We had an amazing stay at the iconic hotel. The candy bar was fantastic. Drinks were top shelf and the creations were outstanding!!

Stayed in May 2024

The hotel was somewhat outdated.

Close to activity.

Stayed in April 2024

The layout, the friendly and helpful staff. The unique decor, elegant and upscale while feeling homey, and welcoming my entire, albeit short stay.

Stayed in April 2024

The room was excessively small with no space allocated for even one small case let alone 2. We had a neighbour with barking dogs. Why anyone would take their pet and then leave them in the room is a mystery. There is a card in the bathroom encouraging guests to hang their towels if they wished to conserve the environment but nowhere to hang. No desk. Some people do need to do work. No wardrobe just hangers on a hook. 'Mini-bar' items use all the bench space.

On site Cafe is great.

Stayed in April 2024

Valet parking - tried to charge extra for leaving after 11am???

Staff, Unique boutique hotel

Stayed in April 2024

Nothing,

VERY clean

Stayed in April 2024

We were on an end room, and though it’s nothing that can be the fault of the property, from the fourth floor, the people outside and on the ground below are very loud, very late at night… Very late. Didn’t get much sleep, but I’m sure if you’re in an inside room that’s not an issue. And, no USB port of any kind in the room.

Location was fantastic! Though we were told otherwise, it was awesome that we arrived, and valet was quick and efficient, and very polite as well. To our surprise, the room was also ready nice and early, so we were able to unload before hitting the town. Very unique room! We loved it, and even took some fun pictures of the little touches that made it special.

Stayed in April 2024

Although small rooms - they were comfortable.

Stayed in March 2024

The shower water never got hot, just lukewarm. There was no luggage rack or coffee maker. The Ash Restaurant was not open fir breakfast as stated.

Staff friendliness, room decor

Stayed in March 2024

The room was small with absolutely no storage or hooks. It made it impossible to stow things away or hang them up to get off the floor. The front desk staff was nice but the guy working the coffee bar could not have been more rude or put out. The valet staff also acted like they hated us for using that service. The room was mostly clean but the hallways and elevator were filthy.

The vibe was nice and some of the workers were very pleasant. The bed was extremely comfortable.

Stayed in March 2024

Homeless man in stairwell

Staff was friendly

Stayed in February 2024

The rooms were small, but the hotel is older so acceptable.

The location was perfect for being close to all stadiums and things to do. We loved the older nostalgic building. The cutest hotel!

Stayed in March 2024

Small rooms, uncomfortable bed.

Small and quaint.

Stayed in February 2024

Coffee

Room. Lobby .atmosphere. staff karaoke bar

Stayed in February 2024

The bed was a little low and the mattress was lumpy, well-worn. The window in the shower was huge. I don't think I've ever seen a window in a hotel shower before, let alone one that big.

The decor was eye-catching-- bohemian chic. The lobby was small but filled with decorative screens, plants, a mix of velvet chairs and a cute victorian-looking chaise lounge, Check-in and check-out was quick. Location was near sports stadium, theaters, restaurants. The room was spotless. The shower seemed huge --decorated with colorful blue tile and glass blocks. Dark red trim on doors to bathroom & door to the room was memorable. I liked the sliding barn door to the bathroom. Snacks available in room was a plus.

Stayed in February 2024

The cleaning staff kept knocking on the door even though the do not disturb was on the door.

The hotel is beautiful, if you love old architecture.

Stayed in December 2023

There was a lot of loud music being played all day and night.

Stayed in December 2023

A little to noisy for us older folks

We liked the location, we liked the old world feel of a happier time and such a beautiful building. Hope to come again.

Stayed in November 2023

Central location, close parking

Stayed in November 2023

Mascara on pillow, no ceiling lights, lamp closest to window was broken off the wall and the room was so warm we opened the window… it’s December

Ambiance

Stayed in December 2023

The room was very tiny for the cost. Also when we tried to get coffee in the morning, no one was staffed there for 5 minutes or so before we left to get coffee down the street.

The reception staff was exemplary. So welcoming and accommodating. Thoughtful details throughout the hotel and room. Loved the handwritten note and the makeup washcloth

Stayed in December 2023

I found a large stain on the large top comforter that looked like it was over looked by the cleaning staff

The Candy Bar and Ash Bar were both gorgeous and delicious

Stayed in November 2023

Rooms are extremely small. No fridge. To get ice you had to go to the basement And we never did get a chance to visit the Candy Bar which was disappointing. I feel like there should be an option for guest to be able to get a table. We tried several times but it’s so busy with outside guests they told us maybe at midnight😢 Rooms rates are bit high for what you get

The hotel is very unique! Staff was very friendly

Stayed in August 2023

Issues with the heat & lights.

Fun atmosphere & esthetic

Stayed in October 2023