383 Kalaimoku Street, Waikiki, Honolulu, HI 96815, United States of America
#6 of 298 hotels in Honolulu
Guests' ChoiceBased on 203 hotel reviews
9.0Cleanliness
9.3
Comfort
9.4
Location
9.1
Facilities
9.1
Staff
9.4
Value for money
8.1
Free WiFi
9.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 8, 2024
Shahriar
IranRoom service close at 9:00 pm
Nice
Stayed in May 2024
Reviewed: May 5, 2024
Grace
Hong KongBooth at hotel swimming pool is not free for use by hotel guest, was told there are charges for use of booth at swimming pool, never encounter this before.
We celebrated our 40th anniversary and hotel is kind enough to send a bottle of champagne as celebration gift
Stayed in April 2024
Reviewed: April 28, 2024
Blandine
United States of AmericaNothing
Peefectvlocation, amazing staff, amazing every little details to make our stay memorable. Enjoyed the pool’s cabanas.
Stayed in March 2024
Reviewed: March 30, 2024
Christy
United States of AmericaThe property bar opened late and closed early in comparison to off-property venues.
The property and suites were well-appointed, well-maintained, and in a prime location with many shops and restaurants.,
Stayed in March 2024
Reviewed: March 24, 2024
Michelle
United States of AmericaVery clean, so convenient to have kitchen/washer/dryer! Staff was wonderful! Beautiful property and room, attention to detail whoever designed the hotel. A special thank you to Aiko. We went to spread my mom’s ashes and she was of great comfort and help.
Stayed in March 2024
Reviewed: March 9, 2024
Jonathan
United States of AmericaThe main pool was under construction
Great suite best stay in Waikiki size of the room was like an apartment
Stayed in March 2024
Reviewed: February 29, 2024
Qianqian
ChinaOne of the best experiences I have ever had! Got a free upgrade because they have availability and the room is very spacious and nicely equipped! The view is wonderful and I will definitely come back again!
Stayed in February 2024
Reviewed: February 5, 2024
Greg
Australiastaff and rooms Great views
Stayed in January 2024
Reviewed: February 2, 2024
Tiffany
AustraliaNothing to dislike.
The standard and friendliness of all the staff and the service provided, was excellent. Good sized one bedroom suite with great kitchen. Housekeeping were happy to moved some furniture to allow more space in the dining/lounge area. Check in was easy with the added touch of a welcome drink for all the family on arrival. Our room was ready early with a lovely gift and handwritten note awaiting us.
Stayed in January 2024
Reviewed: January 25, 2024
Oliver
United KingdomUnfortunately the main pool was shut for refurbishment which was disappointing. Also, I can't believe that a Ritz Carlton is unable to offer decaf coffee at breakfast (despite asking for 5 days!). Tea choice was also limited to two types. This is an easy but essential fix and became rather annoying on a daily basis (I had to go and buy my own from the store - which showed how easy it was to solve)...
Room great, location excellent and staff very friendly
Stayed in January 2024
Reviewed: December 29, 2023
Sandeep
IndiaLike home
Stayed in December 2023
Reviewed: November 21, 2023
Ying
United States of AmericaNo late checkout at all (with Marriott membership)
Pet friendly hotel! The room is awesome.
Stayed in September 2023
Reviewed: November 17, 2023
Joan
CanadaNo complaints.
The breakfasts were superb, most generous and nicely presented.
Stayed in November 2023
Reviewed: November 6, 2023
Biruk
United States of AmericaEverything!
Stayed in November 2023
Reviewed: October 19, 2023
Philakone
TurkeyCentral location. Very friendly staff. Amazing view.
Stayed in October 2023
Reviewed: October 11, 2023
Annette
United States of AmericaIt was clean and well kept!
Stayed in September 2023
Reviewed: October 10, 2023
Joanna
Poland-
Amazing place and people. Everyone tries to make your stay unique and that was ours
Stayed in September 2023
Reviewed: October 1, 2023
Driham
United States of AmericaPool No jacuzzi
Clean Service
Stayed in September 2023
Reviewed: September 13, 2023
David
AustraliaExcellent service , prime location
Stayed in September 2023
Reviewed: September 13, 2023
David
AustraliaExcellent service
Stayed in September 2023
Reviewed: September 10, 2023
Neil
United States of AmericaThere was nothing I didn't like. Place was amazing.
Staff was amazing. Rooms were clean and well appointed. Views were outstanding. When I return to Waikiki this will be hands down the place I stay again.
Stayed in September 2023
Reviewed: September 3, 2023
Michelle
AustraliaHotel rooms were a little tired, furniture damaged and not 5 star standard
Great location, great view, quiet and a little away from the crowds to relax
Stayed in August 2023
Reviewed: August 14, 2023
Yingying
MexicoRoom menu would be better with more choices
Stayed in August 2023
Reviewed: August 4, 2023
Charles
United States of AmericaWe did not dislike anything.
Service and staff were excellent. The rooms were outstanding. We had one king ocean view with sitting area, sofa bed, kitchenette and washer and dryer. Ocean view was excellent.
Stayed in August 2023
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