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  5. Reviews of The Matriarch- Downtown Ashland, OR

Reviews of The Matriarch- Downtown Ashland, OR

228 B Street, Ashland, OR 97520, United States of America

#7 of 28 hotels in Ashland

Guests' Choice

Review Score

Based on 30 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.6

  • Location

    9.9

  • Facilities

    9.7

  • Staff

    9.2

  • Value for money

    9.1

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 26, 2024

    9.0
    Gorgeous and great location
    • Leisure trip
    • Solo traveler
    • King Room with Balcony
    • Stayed 1 night

    The room its own separate unit on the top of a little cottage behind the main house - and it was gorgeous. It was also really quiet despite being close to a busy downtown area

    Stayed in May 2024

  • Reviewed: May 3, 2024

    9.0
    We will stay here again
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of counter space in bathroom. A small table next to the coffee cart would be a nice addition for ease of prep

    Location was excellent for walking to restaurants, Lithia Park and Thomas theater. We parked the car when we arrived and got back in it to leave Ashland. A charming room which was comfortable and private and quiet. The upper room had sloped ceilings and a very small bathroom so maybe not best for very tall people. It was fine for us. This was Suite 2 with private entrance. If you’re looking for something other than your average or luxury hotel room..this may be it. We will stay here again.

    Stayed in May 2024

  • Reviewed: April 30, 2024

    10
    A fantastic, centrally located lodging with plenty of charm.
    • Leisure trip
    • Group
    • King Room with Balcony
    • Stayed 1 night

    The grounds were very pretty, a lovely neighborhood location. The rooms were well equipped and very pretty, especially unit 3, which has so much charm.

    Stayed in April 2024

  • Reviewed: March 9, 2024

    9.0
    Delightful, unique, well designed spot close to everything in Ashland
    • Leisure trip
    • Couple
    • King Room with Spa Bath
    • Stayed 1 night

    We could hear the guests walking around in the suite above us. I put on some white noise at bed time.

    Attention to detail was amazing!!! The room was beautifully designed, with little touches like snacks, cold water, and bath salts.

    Stayed in March 2024

  • Reviewed: December 14, 2023

    10
    Great stay, looking forward to doing so again. Telling friends and family.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No complaints.

    Great attention to detail. Romantic, swank and lush decor, charming and thoughtfully appointed.

    Stayed in November 2023

  • Reviewed: September 12, 2023

    10
    Beautiful accommodations, tastefully decorated and extremely comfortable rooms in a perfect location
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights

    n/a

    Stayed in September 2023

  • Reviewed: September 10, 2023

    10
    Decorated in a genuinely interesting fashion with a great patio
    • Leisure trip
    • Couple
    • King Room with Spa Bath
    • Stayed 1 night

    Parking was ample but, for the address, enter US Post Office on N 1st St in Google/Apple Maps because you cannot turn south on 1st St to reach the Post Office from the Matriarch address on B St.

    The Swank House Matriarch (Suite 1) was modern and decorated in a genuinely interesting fashion - the photos are representative. We had friends visit and so the adjacent private patio was much appreciated. Check-in just involved receiving the code - parking was close and easy. We met no staff but needed none. The bed was fine but the description might note that it is unusually high and so might be a challenge for people under 5'6" height. The bath was copper, the shower and washstand were attractive and roomy. WiFi was fine and USB outlets were available on the bedside stands but desk facilities for a business visitor might be too limited. We dined at the excellent Cocorico Restaurant a 5 minute walk south on N Street, walked downtown to the Downtown Plaza for breakfast and walked around the Lithia Park until the day got hot, so we reluctantly started our drive north.

    Stayed in July 2023

  • Reviewed: September 5, 2023

    10
    Relaxing and beautiful setting both inside and outside the unit
    • Leisure trip
    • Couple
    • King Room with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    Great amenities, cleanliness and downtime proximity.

