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  5. Reviews of The Starfish

Reviews of The Starfish This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

328 Roosevelt Street, Hollywood, FL 33019, United States of America

#60 of 75 hotels in Hollywood

Guests' Choice

Review Score

Based on 80 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.8

  • Location

    7.7

  • Facilities

    6.2

  • Staff

    6.4

  • Value for money

    6.5

  • Free Wifi

    6.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 3, 2024

    5.0
    No Frills
    • Business trip
    • Group
    • Standard Studio
    • Stayed 4 nights

    I did not like that there is literally nothing in the kitchen to use unless you go to the trouble of asking for a kitchen box. Also since they only clean every 3 days our floor was super sandy and felt gross to walk on but there was no broom to clean up with. Since it's right on the beach I imagine most people have this problem. They should also have disposable cups in the room so you at least have one for water. The breakfast was rather disappointing. We didn't even go there the last day, which is probably what they are hoping for. Imagine the absolute cheapest way to feed a crowd of people and that is what you get. There are no protein options. It is all carbs. They do have peanut butter and cream cheese for the toast and bagels. I did NOT like having to pay for parking, I think it was about $17 per day. That really adds up.

    I liked our room and the comfort of the bed. The location was great.1 min walk to the beach.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    7.0
    For the price it was fine.
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 5 nights
    • Submitted from a mobile device

    The bed was TERRIBLE. There was not a hair dryer or iron, we called the front desk but they were dismissive. Room decor. There was this weird square they built over the bed. No bedside tables.

    The property is close to the beach. It was pretty clean. The discount on beach chairs and umbrella was nice. It’s nice that you have access to the pools at the other hotels. Breakfast was nice. Liked having a full size refrigerator. Housekeeping was helpful even with the language barrier.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    5.0
    Location, Clean, inexpensive and great Value, plus a great bed helps me overlook a lot of issues. Yet some of these are
    • Business trip
    • Solo traveler
    • Standard Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    I couldn't get new towels and wash clothes delivered. Towels replenished only on 3rd day, no email responses, the floor became sticky when walking on it due to the film left by the cleaner, and also the aroma of the cleaner gave me headaches. I would have to air the place out everytime I came inside after a day out. The windowsills and baseboards with other areas needed new paint. The bathtub needed refinishing (or tile the tub in for a better presentation). No kitchen items without request-although, if that lowers the price down-I'll deal with it. Yet the paint issue made me feel they weren't concerned about details and concerned about health issues of customers. The wall above the toilet window was bulging due to water damage and there could be mold issues! Staff could explain that keeping the key card near a phone could demagnatize it! Prevention is worth a lot to a business and helps with positive advertising.

    The bed and clean sheets were fantastic. Location, clean.

    Stayed in April 2024

  • Reviewed: March 28, 2024

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Standard Studio
    • Stayed 1 night
    • Submitted from a mobile device

    There were no utensils in room. No coffee, asked at the front desk, but non was delivered. No wash towels.

    The room was clean, and tidy.

    Stayed in March 2024

  • Reviewed: September 5, 2023

    5.0
    Fair
    • Solo traveler
    • Standard Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The tile is broken in the living room in when you take a shower the tub feels up with water. Also when I woke up, food that I place inside the garbage was all over the kitchen floor along with rodent droppings on floor and also inside kitchen sink.

    The bed in the room was nice . And housekeeping did excellent cleaning the place.

    Stayed in September 2023

  • Reviewed: July 11, 2023

    5.0
    Location it's great
    • Leisure trip
    • Solo traveler
    • Standard Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff was friendly enough, but I believe they are under staff so it's actually upper management disorganization.

    I supposedly already had the room. Nimber but they gave me another, I believe, was smaller and yet charged the same rate.

    Stayed in July 2023

  • Reviewed: May 11, 2024

    3.0
    I’ve stayed at Hollywood Beach hotels many many times and loved it, this time was disappointing and
    • Business trip
    • Solo traveler
    • Standard Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    My car got towed with a parking pass on it… It was a mistake that they won’t own… As a matter of fact, Donna Outright lied, and when I pointed out the discrepancy between her word and the paperwork for the towing, the manager turned his back and decided that our conversation was over. It cost me a $13 Lyft ride and $167.95 to get my car. Also, my client and I missed the main purpose of our trip to South Florida because of the timing of this costly mistake.

    My location was great… I actually did not stay at the starfish, they asked upon check-in if I mind being moved to a different building that was Actually Closer to the beach, only a half a block away. That was great

    Stayed in May 2024

  • Reviewed: April 9, 2024

    3.0
    Never again I will stay in this nasty room
    • Leisure trip
    • Solo traveler
    • Standard Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Remodeling will be a good idea. This place is horrendous. Location is the only advantage of this motel. The rest is absolutely bad. Don’t let yourself be tricked by the pictures.

