1355 SW 2nd Ave., Portland, OR 97201, United States of America
#75 of 135 hotels in Portland
Guests' ChoiceBased on 471 hotel reviews
7.9Cleanliness
8.8
Comfort
8.8
Location
8.7
Facilities
8.4
Staff
8.4
Value for money
8.1
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End of dialog contentReviewed: June 4, 2024
Daniel
United KingdomThey happened to be hosting a conference while we were there, and so the foyer and coffee shop were very busy at times, although this didn't really impact us.
A great hotel set in Downtown Portland. The rooms were comfortable, everything was clean and the hotel facilities were great. The rooftop bar has great views over the river and across to the mountains.
Stayed in May 2024
Reviewed: June 2, 2024
Hannah
United States of AmericaLack of parking but thankful you had valet parking. Worth the extra price.
It was only two blocks from the Keller Auditorium. Beautiful facility. Staff was great. Room was perfect for us. My son kept saying it was such a nice “fancy” hotel. Coffee shop inside and restaurant. Pool area was nice. Wish I could had taken in all the extras (rooftop, sauna, etc).
Stayed in June 2024
Reviewed: May 25, 2024
Aaron
United States of AmericaHilton honors does not match rates. This brings down all the hard work the hotel staff does. They are great. Hilton honors is a waste of time
Hotel was great. Hilton as a company is hard to deal with. They don’t match rates. It takes hours to attempt to do so. But they just hang up on you. This is a great hotel. But dealing with Hilton on the phone makes me not want to stay here again. Which should not reflect on the hotel itself. But it does. When Hilton gets cheap about matching rates and plays games with you, it’s just a turn off. Again the actual hotel staff is great. Hilton honors seems to be a full on scam
Stayed in April 2024
Reviewed: May 17, 2024
Carol
United States of AmericaThe bathroom door fell off the rail onto me!
Location
Stayed in March 2024
Reviewed: April 29, 2024
Laryssa
United States of AmericaI didn’t like not having a smart tv with access to streaming services. The tv was super limited. The menu at the room had the wrong time of service and I was unable to get food during part of the day. It was very frustrating. The room that I was in had an issue with the bathroom sink. The water was almost not available. Super week. Only 1 elevator working. Could have more since the place has 4 elevators in total
I like how clean was the hotel
Stayed in April 2024
Reviewed: April 2, 2024
Nicole
United States of AmericaUsed the pool once but multiple families were in there a quite a few with younger kids who had zero respect for others. Jumping into the hot tub where adults are relaxing.. screaming at the top of their lungs, cannon ball right as people are entering the pool. I get being kids but time and place. Used booking.com and it was booked “breakfast included” just know that is not a thing with this hotel.
Location was great. Service was great.
Stayed in April 2024
Reviewed: March 9, 2024
David
United States of AmericaThe explanation of how the paying of breakfast worked. Also there was no map or information about where the pool was. Of course we can ask, but it seemed odd to have that info available without asking.
The hotel was very clean and the location was excellent.
Stayed in March 2024
Reviewed: March 3, 2024
Cedillos
United States of AmericaI asked for a view of the city, corner room and I didn’t get that.
It was clean, the bed was very comfortable.
Stayed in March 2024
Reviewed: January 30, 2024
Koby
United States of AmericaThe pool was to cold & the steam room smelled like stale water
It's was beautiful
Stayed in January 2024
Reviewed: January 17, 2024
Faye
United States of AmericaThe room needed a little bit more attention when being cleaned. There was dust on quite a few surfaces, noticeable... not just a little. The frosted glass doors in the bathroom were not cleaned very well either, there was hair in the shower, and the conditioner dispenser was not even there.
The breakfast was good.
Stayed in January 2024
Reviewed: January 2, 2024
Dorianne
United States of AmericaLong lines at the front desk. The bathroom door didn't close properly
Beautiful hotel. The rooms were spacious amd comfortable
Stayed in December 2023
Reviewed: December 27, 2023
Linfeng
CanadaReally new for the room Good food supply Near by the cheap car park
Stayed in December 2023
Reviewed: December 16, 2023
Brittany
United States of AmericaI wish they had another restaurant option, but I enjoyed what was there. Bathroom door design was terrible since they didn’t close all the way (sliding farm style). Especially for staying with a partner.
Hotel was nice and we really enjoyed the rooftop bar. The coffee, tea and snacks available in the store downstairs was great as well. Location was pretty good. Able to walk or take short uber ride everywhere we wanted within the city. Corner room view and space was nice.
Stayed in November 2023
Reviewed: December 6, 2023
Ballonoff
United States of Americaparking situation
bed was comfortable, styling of the hotel was fun
Stayed in December 2023
Reviewed: November 29, 2023
Anthony
United KingdomI paid in advance for breakfast. They have me a $15 credit instead of breakfast which buys a cup of coffee and an orange juice not breakfast. This is a bit of a con and spoiled an otherwise excellent stay
Location excellent. Rooms were good and clean
Stayed in November 2023
Reviewed: November 16, 2023
Evan
United States of AmericaExtra fees, overpriced overcrowded valet, noisy ventilation
Food was good but everything was more expensive than expected.
Stayed in November 2023
Reviewed: October 31, 2023
Michael
New ZealandAs above
Now the breakfast needs some sorting out on the website. Booking .Com said breakfast incl. young man serving us said we only had a $15 credit. Luckily you had two wonderful front of house staff on this morning Jason and Ben and they resolved the matter professionally and quickly which was appreciated Only other comment the breakfast room was quite cold with the A/C
Stayed in October 2023
Reviewed: October 24, 2023
Pooja
CanadaNo smart Tv
Pool, rooftop lounge, and cafe
Stayed in October 2023
Reviewed: October 20, 2023
Godofredo
United States of AmericaThe veggies in the omelette
Good
Stayed in October 2023
Reviewed: September 18, 2023
Victoria
United States of AmericaRooftop bar service… there’s an employee before you walk in to check IDs he didn’t communicate with us at all. So we stared at him thinking he was gonna give us menus or take us to a table or give us information like seat yourself.  Once we picked a spot we waited 20 minutes for water and a menu. Our waitress then ID us again which made me think what is the point for the guy at the door to be standing there if they are just going to ID is when we get seated. Then another 20 to 30 minutes to be checked on after our drinks came/ finished drinking them. Not the best experience at the bar. The view was pretty amazing but with the service plus how expensive our two drinks were (one drink each) it’s not worth it.
Cute, spacious and pretty decent view! Bed was comfortable and the room was clean
Stayed in August 2023
Reviewed: September 14, 2023
Mario
United States of AmericaTop bar was closed
Location Friendly staff Clean
Stayed in August 2023
Reviewed: September 13, 2023
Calderon
United States of AmericaIt was only valet parking & the valet people ended up not knowing how to drive my manual car, so I had to park it myself
It was clean and well located
Stayed in September 2023
Reviewed: August 13, 2023
Wouter
BelgiumThe whole Portland area is full of drugs users. It was a shock for our kids! Be careful at night
Very nice hotel and room Indoor pool was great for the kids
Stayed in August 2023
Reviewed: August 10, 2023
Englander
United KingdomThe ac wasn’t very good, I wish there was a bath in our room and that there were locks on the bathroom doors
Was very modern, clean and comfortable the beds were so nice
Stayed in July 2023
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