    Stayed in September 2023

  • Reviewed: August 23, 2023

    10
    Super cute place to stay in downtown Ashland
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Easy to access when we got there. Super cute decor. Plenty of room. Quiet. Easy walk to restaurants and shops downtown. Definitely would stay again.

    Stayed in August 2023

  • Reviewed: August 13, 2023

    10
    Was wonderful
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Very cute room, set up nicely. There was a refrigerator, microwave, French press for coffee. Very welcoming.

    Stayed in August 2023

  • Reviewed: July 19, 2023

    10
    I wish I had stayed longer...
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 1 night

    At different times of the day I could hear noise from upstair guests but by nightfall all was quiet and well. Definitely not a deal breaker.

    I absolutely loved this property. It is quaint and within walking distance of downtown Ashland. The rooms are spacious and have everything you need. Beautiful decor and a warm welcoming vibe. Great Place! Very efficient parking access.

    Stayed in July 2023

  • Reviewed: June 27, 2023

    9.0
    Beautiful and welcoming
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Could not open a window

    Charming and fit the occasion!

    Stayed in June 2023

  • Reviewed: June 22, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • King Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Super comfy bed, yummy coffee and great smelling shampoo.

    Stayed in June 2023

  • Reviewed: June 19, 2023

    10
    amazing stay in Ashland, hope to return!
    • Leisure trip
    • Travelers with friends
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was perfect! 5 minutes from the Shakespeare festival!

    Beautiful and comfortable spot in Ashland! Loved all the nice touches - milk in fridge, playing cards, cozy throw for the couch. Well stocked kitchenette, nice wine glasses, snacks snd chocolate! Super comfy bed and very accommodating staff!

    Stayed in June 2023

  • Reviewed: June 15, 2023

    9.0
    Sweet little spot!
    • Business trip
    • Solo traveler
    • King Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    There is no staff on site. It took us a bit to figure out what to do with our bikes. Ordinarily in a town like Ashland we wouldn’t care but my husband & I were off in the morning for trail running and Mtn biking. It would have been so nice to have a little nosh before we left.

    The room was very charming. The location is great. No breakfast was provided but they did provide a French press set up for delicious coffee. Our room #2 has a very steeply pitched ceiling and we smacked our heads a time or 3! 😖

    Stayed in June 2023

  • Reviewed: April 23, 2024

    7.0
    Miscommunication Dampened Enthusiasm
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night

    The customer service needs to be more accurate. We booked long ago, but in the interim my husband broke a foot. Since we were still within the time to cancel, I contacted The Matriarch to ask about stairs. They replied it was flat except for possibly 2 steps. However, when we arrived, we were in an upstairs suite. At that point, they did move us to "the house" a much bigger space, but still bedrooms and full bathrooms were upstairs. We made the best of it, but what still doesn't set well is a reply to my concern received an apology for "minor miscommunication" and a claim that since I booked through this site, the room was assigned by booking. I'm sure they could see which room we had when I wrote about the broken foot and that answer was direct.

    The location and the available parking are big plusses here. Furnishings are adequate but not the most comfortable. Great TV viewing options. Some minor cleanliness issues but might be due to being assigned a room they did not plan to rent that night (see concerns).

    Stayed in April 2024

  • Reviewed: October 17, 2023

    7.0
    We LOVED the location...and the people we met on the street were FABULOUS.
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night

    Our television cable was very confusing to get to work.

    The pillows and mattresses were AMAZING !!! Privacy was wonderful as well.

    Stayed in October 2023

  • Reviewed: October 3, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The charm. It was clean. The bed comfortable. The location could not be beat and great parking. Staff member was wonderful. Beautiful place.

    Stayed in October 2023

  • Reviewed: March 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: November 1, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: October 27, 2023

    9.0
    Great location downtown! Creative vintage design made for a wonderful stay!
    • Leisure trip
    • Couple
    • King Room with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: October 18, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: October 11, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: October 9, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in October 2023

Showing 1 - 25

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