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  5. Reviews of Parke Regency Hotel & Conf Ctr., BW Signature Collection

Reviews of Parke Regency Hotel & Conf Ctr., BW Signature Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1413 Leslie Drive, Bloomington, IL 61704, United States of America

#8 of 27 hotels in Bloomington

Guests' Choice

Review Score

Based on 216 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    8.3

  • Facilities

    7.6

  • Staff

    8.5

  • Value for money

    7.7

  • Free Wifi

    7.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 15, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed and Spa Bath
    • Stayed 2 nights
    • Submitted from a mobile device

    The drawers in room didn't stay shut there were stains on the couch the coffee table was broken and u could see where it was tried to be repaired the air conditioning and heat was awful in the room

    I liked the room but there were a few things that were needing fixed in the room so that was upsetting for the price I've paid

    Stayed in January 2024

  • Reviewed: September 28, 2023

    9.0
    We stayed for one night. It fit our needs perfectly.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was very much lacking.

    Clean rooms. Staff was very friendly.

    Stayed in September 2023

  • Reviewed: August 26, 2023

    8.0
    Had some hiccups in the beginning but would stay here again
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed and Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    We went into the resturant/bar area to shoot some pool. We were told they already stopped serving food which was fine. Got a couple drinks and $5 in change from the bartender. We were into second game of pool and another employee who was at the bar drinking with a few others shut the lights off above us. No one came over and said we are closing or mentioned that part (we were there maybe 30 min) yet the lights were on directly above the rude ass employees who again were drinking... they appeared to be done with their shifts yet still represent the hotel. If it were based on these people, they deserve a 1 and that is only because of the bartender... she was pleasant

    The hotel is very clean and the front desk staff goes above and beyond. We booked the room online and unfortunately the room we were supposed to get was having work done on it (jacuzzi room). The gentleman at the desk was able to communicate with his supervisor and we got an even better deal getting upgraded to the deluxe suite (the jacuzzi was the whole reason I booked here). Breakfast had a good variety to choose from (eggs, biscuits, gravy, a meat, along with fruit and cereal type items) we were definitely satisfied and full. I gave the hotel an 8 because of the front desk courtesy, food and cleanliness.

    Stayed in August 2023

  • Reviewed: August 6, 2023

    9.0
    Great stay! Would definitely return!
    • Leisure trip
    • Family with young children
    • King Room with Roll-In Shower - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was under construction. Son would’ve liked to swim.

    Very spacious, comfortable, roll-in shower was a needed accommodation. Quick and easy check-in and check-out process.

    Stayed in August 2023

  • Reviewed: July 28, 2023

    9.0
    for the price it was acceptable.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights

    Hallways could have been a bit cleaner. Breakfast was hit or miss.

    Breakfast OK. Location to airport is excellent.

    Stayed in July 2023

  • Reviewed: July 28, 2023

    7.0
    Not what I expected
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed and Spa Bath
    • Stayed 1 night

    The fridge wasn't cold, the jets in the jetted tub in our room didn't function and the pool wasn't in working order

    location and price, room was clean and the bed was comfy

    Stayed in July 2023

  • Reviewed: July 20, 2023

    9.0
    It was in the perfect location for my business trip. Rooms were clean and nice. Send to be understaffed but that seems l
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was lacking.

    Nice large rooms. Excellent in house restaurant.

    Stayed in July 2023

  • Reviewed: June 26, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Beds were uncomfortable. Felt the springs in my back

    Staff was friendly. Rooms were clean.

    Stayed in June 2023

  • Reviewed: June 20, 2023

    9.0
    Very nice hotel.
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was very hard and lumpy.

    It was conveniently located to our family.

    Stayed in June 2023

  • Reviewed: June 19, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights

    We had a 4 night stay and had to ask for towels multiple times. Hardly any of the staff speaks English so that made things difficult at times. Every time you moved on the beds they made some pretty loud noises. And the rooms are pretty dark at night even with all the lights on. The pool was closed for maintenance which is what they told us last year as well. Honestly the stay was okay but our room we had last year was larger and had more lighting not sure why we got a smaller room this go around.

    Room was clean. The breakfast was decent.

