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  5. Reviews of The Surfjack Hotel & Swim Club

Reviews of The Surfjack Hotel & Swim Club This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

412 Lewers Street, Waikiki, Honolulu, HI 96815, United States of America

#26 of 302 hotels in Honolulu

Guests' Choice

Review Score

Based on 500 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.2

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 27, 2024

    10
    Best pick in Honolulu
    • Leisure trip
    • Family with young children
    • Bungalow
    • Stayed 4 nights

    Loved everything, nothing to dislike.

    The decor was so cool and in keeping with the art deco building. The staff were great. The pool is lovely. It is in a great location, with a fabulous coffee shop just downstairs

    Stayed in May 2024

  • Reviewed: May 26, 2024

    10
    Loved this place
    • Leisure trip
    • Couple
    • Bungalow
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    The vibe was great! The rooms were comfortable, staff were friendly, music was in point. Absolutely no complaints!

    Stayed in April 2024

  • Reviewed: May 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Bungalow
    • Stayed 1 night
    • Submitted from a mobile device

    Pillows were a bit soft There was a loud clicking noise during the night (couldn't figure out where it came from) Penthouse on the 10th floor can only be accessed via lift up to 9th floor then one floor to climb via stairs (but given the upgrade we were given we didn't care) A kettle in the room would be nice!

    When we arrived we were upgraded from a bungalow to a penthouse on the 10th floor! That was a great surprise. Beautiful decor, comfortable bed, great rooftop terrace. Staff were super friendly and went the extra mile to assist us (they kept our luggage for free for several hours during the afternoon before our flight and offered us towels to go to the beach during this time if we wanted). The bar in the hotel serves delicious food.

    Stayed in May 2024

  • Reviewed: May 26, 2024

    9.0
    Great stay and location!
    • Leisure trip
    • Group
    • Bungalow
    • Stayed 3 nights
    • Submitted from a mobile device

    Wonderful restaurant, great customer service and lots of little unexpected extras.

    Stayed in May 2024

  • Reviewed: May 14, 2024

    9.0
    Nice vibe
    • Leisure trip
    • Couple
    • Bungalow
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Well located, nice decoration, comfortable. They thought about everything. Live music every night, happy hour, super kind staff.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night

    Drinks were like a bad snowcone

    Location, staff excellent

    Stayed in May 2024

  • Reviewed: May 12, 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Friendly staff, beautiful and comfortable room

    Stayed in May 2024

  • Reviewed: May 11, 2024

    7.0
    Great
    • Leisure trip
    • Family with young children
    • Bungalow
    • Stayed 3 nights
    • Submitted from a mobile device

    -Service was average -Shower room/washroom can be a little more practical

    -Free coffee in the morning. -Big room with balcony

    Stayed in May 2024

  • Reviewed: May 4, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Bungalow
    • Stayed 4 nights
    • Submitted from a mobile device

    LEAVING

    Great hotel with a relaxed vibe and very friendly and attentive staff. Short walk to the main street and beach. Room was very comfortable, clean and quiet. Nice on-site bar and restaurant. Great stay and would return.

    Stayed in April 2024

  • Reviewed: May 2, 2024

    10
    A perfect spot in a central location.
    • Leisure trip
    • Family with young children
    • Bungalow
    • Stayed 2 nights

    Excellent location. Great room.

    Stayed in April 2024

  • Reviewed: April 26, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 2 nights

    Wish you could BYOB at the pool.

    Shepard was the BEST, MOST HELPFUL front desk guy ever!! He made our weekend so seamless and fun, especially since we had a big group for a bachelorette party! Mahalo Shep, you da bomb!

    Stayed in April 2024

  • Reviewed: April 25, 2024

    8.0
    Convenient location and friendly staff!
    • Leisure trip
    • Couple
    • Bungalow
    • Stayed 3 nights

    Our suite albeit an upgrade was facing the multi-storey carpark... which we had to close our curtain the entire stay for privacy issue. It will be great that the hotel can provide a laundromat for the guests. More resort activities (e.g. yoga / meditation classes) be provided, as we had previously stayed in Sheraton Waikiki Beach which had jointly organized activities with a few other hotels in the area.

