Reviews of The Hotel Northampton
36 King St., Northampton, 01060, United States of America
#2 of 6 hotels in Northampton
Guests' ChoiceReview Score
Based on 379 hotel reviews
8.5Score breakdown
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Cleanliness
9.2
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Comfort
9.2
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Location
9.6
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Facilities
8.6
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Staff
9.1
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Value for money
8.3
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Free WiFi
9.0
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Reviewed: May 13, 2024
Tee-nah
United States of America9 Reviews7.0“Nice stay in a historic hotel in a historic town”- • Business trip
- • Solo traveler
- • Deluxe Double Room (2 Adults + 1 Child)
- • Stayed 1 night
My company is tax exempt, but bc I didn't book through the hotel directly, they couldn't honor it. I'm sure that is a valid IRS rule or alike. My dislike was I reached out to the hotel, through Bookings.com, ahead of time about it and received no response. Where to park was difficult to find. The hotel has free parking, but how to get into the lot is not clearly marked.
Dated - but that is part of the charm. Staff was very nice including in the restaurant and for the conference I attended there. I prefer a harder bed and am usually unable to sleep in a hotel more than 1 night bc the bed is usually too soft. Slept great on their bed.
Stayed in May 2024
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Reviewed: May 8, 2024
Paul
United States of America5 Reviews10Exceptional- • Leisure trip
- • Solo traveler
- • Budget Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Can’t think of anything!
Wonderful, classic, historic, but tastefully updated, hotel. Great food in the onsite restaurant and so close to all of Northampton’s attractions.
Stayed in May 2024
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Reviewed: May 6, 2024
Kathrine
United Kingdom1 review10“A very pleasant few days with much to see and enjoy.”- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
N/A
Very clean. Very comfortable. Staff friendly and helpful. Situated in centre of town. Easy walk to venues. Historical building but fully modernised.
Stayed in May 2024
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Reviewed: April 17, 2024
Mark
United States of America32 Reviews3 helpful votes10“Perfect”- • Leisure trip
- • Couple
- • Deluxe Double Room (2 Adults + 1 Child)
- • Stayed 2 nights
- • Submitted from a mobile device
Nada
Beautiful historical building. With a can’t beat location. Very comfortable.
Stayed in April 2024
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Reviewed: April 11, 2024
Stuart
United States of America108 Reviews29 helpful votes7.0“Historic Hotel from Olden Days”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
Room a bit small, and small signs of wear and tear. Bed mattress had depression and needs replacement.
This is a stately, old-fashioned historic hotel. A wonderful experience to stay at such a landmark. walking distance to most restaurants and shops in "mid-town" Northampton.
Stayed in April 2024
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Reviewed: April 2, 2024
Jennifer
United States of America3 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Deluxe Double Room (2 Adults + 1 Child)
- • Stayed 1 night
- • Submitted from a mobile device
Restaurant was terrible- Carpets in rooms and hallways outdated. Could use an upgrade for the price but fine for a night.
Location
Stayed in February 2024
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Reviewed: March 24, 2024
Mac
United States of America3 Reviews9.0“We stay here when we're in town”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Obnoxious couple at the bar having an inappropriate break up conversation.
We love the old world charm, quiet rooms and restaurant/bar.
Stayed in March 2024
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Reviewed: March 16, 2024
Juan
United States of America1 review9.0Wonderful- • Business trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
I like the historic feel of the property and central location.
Stayed in March 2024
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Reviewed: March 8, 2024
Evelyn
United States of America1 review10“It was a quick stay, hotel was clean and cozy, and close to everything”- • Business trip
- • Travelers with friends
- • Deluxe Double Room (2 Adults + 1 Child)
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Lots of character
Stayed in March 2024
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Reviewed: March 7, 2024
Nahma
United States of America1 review8.0“fine”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
Television not terrific.
The chambermaid came several times to help me work the coffee machine in my room. I don't know her name, but she is pretty, with very dark hair, and her English is not terrific. She was very very patient and nice.
Stayed in March 2024
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Reviewed: February 2, 2024
Christine
United States of America1 review9.0“Lovely location, comfortable room, beautifully decorated building.”- • Leisure trip
- • Group
- • Deluxe Double Room (2 Adults + 1 Child)
- • Stayed 1 night
- • Submitted from a mobile device
I wish there were more outlets near the beds. 1 for phone and another for BIPAP.