    Stayed in June 2023

  • Reviewed: April 23, 2023

    7.0
    Even with the criticisms, the stay was enjoyable, primarily because of the staff. There’s a property with a lot of poten
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Wonderful staff working hard to get breakfast out, however, food not done well. Eggs aren’t fresh made. Coffee not to American quality. Stale bagels. It is better to provide a few items with excellence than a large variety sub standard. I believe breakfast serving staff need professional training for food prep and service. And so does whomever is ordering product. I believe the focus needs a shift from just getting it out there and getting it done to achieving excellence in whatever is done. A little help would make a big difference. Mattresses not comfortable. Key cards lost validation and had to be reset multiple times.

    Very friendly and accommodating staff. Good location with reasonable and competitive pricing. Room was adequate. I would recommend!

    Stayed in April 2023

  • Reviewed: February 8, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    room temperature - tried to lower it but was not able to

    convenient and good variety

    Stayed in February 2023

  • Reviewed: January 16, 2023

    7.0
    nice place, good price and good location
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed and Spa Bath
    • Stayed 2 nights
    • Submitted from a mobile device

    pool was under construction, and water pipe broke sometime before I booked so exercise room and laundry were off limits, restaurant and bar were also closed that was onsite

    location, quiet area

    Stayed in January 2023

  • Reviewed: December 31, 2022

    7.0
    Good location, otherwise adequate. Much room for improvement
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    TV did not work. Hot breakfast was mediocre. no staff at desk when I checked out.

    Good location. not crowded.

    Stayed in December 2022

  • Reviewed: November 14, 2022

    8.0
    Clean and safe but breakfast was horrible.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Did not like the breakfast! Added half and half toy coffee and it was curdled. The food looked like it had been heated up from the day before. The waffles looked like thawed out eggos that had been put in a pan of water and soaked. Just nasty. Room was nice but for the price ,it would have been nice to have breakfast and coffee.

    Was clean and nice quiet neighborhood

    Stayed in November 2022

  • Reviewed: October 6, 2022

    7.0
    I would not make this my first choice hotel if ever visiting Bloomington again!
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed and Spa Bath
    • Stayed 2 nights

    The breakfast was not good at all. I could only eat a bagel and I tolerated the eggs for protein. My wife could only eat a bagel and cereal. The bed was not comfortable at all. The bedding is too lightweight for such a cold climate.

    The on-site restaurant was very good. The chef is really good at what she prepared on her menu. That was very unexpected compared to the hotel overall.

    Stayed in October 2022

  • Reviewed: September 24, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Better lighting, better TV reception, more space for a wheelchair accessible room....

    Good on both.

    Stayed in September 2022

  • Reviewed: September 8, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Roll-In Shower - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Much to my surprise the showers didn’t have any safety bars attached to the walls? When traveling with two senior citizens, (93 & 98), these were a basic necessity.

    Stayed in September 2022

  • Reviewed: August 29, 2022

    8.0
    Clean and a good value
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Day one breakfast was very meager in offerings.

    Rooms large and clean and a good value

    Stayed in August 2022

  • Reviewed: August 8, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom was a little dated.

    Breakfast was fine. Location was great.

    Stayed in August 2022

  • Reviewed: July 15, 2022

    8.0
    Awesome trip, nice stay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Just wish the blankets were a little thicker

    Beautiful room, nice size and comfy

    Stayed in July 2022

  • Reviewed: June 6, 2022

    8.0
    My spouse and I had a great stay.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed and Spa Bath
    • Stayed 1 night

    The pillows were very uncomfortable.

    I enjoyed the breakfast and hot tub.

    Stayed in June 2022

  • Reviewed: May 23, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Beds weren't very comfortable. Didn't sleep well due to beds

    Very clean and nice hotel. Staff was very friendly and helpful

    Stayed in May 2022

  • Reviewed: May 21, 2022

    7.0
    Fine for one night.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    I arrived around 4 o’clock, was told room wouldn’t be ready for another 45 minutes. When I asked for a credit towards my room surprisingly another room was available. The view of this room was a bunch of broken pallets and debris.

    Location and price.

    Stayed in April 2022

Showing 1 - 25

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