    Location is good as I considered it the central Waikiki. Staff were friendly and helpful.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    8.0
    Nice relaxing space in a convenient and fun location.
    • Business trip
    • Solo traveler
    • Bungalow
    • Stayed 5 nights

    The room was pretty small, with no desk or space for a computer. Also, our balcony looked over into what was essentially a trash pile. Not the hotel's fault, but still not great.

    Location was great, close to some nice restaurants and bars but off the main street which is very busy and loud. The vibe of the hotel is very nice and laid back, with great spaces to relax. Free coffee was a plus!

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    A wonderful stay, we‘ll come back!!
    • Leisure trip
    • Couple
    • Bungalow
    • Stayed 7 nights
    • Submitted from a mobile device

    A little noisy

    The staff, the location and the vibes are awesome

    Stayed in April 2024

  • Reviewed: April 10, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Bungalow
    • Stayed 1 night
    • Submitted from a mobile device

    Great location and friendly staff

    Stayed in April 2024

  • Reviewed: April 7, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Bungalow
    • Stayed 6 nights
    • Submitted from a mobile device

    Honestly I don’t have one bad thing to say about it.

    My god this place is QUAINT. It’s so quiet compared to the mega resorts. The vibes and atmosphere are unmatched. Hotel staff is extremely helpful and accommodating. I was worried about the barking at a dog friendly hotel but the one time our neighbor’s dog barked for a while, we called the desk and they immediately took care of it. I’ll never stay anywhere else in Honolulu.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Bungalow
    • Stayed 2 nights
    • Submitted from a mobile device

    Floor in the room was dirty, furniture in the lobby partially worn out, tables not clean. Cocktail not worth the price.

    The location was great and staff accommodated our request to have a quiet room. Luggage could be stored till we finally left in the afternoon. Great live music and filtered tap water for free. Coffee in the morning for free too.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Bungalow
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is very cosy, surfer vibe, chilled out, center Pool, its a little oasis within the other big complexes around.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Bungalow
    • Stayed 5 nights
    • Submitted from a mobile device

    Amenities

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Nice and chill hotel in Honolulu. Excellent service.
    • Leisure trip
    • Family with young children
    • Bungalow
    • Stayed 5 nights
    • Submitted from a mobile device

    No gym room and buffet breakfast

    Location is good, room is cozy and the vibe is chill. Free parking is a credit. Excellent and pleasant customer service. ARVO coffee is great too.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    10
    good
    • Leisure trip
    • Couple
    • Bungalow
    • Stayed 4 nights

    We can hear other guest from another room.

    location/staff

    Stayed in March 2024

  • Reviewed: March 16, 2024

    8.0
    We enjoyed our stay.
    • Leisure trip
    • Couple
    • Bungalow
    • Stayed 4 nights

    room could be larger... no desk or chair except on balcony

    Staff is great, live mellow music in the evening, enjoyed dinner and drinks in hotel, bus stop nearby, complimentary coffee in in the morning!

    Stayed in March 2024

  • Reviewed: March 15, 2024

    9.0
    Very comfy. Great vibe at the whole hotel. Staff where lovely. A nice retreat from chaos of Waikiki
    • Business trip
    • Couple
    • Bungalow
    • Stayed 6 nights

    The couch wasn't very comfy which was only an issue when sitting trying to work. No desk or small table inside to work from. There was a small one on the balcony but would be nice to have one inside. Also would have loved bathrobes.

    Room was great: a bedroom and living area. The bathroom was roomy and shower was excellent. Spacious closet space.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Bungalow
    • Stayed 1 night
    • Submitted from a mobile device

    No parking on site

    The room was clean with a comfortable bed and a large lanai. The location of the hotel is accessible and centrally located, walking distance to several attractions. Great restaurant and bar at the hotel.

    Stayed in March 2024

Showing 1 - 25

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