Stayed in February 2024
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Reviewed: January 29, 2024
Cindy
United States of America11 Reviews10“felt pampered!”- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 1 night
- • Submitted from a mobile device
not a thing
beautiful historical hotel - staff are wonderful and food/service was great.
Stayed in January 2024
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Reviewed: January 21, 2024
Karen
United States of America6 Reviews3 helpful votes10“The best place I've stayed in Northampton - my top choice!”- • Leisure trip
- • Family with young children
- • Deluxe Double Room (2 Adults + 1 Child)
- • Stayed 1 night
we didn't get to eat in the hotel, but the location and hotel itself are perfect. My only complaint is that it's so popular - you have to plan your northampton visits well in advance.
Stayed in November 2023
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Reviewed: January 16, 2024
John
United States of America1 review10Exceptional- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 1 night
Beautiful, well-kept, historic building. The staff was exceptionally friendly and helpful.
Stayed in January 2024
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Reviewed: January 2, 2024
Edward
United States of America13 Reviews10“Excellence and convenience in Northampton!”- • Leisure trip
- • Couple
- • Deluxe Double Room (2 Adults + 1 Child)
- • Stayed 1 night
I was impressed with the cleanliness and comfort of my room. It was exceptional. Beautifully decorated for the holidays. Cozy fire in the lobby. Really pretty and well done. Everything about the hotel was convenient and easy, from parking, to checkin to checkout.
Stayed in December 2023
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Reviewed: December 18, 2023
Laura
United States of America6 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe Double Room (2 Adults + 1 Child)
- • Stayed 1 night
We were awakened at 8am by knock on the door for cleaning services. When we said to come back, they proceeded to clean the adjacent room at 8AM - vacuuming and banging around. It wasn't the best way to wakeup during our visit. Not the fault of people cleaning. Management should be more thoughtful about where they schedule cleaning crews. It kinda ruined the slow, romantic wake-up:(
Excellent location for Smith College events and local shopping and restaurants. Comfortable beds. Spacious, clean rooms. Air control easy to use. Loved hanging out at the hotel bar after seeing a play at the college.
Stayed in December 2023
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Reviewed: December 15, 2023
Joan
United States of America24 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 1 night
Location is in the heart of Northampton with easy walk to shops and restaurants.
Stayed in December 2023
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Reviewed: December 3, 2023
Brenna
United States of America1 review10“Absolutely. wonderful!”- • Leisure trip
- • Solo traveler
- • Budget Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing really. I like having a pool but not every hotel/inn/motel is going to have one. I still prefer the Hotel Northampton!
The rooms are beautiful. It is a perfect location downtown. The staff was amazingly sweet, courteous and professional. I also love that I live in Northampton and am able to feel like I am on some exotic vacation, if only for a night. The absolute best thing is the price!!! The Hotel Northampton is even cheaper than the Quality Inn! The only thing the Quality Inn has that The Hotel Northampton is a pool. Nothing else is comparable
Stayed in October 2023
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Reviewed: November 28, 2023
Asmundson
United States of America3 Reviews10Exceptional- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
Nothing!
Front desk staff were very welcoming. Hotel is a beautiful historic building and located right downtown within easy walking to shops and restaurants.
Stayed in November 2023
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Reviewed: November 25, 2023
Carol
United States of America1 review7.0“it was okay”- • Leisure trip
- • Solo traveler
- • Budget Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
tiny room, low stock pantry items, no spoons for oatmeal
location
Stayed in November 2023
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Reviewed: November 21, 2023
Sylvain
Canada1 review10Exceptional- • Business trip
- • Solo traveler
- • Deluxe Double Room (2 Adults + 1 Child)
- • Stayed 3 nights
The floor in my room at the 5ft floor was little cold.
Super nice historic hotel and the staff is great :) !
Stayed in November 2023
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Reviewed: November 7, 2023
Donald
United States of America1 review10“Very pleasant.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
Little more updating of the rooms would help.
Convenience to town and Smith College
Stayed in November 2023
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Reviewed: November 3, 2023
John
United Kingdom24 Reviews8.0“Very nice hotel. Quite old and atmospheric. Good free car parking”- • Leisure trip
- • Couple
- • Deluxe Double Room (2 Adults + 1 Child)
- • Stayed 1 night
No drink in the room !
Great location. Genial check in guy. Although no drink in the room was a first
Stayed in October 2023
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Reviewed: October 25, 2023
Mayank
Canada17 Reviews1 helpful vote8.0“One of the best hotel in Northampton”- • Business trip
- • Solo traveler
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Location, Hotel itself, everything basically
Stayed in August 2023
