If we'd had more time to plan (we arrive within 10 minutes of booking after other booked accommodation wasn't suitable) we might have asked for an additional bed (foldaway/mattress) as there was plenty of space in the room.

We were in one of the 'cottages' - upstairs in an old building separate from the main hotel. 6'7" husband had no issues with the ceiling height or bed length. Teenagers sharing a sofa bed weren't quite as comfortable, but the room and bed itself was great that was more about them than anything else! Coffee/fridge/table made grabbing a breakfast bite super easy. Great location in Northampton (and got us out of a pickle when our other booked accommodation was an issue).

Stayed in April 2023

One minor issue ~ the bathroom was cold and it only warmed up slightly when I turned up the heat in the room. A ceiling heater would make a big difference.

Great location in the center of town ~ walking distance to restaurants, shops, bistros, etc. There is also a very good restaurant at the Hotel and a lovely year-round porch (a patio is available in the summer). Kudos to the staff who were very friendly and helpful!

Stayed in March 2023

Fifth floor smelled of cigarette smoke from the moment we left the elevator. No bottled water in the room. Didn't see a water fountain in the hall.

Classy old building

Stayed in April 2023

There was nothing not to like. We were not there for Sunday brunch. I do hate we missed that because the reviews were wonderful!

Loved the ambience of the hotel. The staff was very friendly. We also enjoyed the restaurant and bar. Best of all, the bed was very comfortable. This is the only place to stay if you are visiting Northampton. You are in walking distance of everything!

Stayed in March 2023

Check in staff never mentioned coffee in the lobby in the morning.

Stayed in March 2023

although the bathroom was clean and very beautiful and most likely has the original tile floor, the tile floor in the bathroom was quite cold. The heat did not seem to penetrate the bathroom unless the bathroom door was left fully open and then it took a while to warm up. Again being an old historic building I expect a few drafts, but I did wake up cold in the middle of the night on that 20° night feeling a draft directly from the window at the foot of my bed.

it was centrally located in downtown Northampton . Right across the street within walking distance is our favorite breakfast restaurant - Jake’s. And a couple blocks away still within walking distance is our favorite dinner restaurant - Paul and Elizabeth’s. It was a very cold night less than 20° And I was happy to find extra blankets in the closet and that the heat was very effective. There was coffee in the lobby & a mailbox near the elevators which I used . and the concierge’s let us stay an extra hour for a late check out since we had arrived very late the night before due to snowy & stormy weather.

Stayed in March 2023

The location was fantastic. It's only a short walk to a variety of restaurants, shops, and the music venue we attended. The staff was very friendly and extremely helpful. The hotel was clean and our room was cozy and clean as well.

Stayed in February 2023

The hotel is teetering on feeling run down and some of the staff does need to work on how they speak with customers IMO.

Love the charm of the property and Alex at the front desk was particularly nice at check in.

Stayed in February 2023

Nice, confortable and very

Stayed in February 2023

The rooms were a little dated and felt a little stuffy

The location and historical building

Stayed in February 2023

Leaving

Everything was wonderful

Stayed in February 2023

beautiful historical hotel with a formal restaurant and cafe. Charging station for our EV car was great.

Stayed in February 2023

Of course the price, but it is right downtown, and the no outside alcohol is a little bit excessive. your bar was closed ?

Beautiful building, clean and staff was very helpful

Stayed in January 2023

I like the room overall, the only downside was that there was no menu available in the room and the WiFI password was not communicated at check in. The staff was welcoming but more than one person checking you in was a little overkill.

Stayed in January 2023

room faced a wall.

location…used hotel for overflow Xmas guests

Stayed in December 2022

Wonderful historic hotel in the heart of Northampton. Rooms and entire hotel are beautifully decorated.

Stayed in December 2022

Great location. Staff always accommodating.

Stayed in December 2022

Room a bit stuffy. Bath might be original.... very very low walls which would be a real challenge for the less mobile. We noted a grab rail was installed!

Delightful original features throughout. We loved the old taps, the ding-ding Otis lift (elevator) and the Art Nouveau windows. Comfortable rooms, very pleasant staff. Plethora of beautiful poinsettias added to the festive decor

Stayed in December 2022

beautiful, clean, friendly staff all the way around. Bedroom bed- too soft, bathroom- set up a bit different , but good

Stayed in December 2022

N/A

Where it was located and the cleanliness of the hotel.

Stayed in December 2022

the lack of any special touches from the quality of morning coffee in the lobby to only one bar of soap in the bathroom to be moved from sink to tub. the experience lacked hospitality.

location and comfort

Stayed in October 2022

Perhaps a little cheaper

Very classy

Stayed in August 2022

Lovely staff. Historic hotel in the center of town, near many restaurants and shops. Will stay here again for sure!

Stayed in August 2022

Great location, nearby cafe and terraces, some with live music (In the summer)

Stayed in August 2022