Parking cost

It was a cool experience.

Stayed in May 2024

Lack of breakfast choices at a fair price The breakfast buffet - much of the food not good, poor value

The history, the tours

Stayed in May 2024

The experience of the ship

Stayed in May 2024

The walls were too thin, as we could hear *everything* our neighbors were doing and talking about.

The stateroom was fantastic for the most part, with a comfortable bed and very nice bathtub.

Stayed in April 2024

The external parts of the ship require some maintenance.

The ambience of staying on a great ocean liner.

Stayed in May 2024

The room was tired. I get that it's old and a classic but the beds were "tired" not comfortable. The carpet was worn and the furniture was chipped. I'm all about the ambiance, but for the price you pay to stay on the Queen Mary, I think the little touches could be improved.

The Queen Mary is a classic ocean liner. We loved the restaurants and walking the decks, lots of exhibits and displays, but you are on a floating museum after all.

Stayed in April 2024

What was bad was: our room was very cold!! No heat!! That should have been disclosed. Half of the rooms have AC the other half heat. I had house keeping bring us 2 blankets for the freezing bed..I actually went to bed with my slippers on.in booking the room that issue should have been stated. Please refund me something for that non-disclosure. The only place to get a breakfast was Starbucks. Dining room only dinners.

Loved seeing The Queen sparking with new paint inside and out. Dinner was very nice.. Service excellent. Guided or self tours good. Display in glass cases of miniature of other grand boats of the past. Just beautiful. We thought parking was going to be $30 but we were just waved through..no charge. WOW!! A piano player added to the general ambiance while walking through the Main Hall. All shops were open with beautiful momentos and lovely original items to view. AA

Stayed in April 2024

a little expensive on the food and I wish the exhibits were open later in the day.

most of the staff was very friendly. The tours were excellent. Food was a little pricey but otherwise, it was a great time.

Stayed in March 2024

The coffee shop was supposed to open at 6:30, we had a flight and was needing a snack and coffee, when they finally opened at 645, I went in the coffee shop and made a comment about them opening late and the young man was rude and said “it is what it is”, which is not the professional thing to have said. I feel like the carpet could be updated in the rooms and hallways, our room had a musty smell. We definitely enjoyed our tour guide, he was funny and knew a lot about the ship.

We loved the history, tours and all the things to see.

Stayed in April 2024

Not the room I thought I booked. I was suppose to have a sitting area. Only one chair and no table. Mentioned to receptionist. No change made. Noisy bathroom vent that blew all night long. The food at the Promenade Cafe was pretty bad. Wilted salad. Red hot peppers in my Ruben Sandwich. Sprimp was milly from being frozen to long. It was freezing in the lobby with door open on the cold day. They over booked the Ghost tour with 32 people . Not much time to view special areas because we all had to rush through each place.

Room service was great! Requested an extra blanket and it came right away. Bed was comfortable. Staff were all clean and polite. The ship was very clean. Nice shops. A big improvement!

Stayed in April 2024

I didn't like that you can't control the temperature in your room, no air conditioning. I would have liked a coffee maker in the room as well.

I loved the ship itself. The fact that it is historical and preserved. It's like walking back in time.

Stayed in March 2024

Climate controls of historical nature not working. One restaurant not in service since the pandemic.

Beautiful historical location.

Stayed in March 2024

Hard to find some places from just a map. Didn't see few places because of rooms blocked off or so many stairs cases up down and around.

It was nice. History lesson was great. But it needs to be preserved better. Staff was great, helpful and friendly.

Stayed in April 2024

This is a living museum, and it's well worth paying to stay on board! The ship allows guests to access so much of the ship. We spent hours exploring! The mid-ship marketplace is great, and we had a fine dinner at The Promenade Cafe. The rooms aren't like many expect rooms to be today for the price one pays to stay on board. The bed sagged a bit, and a lot of caulk is used around tubs, etc. for repair. That's ok. They are clean, basic. You're paying for the experience, and to maintain an important maritime museum.

Stayed in April 2024

Not a didn't like more of a 'it would have been nice'. The tours around the ship are open to the public which is great but it would be nice if out of the multiple tours that say a couple were included if you were a resident of the ship sure not all of them but say two. Also there isn't a resident only lounge and out of all the beautiful rooms again it would have been nice if one was for people staying on the ship only. That also may encourage more people to book a stay rather than just day trip to the ship.

room was fantastic, if anything the room was too nice as you want to spend time in the room to enjoy it but there is also a lot of ship to explore and admire, you almost need more than one night to take it all in and give it the time it deserves.

Stayed in April 2024

More on-deck seating. Will Sir Winston's ever reopen???

Fun to go back in time

Stayed in April 2024

Everything

Stayed in March 2024

The Promenade Cafe was fairly pricey for what it offered.

I liked the ship models and many decks to explore. The guest room was a good size. I was glad the portholes opened. We liked the coffee shop for a light breakfast.

Stayed in April 2024

It was cold in our cabin. We would have liked being pre-warned about that.

Historically interesting and informative. The other luxury ship models.

Stayed in March 2024

Bed was small for two adults. Boyfriend was taller than the shower door. Wish the restaurants stayed open longer. Expensive for one night stay.

It was fun to stay on a historical ship. The free shuttle service to the shops and restaurants was nice. The bar was nice.

Stayed in March 2024

The air wasn't working but it was nice to open the window and our stay was 1st of March

Na

Stayed in March 2024

There wasn't alot of things to explore this time.

It was very comfortable alot of things to see, the restaurant was good.

Stayed in March 2024

It is quite expensive for an old boat.

The historical atmosphere.

Stayed in March 2024

Rooms were cold and the food at restaurants was below average

It was a neat historic ship.

Stayed in March 2024