    The room is old as old can be. The price is too high for the horrible room.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Bed bugs

    Stayed in March 2024

  • Reviewed: March 17, 2024

    10
    Relaxing
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 5 nights
    • Submitted from a mobile device

    All goodr

    Eggs

    Stayed in February 2024

  • Reviewed: March 10, 2024

    10
    I love staying here
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff always treat me great and I always get to stay in my favorite spot it's always a pleasure staying here

    Stayed in February 2024

  • Reviewed: March 6, 2024

    1.0
    Uncomfortable and dirty
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 5 nights
    • Submitted from a mobile device

    Very old and dirty. You needed shoes when you came out of the shower to avoid getting your feet dirty, it had poor lighting, minimal storage for your clothes, 3 hangers in the closet, baseboards and doors were filthy dirty. Bathroom was old and chipped paint in the tub, faucet in the tub was coming off.

    Great location, close to the beach.

    Stayed in March 2024

  • Reviewed: February 15, 2024

    10
    Realaxing
    • Leisure trip
    • Solo traveler
    • Standard Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    All good

    Greeat

    Stayed in January 2024

  • Reviewed: January 31, 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Standard Studio
    • Stayed 28 nights
    • Submitted from a mobile device

    I didn't like cockroaches

    Maria and Donna were so amazing. They took care of any need we had and always with a smile

    Stayed in January 2024

  • Reviewed: January 17, 2024

    2.0
    Wasted my time
    • Leisure trip
    • Solo traveler
    • Standard Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Address was blocks away from checkin location. Huge line out the door to checkin. No sense of urgency from staff nor apologies for checking in people slowly. Huge waste of time. Wont be back to these hotels.

    Stayed in January 2024

  • Reviewed: December 27, 2023

    10
    It was the best place to spend Christmas 🎄!!!
    • Business trip
    • Solo traveler
    • Standard Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    No comfortable chair to sit in inside the room, but overall I loved it.

    Close to the beach 🏖️ !!

    Stayed in December 2023

  • Reviewed: December 19, 2023

    10
    Very nice
    • Leisure trip
    • Solo traveler
    • Standard Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The remote did not work to tv. I had to waitan hour

    I like it was real quite and close to the beach.

    Stayed in December 2023

  • Reviewed: November 8, 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Standard Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Staff always speaking Spanish. Attentive at times, 1or2 mean when I didn't understand proper procedure. The man that gave me the room assignment didn't ask if I minded being put in a room where the main office was when I was exhausted and have insomnia, can't have loudness around. This is obviously what I didn't like

    Stayed in November 2023

  • Reviewed: November 7, 2023

    10
    Front desk agent Wilson is very kind and helpful
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 5 nights
    • Submitted from a mobile device

    Wilson was awesome assisting us

    Stayed in November 2023

  • Reviewed: October 10, 2023

    1.0
    They are scammers.
    • Leisure trip
    • Solo traveler
    • Standard Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    False advertising, hidden charges, the fees and tax end up more than room price. Front desk is miles away from the property.

    Nothing

    Stayed in October 2023

  • Reviewed: October 8, 2023

    10
    It's one of the most nicest places to book your stay at an affordable rate and very nice staff.
    • Business trip
    • Solo traveler
    • Standard Studio
    • Stayed 1 night
    • Submitted from a mobile device

    I think breakfast should have protein options besides peanut butter. Some guests are allergic to peanut butter, such as myself. Luckily, I didn't have an allergic reaction because I'm not allergic to all peanut butter.

    The staff were very understanding, and they did their best to address my needs. One of the staff members went above and beyond, making sure I booked the same room that I checked out the night before. I liked that breakfast provided cream cheese, peanut butter,

    Stayed in October 2023

  • Reviewed: October 5, 2023

    2.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Standard Studio
    • Stayed 1 night
    • Submitted from a mobile device

    U guys take almost a month to give me my deposit back

    Stayed in October 2023

  • Reviewed: October 4, 2023

    1.0
    I need my money back. That's not fair .
    • Business trip
    • Solo traveler
    • Standard Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    This is a scam . I didn't spend one second at the room . that's homeless service...it should be out off business.

    Nothing

    Stayed in October 2023

  • Reviewed: September 22, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was good

    I didn't get breakfast had to leave early for work but everything was amazing like always this is the only hotel I stay at when I come to visit thank you for always taking good care of my needs and having great prices.

    Stayed in September 2023

Showing 1 - 25

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