Speakers were not connected in room. Dark decor.

Location, staff, lobby dining

Stayed in April 2024

Hard to get a reservation on many weekends when things are happening at UT and in the city in general.

If you have a student at UT, living off Guadalupe, the location couldn’t be better. Vibe is great, all the amenities you need (gym, bar, restaurant, pool, etc.). Rooms are comfortable. Clean.

Stayed in April 2024

Perhaps the location, but it works great if you had to be close to campus. The noises on the road if on 3rd floor could be heard, but overall not bad

Loved the cleanliness of the room, the bed sheets, the record player/bluetooth was a nice touch. The bathroom shower was so great too with tile flooring/wall. I was in an another hotel prior, and it felt so nice to be in a cleaner facility.

Stayed in February 2024

Great breakfast , our server was efficient and friendly. Great motel, very friendly staff. Enjoyed the rooftop bar

Stayed in January 2024

The pillows could've been more comfortable, there wasn't a refrigerator in the room and the valet parking can add up pretty quickly.

The location was perfect and close to city attractions. Also, the staff was nice and very accommodating. Our room was very clean and the bed was heavenly.

Stayed in January 2024

Bathroom can be closed off from bedroom, but must walk through bathroom to get to hallway door. Toilet is private but shower is not if walking through bathroom to hallway

Modern, clean, good service

Stayed in September 2023

Carpets in the rooms and the bathroom facilities had not much privacy

Modern and clean

Stayed in September 2023

The property smelled clean. The restaurant food was delicious. Pool area was very clean. Beds were comfortable!

Stayed in September 2023

The staff was great. Attended to our every need. We love all the restaurants in the hotel. We really enjoyed the pool and the food up at the restaurant also. We were in love with the record player in a room and have to check out records We loved it. I would definitely go back with my family.

Stayed in July 2023

I didn't realize my room would face another wall. Made the room very dark. There were also alot of noises, especially from the vents. Our room wasn't cleaned the first day and someone opened the door while we were still in the room. Also didn't realize that the pool would be open to the public so had to be strategic about when to go which was a bit inconvenient. Location wasn't great. Not the hotels fault ,but it was marked as great location but it's not near much unless you are referring to the college. Thankful nothing more than a 10 min lyft but I thought it would be more central.

The staff was great, loved the rooftop pool and the restaurant. Really good food all around. Also loved the record player with the vinyl, wish they had more titles though. Overall a great stay. Lovely hotel.

Stayed in July 2023

nothing

location, staff

Stayed in April 2023

A little expensive

Everything! Everyone was nice. pool incredible. Rooms getting cleaned daily. Turn down service.

Stayed in May 2023

location . unless you’re going to the university for business. not much in the area

modern and clean. nice rooftop bar. we liked the record players in the room

Stayed in May 2023

N/A

My stay at the oldest is always amazing. Staff is friendly and the facility is always clean.

Stayed in April 2023

The staff were tricky, everything seemed an effort. Even asking for late checkout was an issue. Generally it was expensive

The room was beautiful and record player a lovely touch.

Stayed in April 2023

The staff was amazing. I loved how inviting and personable everyone was.

Stayed in April 2023

the staff is extremely tuned in to their guests. they made sure we were accommodated in every aspect of service.

Stayed in March 2023

The only grumble was the room would have benefitted from a fridge to keep drinks cool. This was only minor.

Excellent hotel in a really good location in the University area. The rooftop pool area is exceptional and the restaurant Acre 41 was delightful. Great spacious room which was immaculate throughout our stay. The vinyl record player and record was really good as was the huge room TV.

Stayed in March 2023

Staff was either great or nonexistent. One woman (Amanda) seemed to be doing everything at the rooftop. Service was good during the evening. Days there was no service on the rooftop or in guest rooms. The pool deck area got quite dirty. The rooms were clean but dated. Carpet was worn. The price was high for the value.

Rooftop pool is amazing. Great view and comfy seating. Location is close to UT and walkable to downtown.

Stayed in March 2023

The bed was a bit on the hard side

The hotel was gorgeous and staff was excellent and friendly.

Stayed in January 2023

The ambiance, location and particularly the vinyl record concept with excellent record players in the room was fantastic. The player and the coffee maker needed repair while we were there. They should check things more often. The price was like nicer hotels so that was a bit disappointing. I think you are paying for a terrific location.

Stayed in December 2022

We had to leave.

Absolutely fantastic staff, well appointed rooms, great dining options, easy access with a vehicle

Stayed in December 2022

Make sure you pass on the kudos to these exceptional employees. We travel frequently and these two have made The Otis our favorite. Good employees are hard to find and you have two excellent ones! Jenny Hull and Larry Lenning

This is my 2nd stay at the property in the past 60 days and have another booked for next month. My primary reason is because the excellent customer care Jason Arnold has given to my party. He is professional, and runs a great bar. When we met him he was manager of the Rooftop bar and now he is manages the AC bar, too. You have found an excellent, loyal employee and I hope you realize what a gem you have. In addition, we have grown to adore Isa at the front desk. She always greets us with a warm welcome and goes the extra mile guide to excellent situations. Her smile and attention to detail should not go without proper recognition.

Stayed in October 2022

Expensive parking and taxes.

Stayed in October 2022