328 Roosevelt Street, Hollywood, FL 33019, United States of America
#60 of 75 hotels in Hollywood
Guests' ChoiceBased on 80 hotel reviews
5.8Cleanliness
6.8
Comfort
6.8
Location
7.7
Facilities
6.2
Staff
6.4
Value for money
6.5
Free Wifi
6.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 3, 2024
Felicia
United States of AmericaI did not like that there is literally nothing in the kitchen to use unless you go to the trouble of asking for a kitchen box. Also since they only clean every 3 days our floor was super sandy and felt gross to walk on but there was no broom to clean up with. Since it's right on the beach I imagine most people have this problem. They should also have disposable cups in the room so you at least have one for water. The breakfast was rather disappointing. We didn't even go there the last day, which is probably what they are hoping for. Imagine the absolute cheapest way to feed a crowd of people and that is what you get. There are no protein options. It is all carbs. They do have peanut butter and cream cheese for the toast and bagels. I did NOT like having to pay for parking, I think it was about $17 per day. That really adds up.
I liked our room and the comfort of the bed. The location was great.1 min walk to the beach.
Stayed in April 2024
Reviewed: April 30, 2024
Amy
United States of AmericaThe bed was TERRIBLE. There was not a hair dryer or iron, we called the front desk but they were dismissive. Room decor. There was this weird square they built over the bed. No bedside tables.
The property is close to the beach. It was pretty clean. The discount on beach chairs and umbrella was nice. It’s nice that you have access to the pools at the other hotels. Breakfast was nice. Liked having a full size refrigerator. Housekeeping was helpful even with the language barrier.
Stayed in April 2024
Reviewed: April 6, 2024
Rebecca
United States of AmericaI couldn't get new towels and wash clothes delivered. Towels replenished only on 3rd day, no email responses, the floor became sticky when walking on it due to the film left by the cleaner, and also the aroma of the cleaner gave me headaches. I would have to air the place out everytime I came inside after a day out. The windowsills and baseboards with other areas needed new paint. The bathtub needed refinishing (or tile the tub in for a better presentation). No kitchen items without request-although, if that lowers the price down-I'll deal with it. Yet the paint issue made me feel they weren't concerned about details and concerned about health issues of customers. The wall above the toilet window was bulging due to water damage and there could be mold issues! Staff could explain that keeping the key card near a phone could demagnatize it! Prevention is worth a lot to a business and helps with positive advertising.
The bed and clean sheets were fantastic. Location, clean.
Stayed in April 2024
Reviewed: March 28, 2024
Jones
United States of AmericaThere were no utensils in room. No coffee, asked at the front desk, but non was delivered. No wash towels.
The room was clean, and tidy.
Stayed in March 2024
Reviewed: September 5, 2023
Charles
United States of AmericaThe tile is broken in the living room in when you take a shower the tub feels up with water. Also when I woke up, food that I place inside the garbage was all over the kitchen floor along with rodent droppings on floor and also inside kitchen sink.
The bed in the room was nice . And housekeeping did excellent cleaning the place.
Stayed in September 2023
Reviewed: July 11, 2023
Erick
United States of AmericaStaff was friendly enough, but I believe they are under staff so it's actually upper management disorganization.
I supposedly already had the room. Nimber but they gave me another, I believe, was smaller and yet charged the same rate.
Stayed in July 2023
Reviewed: May 11, 2024
H
United States of AmericaMy car got towed with a parking pass on it… It was a mistake that they won’t own… As a matter of fact, Donna Outright lied, and when I pointed out the discrepancy between her word and the paperwork for the towing, the manager turned his back and decided that our conversation was over. It cost me a $13 Lyft ride and $167.95 to get my car. Also, my client and I missed the main purpose of our trip to South Florida because of the timing of this costly mistake.
My location was great… I actually did not stay at the starfish, they asked upon check-in if I mind being moved to a different building that was Actually Closer to the beach, only a half a block away. That was great
Stayed in May 2024
Reviewed: April 9, 2024
Ailed
United States of AmericaRemodeling will be a good idea. This place is horrendous. Location is the only advantage of this motel. The rest is absolutely bad. Don’t let yourself be tricked by the pictures.
The room is old as old can be. The price is too high for the horrible room.
Stayed in April 2024
Reviewed: April 3, 2024
Charis
United States of AmericaBed bugs
Stayed in March 2024
Reviewed: March 17, 2024
Richard
United States of AmericaAll goodr
Eggs
Stayed in February 2024
Reviewed: March 10, 2024
Kirakiki
United States of AmericaThe staff always treat me great and I always get to stay in my favorite spot it's always a pleasure staying here
Stayed in February 2024
Reviewed: March 6, 2024
Roseann
United States of AmericaVery old and dirty. You needed shoes when you came out of the shower to avoid getting your feet dirty, it had poor lighting, minimal storage for your clothes, 3 hangers in the closet, baseboards and doors were filthy dirty. Bathroom was old and chipped paint in the tub, faucet in the tub was coming off.
Great location, close to the beach.
Stayed in March 2024
Reviewed: February 15, 2024
Richard
United States of AmericaAll good
Greeat
Stayed in January 2024
Reviewed: January 31, 2024
Daugostine
United States of AmericaI didn't like cockroaches
Maria and Donna were so amazing. They took care of any need we had and always with a smile
Stayed in January 2024
Reviewed: January 17, 2024
Drew
United States of AmericaAddress was blocks away from checkin location. Huge line out the door to checkin. No sense of urgency from staff nor apologies for checking in people slowly. Huge waste of time. Wont be back to these hotels.
Stayed in January 2024
Reviewed: December 27, 2023
Nathaniel
United States of AmericaNo comfortable chair to sit in inside the room, but overall I loved it.
Close to the beach 🏖️ !!
Stayed in December 2023
Reviewed: December 19, 2023
Shanita
United States of AmericaThe remote did not work to tv. I had to waitan hour
I like it was real quite and close to the beach.
Stayed in December 2023
Reviewed: November 8, 2023
Angela
United States of AmericaStaff always speaking Spanish. Attentive at times, 1or2 mean when I didn't understand proper procedure. The man that gave me the room assignment didn't ask if I minded being put in a room where the main office was when I was exhausted and have insomnia, can't have loudness around. This is obviously what I didn't like
Stayed in November 2023
Reviewed: November 7, 2023
Victor
United States of AmericaWilson was awesome assisting us
Stayed in November 2023
Reviewed: October 10, 2023
Ailizhati
United States of AmericaFalse advertising, hidden charges, the fees and tax end up more than room price. Front desk is miles away from the property.
Nothing
Stayed in October 2023
Reviewed: October 8, 2023
Andrade
United States of AmericaI think breakfast should have protein options besides peanut butter. Some guests are allergic to peanut butter, such as myself. Luckily, I didn't have an allergic reaction because I'm not allergic to all peanut butter.
The staff were very understanding, and they did their best to address my needs. One of the staff members went above and beyond, making sure I booked the same room that I checked out the night before. I liked that breakfast provided cream cheese, peanut butter,
Stayed in October 2023
Reviewed: October 5, 2023
Israel
United States of AmericaU guys take almost a month to give me my deposit back
Stayed in October 2023
Reviewed: October 4, 2023
Loubna
United States of AmericaThis is a scam . I didn't spend one second at the room . that's homeless service...it should be out off business.
Nothing
Stayed in October 2023
Reviewed: September 22, 2023
Kirakiki
United States of AmericaEverything was good
I didn't get breakfast had to leave early for work but everything was amazing like always this is the only hotel I stay at when I come to visit thank you for always taking good care of my needs and having great prices.
Stayed in September 2023
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