The ceiling in our Treetop room was a little bit of a challenge but it did not detract from the overall feel of the property.

The staff was extremely friendly. We were able to get into our room early on the day of arrival. The location was perfect for our needs and very comfortable.

Stayed in March 2024

Nothing! We loved everything about our stay!

First and foremost, we were welcomed by the lovely Olga (receptionist) who was highly attentive and detail oriented. She made us feel like VIP guests! She showed us around the property and then to our room. Everything was pristine and serene. We felt right at home immediately! Amenities: Beautiful, serene, modern, clean. The hotel offers free sunscreen, water, snacks & drinks, happy hour, coolers, and beach towels! Everything you could possibly need or want, they've thought of. Breakfast: Different menu options each day and it's made to order for you once you take your seat in the lovely, lush garden. Ana and Anielka were on staff in the kitchen and were very kind and quick to make our food. The ingredients were fresh with lots of yummy fruit options! Location: 10-20 minute drive or walk to downtown. Super convenient access to Duval street. We left our car parked the day we checked in and didn't use it the entire time we were there.

Stayed in March 2024

Slightly away from downtown.

Grounds filled with well manicured foliage. Manager couldn’t have been more embracing. Outdoor hot tub. Great breakfast.

Stayed in January 2024

No tv in room.

It was close to everything. Breakfast was very good. Chairs in room weren't comfortable. House was in great condition.

Stayed in December 2023

Very nice accomodation. Diana has done highly personal support and was very nice and helpfull

Stayed in October 2023

I didn’t realise it was a share house but rooms were very separate and secure so enjoyed the experience. I arrived at 5:50pm and found door locked and a note saying staff leave at 6. Then saw staff leaving and she just said ‘read the letter for instructions’ and left

Very nice old Victorian home with plenty of character. great location in centre of town

Stayed in November 2023

We wanted an old world Key West feel and we surely got it! Everything was perfect from the moment we arrived. The manager/staff were so courteous and helpful. Cleanliness and amenities were A+, breakfast was delicious and decor and vibe could not have been better. We stayed in the bamboo bungalow which I HIGHLY recommend for couples! The only negative thing was that we had to leave this wonderful B&B. Thank you from the bottom of our hearts!

Stayed in October 2023

The carpet on the staircase to treetop room was unclean and perhaps in need of change

The property got a calm, clean and a holistic serenity. It offered a healthy breakfast and other food and drink supplies with mindfulness for the health and wellness.

Stayed in October 2023

Breakfast great, happy hour not so much. Location perfect .

Stayed in October 2023

No late checkout - plunge pool not clean - bfast not very complete

The deco the cozy quality of the place

Stayed in October 2023

Nothing

The place was beautiful! Clean! Lovely staff and Dianna who runs the bed and breakfast was so very sweet and helpful! Anna our cook was lovely and the rest of the staff was wonderful! Can’t say enough about this place and will stay there again!

Stayed in October 2023

The lack of television in the room was a little bit of a change for us but I wouldn’t change a thing!

Our first experience in a bed and breakfast and it was quite enjoyable! Breakfast was great and the chef and staff were so gracious! Breakfast was prepared perfectly and we so enjoyed the gardens! Overall it was a wonderful experience and I would definitely recommend!

Stayed in September 2023

This property is a beautiful cozy couples retreat. The pool area is nicely landscaped with all tropical plants and there is a nice outside sitting area for breakfast or relaxing. The rooms are clean and every employee we met was extremely friendly and hospitable. They had the best free breakfast of anywhere Ive ever stayed and the staff custom makes each meal and serves it to the guests. The price of the rooms I thought were inexpensive for the area and cheaper than other properties that aren’t as nice. I would definitely go back.

Stayed in August 2023

Parking is a bit challenging...but that is the entirety of key west!

A true historic Key West house. The garden is a peaceful oasis which is ideal for "laying low" and lounging in the mid-day heat. The property is quiet, comfortable, and the rooms each have their distinctive charm. Catch this place when it's not high-season and you're in for a perfect getaway.

Stayed in August 2023

Could add a small refrigerator to room, we had some things that needed refrigeration and the shared refrigerator outside is not a great option

Location, room, breakfast, happy hour, beverages available 24/7

Stayed in August 2023

so tropical and in character with Key West

Stayed in August 2023

Nothing.

The Mermaid and Alligator is a magical place. The home is warm but spacious and meticulously maintained. The staff is friendly and the breakfasts are superb. Everything is done with care, no detail is missed here. We stayed in one of the 3 rooms in the cottage and my parents were in the other. We shared a porch which was lovely. I love the cottage for the outdoor space. The home also has beautiful gardens--lush and tropical and well cared for. Loved that it was adult only--which contributed to a very chill vibe. This was our first stay--and we will be back!

Stayed in August 2023

There was nothing we didn’t like except the rooster which isn’t the inn’s responsibility!! LOL

Loved the room and the plunge pool. Breakfast was wonderful! Very clean and cool inside which was great a scorching Key West! Very accessible to very thing!

Stayed in July 2023

Nothing!

Old charm and homely with features like the home cook breakfast that made you feel at home. The happy hour was a great way to meet people and the hotel is close to everything.

Stayed in July 2023

it’s noisy. not the property but it’s close to the street…

it’s beautiful, good food, kind staff

Stayed in June 2023

The garden is very beautiful and quiet, it was nice having breakfast there. Staff was kind and helpful

Stayed in May 2023

The Mermaid and the Alligator is an adorable, extremely clean facility. The manager and employees were lovely and accomodating.

Stayed in April 2023

A bit on the pricey side (>$600) especially for FL residents during the off-season (post-Easter) - also, no military discount offered for active duty personnel or retirees during the NAS KW Airshow weekend.

Unique B&B in the heart of downtown KW. Close to everything!

Stayed in April 2023

The bathroom had a little bit of smell (I suppose some problem with canalization) and the staff serving breakfast could smile a little more.

The location was just perfect, close to the duval street but still far enough to have peace and feel like on your own private key west island:) The grounds of the hotel were stunning, the greenery was tropical and made us feel relaxed. We had our own small cottage with porch and felt like there is nobody else just us although the hotel was fully booked. We loved the possibility to take drinks and snacks from the common kitchen.

Stayed in April 2023