108 East Superior, River North, Chicago, IL 60611, United States of America
#2 of 179 hotels in Chicago
Guests' ChoiceBased on 174 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.8
Facilities
9.5
Staff
9.6
Value for money
8.5
Free WiFi
9.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 1, 2024
Revital
IsraelGreat location, nice staff, beautiful hotel!
Stayed in April 2024
Reviewed: April 26, 2024
Michelle
United States of Americaslow service at sunday breakfast
breakfast at pierre g was great. great service, value and great food. our lunch in peninsula lobby was excellent. our sunday breakfast service was just ok. slow
Stayed in April 2024
Reviewed: April 18, 2024
Rupert
United KingdomCeilings felt quite low in our room and we didn’t think much of the view (we paid up for a premium view). There was a lot of noisy sirens going off on the street below which made us feel a little like we were staying in an urban war zone. The Chinese food in their restaurant was a bit 2nd rate which really surprised us as we expected more. The service in the restaurant however was very friendly
All the members of staff at the hotel were very attentive and helpful. Bed was very comfortable
Stayed in March 2024
Reviewed: April 15, 2024
Konstantina
United KingdomThere was no breakfast buffet. Only option was overpriced a la cart.
Amazing location, great facilities and comfort. The gym was very well equipped and had an amazing view.
Stayed in April 2024
Reviewed: April 13, 2024
Kayla
United States of AmericaThe Peninsula Hotel was amazing to me and my family. We went for my son’s 9th birthday which is on St. Patrick’s day and they exceeded my expectations. They were very good to us! My son felt like a king for his birthday. They did a special accommodation for his birthday without us asking. We will definitely be back. The staff was very friendly and always willing to help.
Stayed in March 2024
Reviewed: April 9, 2024
Cristina
SwitzerlandIt’s simply an exceptional hotel
Stayed in April 2024
Reviewed: March 21, 2024
Tom
IsraelShower head is really old and must be changed to current 5 stars hotel standard as rain mist shower! this is a small issue comparing to all the benefits but the shower experience is poor
Staff service is really next great! everyone is so nice and kind and just helpful, really one of the best service I've seen Location is the amazing! everything is few minutes walk Cleaning is very-very important to me and this hotel is at the highest levels! Room is smart-room with a console that controls almost everything, very convenient I will definitely come back next year
Stayed in March 2024
Reviewed: March 21, 2024
Alexandra
United KingdomThe staff in the Asian restaurant were a bit grumpy with us but besides that everything was incredible.
The service was exceptional. Everyone was so friendly and we had the best time. We were upgraded and there were so many personal touches. We stayed here for our wedding and it couldn't have been more perfect.
Stayed in February 2024
Reviewed: March 19, 2024
Yijie
CanadaNothing.
Location. Close to all the luxury retailers and upscale restaurants.
Stayed in March 2024
Reviewed: March 11, 2024
Jennifer
United KingdomSelf service breakfast would be much nicer
Breakfast very expensive and no self choice
Stayed in March 2024
Reviewed: February 9, 2024
Hua
United States of AmericaEverything is great. I forgot my AirPod and holder in the room. I called. Housekeeping responded quickly. They found it. And sent them with FedEx per my request.
Wonderful place. Good service. Clean. Good amenities. We went to the Terrace Bar and lunch at Lobby Restaurant. Both provide delicious foods and drinks
Stayed in February 2024
Reviewed: February 2, 2024
William
United States of AmericaLoved it all
Beautiful rooms and facility
Stayed in January 2024
Reviewed: December 10, 2023
Tim
United KingdomNothing ..
Amazing Hotel to stay in , Perfect room well maintained . Excellent Staff
Stayed in October 2023
Reviewed: December 4, 2023
Cole
United States of AmericaThe staff at this hotel were so friendly and helpful. They made our stay so enjoyable and comfortable.
Stayed in November 2023
Reviewed: November 27, 2023
Kimberly
United KingdomWe were travelling as a family of 6 the staff at breakfast were not willing to accommodate us and were a bit unpleasant.
Beautiful hotel!
Stayed in November 2023
Reviewed: November 16, 2023
Dorde
SerbiaNothing to complain about
Everything was exceptional. From check-in to check out. I had a very late flight on departure day and was allowed to stay up until 6pm on the day of the check out. A really rare occurrence, even for such upscale hotel.
Stayed in November 2023
Reviewed: November 7, 2023
Fiona
CanadaWish guests could make reservations at Pierrot gourmet Would have loved a rain shower head
Loved the room, the beds, the service
Stayed in November 2023
Reviewed: November 3, 2023
Katherine
SpainNothing, it was dreamy!
Everything! The attention to detail was magnificent, they have thought of everything and always remembered your name.
Stayed in November 2023
Reviewed: October 26, 2023
Grace
Hong KongCheck in can be better organized
Location is great and rooms are spacious
Stayed in October 2023
Reviewed: October 21, 2023
Raghdah
OmanRoom was spacious, clean and comfortable. Ordered In-room dining for dinner and it was so good. Location of hotel is excellent. All staff were very welcoming and helpful. Hotel was nice and a great sanctuary away from the hustle and bustle of the city. Great place to relax and unwind after a long trip or day.
Stayed in October 2023
Reviewed: October 18, 2023
Guilherme
Brazili thought breakfast was included in my rate.
Stayed in October 2023
Reviewed: September 28, 2023
Katherine
United States of AmericaThe staff was kind, assertive, & willing to meet all of our requests! House keeping went above & beyond stocking us with water, extra pillows, & blankets. The valet was exceptional too; always prompt with getting the car & being attentive to my husband who just had surgery. The location was ideal for getting to the local hospital and they were wonderful with providing a complimentary wheel chair too so we could make it to the follow-up appointment too!
Stayed in September 2023
Reviewed: September 22, 2023
Fatma
Turkeyvery clean, room is fully equiped, comfortable, kids friendly, very helpful staff
Stayed in July 2023
Reviewed: September 22, 2023
Fatma
Turkeyroom is fullu equiped, clean, staff, kids friendly
Stayed in July 2023
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