We have a large truck and it was hard to find a parking space. It was a small parking lot, but I guess there isn't much that can be done about that.

The room was large and clean. Breakfast was great each morning. Location was convenient to be able to walk around town without walking too far.

Stayed in May 2024

Room was dark and in a corner

Stayed in May 2024

Shower was great. Cleaning staff were excellent. Nice room.

Stayed in April 2024

was the best breakfast we had at all of our hotel stays

Stayed in April 2024

breakfast

Stayed in April 2024

Upon check in we were told pool was unavailable yet we saw people coming and going into the pool building. Also, lobby was undergoing renovations so changed how to come and go to our room. Lobby wasn’t available to gather so people were gathering in dining area which was just outside our door and would become very loud.

Location. Property was clean.

Stayed in March 2024

The only thing i would change- put a higher wattage lightbulb in the high hats over the vanity and maybe a light in the closet.

lovely , historic hotel with luxury amenities. The hotel restaurant was pretty awesome and reasonably priced for the quality. The hotel is perfectly located in downtown Jackson.

Stayed in March 2024

Airport shuttle was great. The ski shuttle was nice, but limited times and room. That's being picky. Included breakfast was very convenient as well

Stayed in March 2024

Having to walk up the stairs with my luggage. The pool/hot tub were outdated and the ceiling fan panels in there were incredibly dirty.

Rooms were kept very tidy.

Stayed in January 2024

Lots of space

Stayed in March 2024

I found the registration for the snow van to be difficult. Not very intuitive to register so ended up going to the front desk staff right at 5 pm. There aren't very many spots for the bus -- so, it filled up quickly and if it wasn't available you had to walk 5 blocks or so with your ski gear to catch the public snow bus. Warning - most rooms require that you carry your luggage and gear up the stairs (no elevator).

The coffee, tea and water bar was so convenient and great. The room sizes and the cleanliness was amazing. The snow bus from the resort was convenient and dropped you right off at the ski resort. Service was amazing. The location of this hotel to the town is walkable and yet not too close to hear the noise level of traffic.

Stayed in January 2024

Nothing

Breakfast was very good, room perfect, location good, close to everything. Although we didn't take advantage of the shuttle to the ski resort we will on future trips. Also enjoyed the evening fresh baked cookies

Stayed in February 2024

Wish there was bar soap in the shower

Location, breakfast included, airport shuttle and accommodating staff.

Stayed in March 2024

No elevator except main building

Clean, comfortable, good location, friendly staff, descent breakfast.

Stayed in February 2024

Conveniently close to JH for skiing, shuttle airport pickup/drop off and Teton village was fantastic. All staff super friendly

Stayed in February 2024

The heater didn’t work great but there were extra blankets,

Spacious, clean, comfortable room with a heated bathroom floor. The property is minutes walking distance to the main square stores and restaurants. A decent free breakfast and free shuttles to the ski areas. Plenty of free parking here and all over Jackson. .

Stayed in February 2024

Breakfast was pretty average but good enough!

Great property and benefits. Shuttle to the hill and shuttle from the airport.

Stayed in February 2024

Jacuzzi was outside and had open windows to the street, lacked privacy. To get to it we would have had to go out in the freezing cold 🥶 and without any bathrobe to keep us warm. We never used it. We also had an emergency and one member was transported to the hospital. Staff said the shuttle bus could come get them when they were releases but then when they called said they wouldn't come for them. They said they called a taxi, but it never appeared.

Location, beds were comfy, staff friendly and variety at breakfast.

Stayed in December 2023

Bathroom needed some updating. Heated floors didn't work. Noise every night from upstairs room.

Easy walk to downtown. Nice breakfast. Beautiful Christmas lights.

Stayed in January 2024

Location was perfect.

Stayed in January 2024

ski locker

breakfast, shuttle service

Stayed in January 2024

Excellent location Clean Terrific staff

Stayed in January 2024

I would have liked to be in the main building.

Room on lower level and we were able to park close to our door.

Stayed in January 2024

The room was so hot. Even when we turned down the heat we were so hot.

Free airport shuttle & shuttle to the mountain, Great location, Breakfast was great, coffee & cookies were also great. Pool & hot tub were nice.

Stayed in January 2024