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  5. Reviews of The Pell, Part of JdV by Hyatt

Reviews of The Pell, Part of JdV by Hyatt This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

425 East Main St, Middletown, RI 02842, United States of America

#7 of 20 hotels in Middletown

Guests' Choice

Review Score

Based on 97 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    8.9

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 30, 2024

    9.0
    Would definitely stay again...But on the 1st floor.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    One downside is there is no elevator to the 2nd floor. Wish I knew that before booking as I have walking issues and stairs were more than an inconvenience.

    Great stay, room was very clean and comfortable. Restaurant was right off the lobby and was great.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    8.0
    Perfect overnight stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nice large room, new/modern style, convenient beds

    Stayed in April 2024

  • Reviewed: March 25, 2024

    8.0
    Very nice. Thank you
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Accessible Tub
    • Stayed 2 nights
    • Submitted from a mobile device

    Noisy in room above....jumping kids maybe? Oh well.

    Super comfortable beds!

    Stayed in March 2024

  • Reviewed: March 22, 2024

    10
    Great Stay
    • Leisure trip
    • Family with young children
    • King Room with Accessible Shower
    • Stayed 1 night
    • Submitted from a mobile device

    I have no complaints

    The place was clear and very nicely decorated. The staff was awesome!

    Stayed in February 2024

  • Reviewed: March 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No elevator to 2nd floor. Room had an exterior light right above our window and shades did not fully block it out.

    Very clean and nice decor. Also felt very new. Very friendly staff.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Accessible Shower
    • Stayed 1 night
    • Submitted from a mobile device

    How clean it was and the lounge was great too

    Stayed in March 2024

  • Reviewed: March 17, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    NA

    It was great

    Stayed in March 2024

  • Reviewed: March 16, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    It was conveniently located to most attractions we wanted to visit. Overall great experience!

    Stayed in February 2024

  • Reviewed: March 12, 2024

    8.0
    A great place to stay after driving all day.
    • Leisure trip
    • Solo traveler
    • King Room with Accessible Shower
    • Stayed 1 night
    • Submitted from a mobile device

    The sink faucet was not tightened and would not straighten out, the toilet seat was broken on one side.

    Stayed in March 2024

  • Reviewed: February 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Accessible Tub
    • Stayed 1 night
    • Submitted from a mobile device

    It's right along a main road, but the noise didn't actually bother us.

    This was a last minute booking for us, but we couldn't have been happier. The library with the fireplace was lovely. Our room was big and comfortable. Staff was friendly and competent.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    10
    Amazing hotel at a reasonable price
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night

    Everything was wonderful. No complaints at all. You did a great job. Thank you.

    The hotel is so clean and fresh smelling. Rooms are super clean. We used the "living room" common space which was great. Had drinks in the bar. Staff was amazing. Cant wait to go back.

    Stayed in February 2024

  • Reviewed: January 21, 2024

    10
    Would definitely stay here again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed would slide some while sitting up in it reading or watching TV.

    We had a few issues that were addressed and fixed very quickly. Very friendly staff. Clean rooms.

    Stayed in January 2024

  • Reviewed: January 9, 2024

    10
    Best Hotel stay ever
    • Leisure trip
    • Couple
    • King Room with Accessible Shower
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Staff was so nice, hotel was extremely clean with plenty of amenities inside the room

    Stayed in December 2023

  • Reviewed: January 7, 2024

    8.0
    Our stay exceeded our expectations! Great value & we will return!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We liked everything!

    The newly updated hotel was decorated well and very clean. We were pleasantly surprised with the size of the room and loved the walk in shower. Also the towels were of great quality & size- nice addition. The staff was also friendly & pleasant.

    Stayed in January 2024

  • Reviewed: January 6, 2024

    8.0
    Great value, clean, and comfortable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    Our only complaint was that we were placed on a first-floor room near an additional entrance/exit door. The door slammed loudly and shook our room every time it shut. Would highly recommend having the hotel fix this to close softly.

    The hotel is very comfortable and clean. It was decorated nicely for the holidays and the rooms and common areas were spotless. Loved that the TV had built-in Chromecast so we could easily stream whatever we wanted to watch to the TV. The hotel is in a great location for exploring Newport (10-minute drive) or other East Bay towns (20 minutes to Bristol).

    Stayed in January 2024

  • Reviewed: January 1, 2024

    10
    Fabulous in every way
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The $125 per fee regardless of our one-night stay.

    Excellent in every way. The common areas had books in shelves for perusing. Rooms are large and ours had a view of the large grassy area in back. The on-site restaurant was so convenient and the food is delicious.

    Stayed in December 2023

  • Reviewed: December 7, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, polite staff,on site restaurant

    Stayed in December 2023

  • Reviewed: December 7, 2023

    9.0
    would certainly come back
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    bar on sat night closed too early. bartender turned hotel guests away at 10:30 on a sat night. she also talked too much while we sat there. bartender shouldn’t be so self centered and we learned more about her and her life than I care to know. wished there would have been nice jazz playing lights a bit lower and a more chill vibe. felt like she was working all day and wanted to close up.

    beautiful nicely decorated great staff

    Stayed in October 2023

  • Reviewed: November 18, 2023

    10
    We can’t wait to stay at the Pel again! It was near perfect!
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    A little bit of road noise in the front rooms of the hotel and some very bright lights above the windows that necessitated the curtains being drawn all evening were the only negatives

    Decor. Cleanliness. Location. Price.

    Stayed in October 2023

  • Reviewed: November 15, 2023

    9.0
    It was a great stay, great staff, and warm atmosphere
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    There is no elevator (however the staff got us a room on the first floor so we didn’t have to carry our stuff and the baby up the stairs without even asking!) we also wasn’t fond of the fact that the shower had no place to put your shampoo and soap it had to go on the ground of the shower.

    It was well kept and very clean and pretty!

    Stayed in November 2023

  • Reviewed: November 13, 2023

    9.0
    Great hotel
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights

    They need to fix the shower valve and or water heater, had a warm, NOT hot shower in room 256. Came out of the shower cold.... that is literally almost my only complaint. The other is the restaurant charged a ridiculous amount of money for a small portion of food. It was restuarant week and they were running low on food. They should have not offered the steak. We were charged $34 for three little pieces of steak. x 2 people. I would have rather had the option to order something else.

    Very nice and comfy rooms!

    Stayed in November 2023

  • Reviewed: November 13, 2023

    8.0
    We recommend this hotel and would stay there again.
    • Leisure trip
    • Couple
    • King Room with Accessible Shower
    • Stayed 2 nights
    • Submitted from a mobile device

    Expressing machine one the room instead of coffee maker.

    There was a restaurant and bar at the property. We had breakfast, dinner and drinks in one location. It was a new, clean and a good location. The food and service in the restaurant was excellent.

    Stayed in November 2023

  • Reviewed: November 12, 2023

    9.0
    Good overall but some definite negatives
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Wrote in the special comments it was mine and my wife’s honeymoon and the staff didn’t apparently read that until a day after we checked in. On the third floor there are lights under the roof that shine into your room the ENTIRE time and it looked like day time regardless of the shades they put in the window. If they ask if you mind being on third floor say YES AND DO NOT TAKE NO FOR ANSWER

    No elevator sucked, having to walk two flights every day if you’re on third floor gets annoying especially after enjoying way too much of the delicious local food, room and facilities were great.

    Stayed in November 2023

  • Reviewed: November 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    There was no elevator. Everything else was great.

    Stayed in October 2023

Showing 1 - 25

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