we paid the hotel was way below what I expected. It is quite aged, not too many upgrades (I mean to keep the charm of the old but you can still upgrade it). The furnitures were sort of old and unmatched. All the fixtures were sort of old. We did not have the shower curtain in the bathroom. The toiletry was a little meager.
The location was good. The staff was really nice. It was clean.
Stayed in April 2024
Reviewed: April 17, 2024
Nunez
United States of AmericaThe room and furnishings are a bit dated and the air conditioning/heating system is confusing and old.
Location was great, rooms were big and clean, service was on point, doormen were extremely helpful, access to restaurant on the first floor was incredibly convenient.
Stayed in April 2024
Reviewed: April 16, 2024
Brian
United States of AmericaI thought the fitness center was lacking. Needs to be at least twice the size. Weather in NY can be unpredictable and it would have been nice to have had a larger indoor fitness offering with more modern equipment.
I was very impressed with the room and the cleanliness. The staff were very nice from start to finish. And the breakfast on Sunday was also very good.
Stayed in April 2024
Reviewed: April 11, 2024
Günter
GermanyFriendly welcome, first stay in NYC and when we entered the Lucerne, it was a kind of "classy" hotel, nice atmosphere which also continued in our room. Clean rooms, location just a few minutes from Central Park, same for the next Metro station.
Stayed in April 2024
Reviewed: April 9, 2024
Daniel
Belgiumthe coffee could be better and the food dispenser onl;y holds junk food otherwise great value for a very decent and functional hotel
everything went well, clean and spacious room, quiet and clean
Stayed in April 2024
Reviewed: April 7, 2024
Kara
United States of AmericaThere are only two small elevators, and often only one was working. A hotel of this size really needs more elevator capacity.
Great location, comfortable bed, fine accommodations.
Stayed in April 2024
Reviewed: April 5, 2024
Sean
United States of AmericaOnly negative was one of the elevators was out for most of our trip, and the other elevator was always packed and slow, we had to haul up and down the stairs most of the time. Also, the information about the additional room in the suites wasnt clear, as we thought there was a couch based on previous reviews but it was just two swivel chairs. We had to buy a blowup mattress for our 8 year old.
Fabulous hotel in a great location in the upper west side! It was tough to find a hotel in NYC that would fit our family of 5 (kids aged 13, 11 and 8) and not break the bank. We stayed in a 2 Queen suite that was plenty spacious and comfortable. The location could not have been better; 1 block from the subway, and just a few blocks from Central Park and the Natural History Museum, you can get anywhere in Manhattan easily! And shoutout to the Amsterdam Market across the street, which kept our family fed with bagels, breakfast sandwiches and other groceries as we were on the go! Highly recommend this hotel and would stay there again
Stayed in April 2024
Reviewed: April 3, 2024
Elizabeth
United States of AmericaCould use some upgrades but well kept
Clean, great staff and service
Stayed in April 2024
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