412 Lewers Street, Waikiki, Honolulu, HI 96815, United States of America
#28 of 298 hotels in Honolulu
Guests' ChoiceBased on 493 hotel reviews
8.5Cleanliness
8.7
Comfort
8.7
Location
9.1
Facilities
8.5
Staff
9.3
Value for money
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 4, 2024
Patricia
United KingdomLEAVING
Great hotel with a relaxed vibe and very friendly and attentive staff. Short walk to the main street and beach. Room was very comfortable, clean and quiet. Nice on-site bar and restaurant. Great stay and would return.
Stayed in April 2024
Reviewed: May 2, 2024
Jeff
United States of AmericaExcellent location. Great room.
Stayed in April 2024
Reviewed: April 26, 2024
Hiilei
United States of AmericaWish you could BYOB at the pool.
Shepard was the BEST, MOST HELPFUL front desk guy ever!! He made our weekend so seamless and fun, especially since we had a big group for a bachelorette party! Mahalo Shep, you da bomb!
Stayed in April 2024
Reviewed: April 25, 2024
Paul
SingaporeOur suite albeit an upgrade was facing the multi-storey carpark... which we had to close our curtain the entire stay for privacy issue. It will be great that the hotel can provide a laundromat for the guests. More resort activities (e.g. yoga / meditation classes) be provided, as we had previously stayed in Sheraton Waikiki Beach which had jointly organized activities with a few other hotels in the area.
Location is good as I considered it the central Waikiki. Staff were friendly and helpful.
Stayed in April 2024
Reviewed: April 24, 2024
Laurie
United States of AmericaThe room was pretty small, with no desk or space for a computer. Also, our balcony looked over into what was essentially a trash pile. Not the hotel's fault, but still not great.
Location was great, close to some nice restaurants and bars but off the main street which is very busy and loud. The vibe of the hotel is very nice and laid back, with great spaces to relax. Free coffee was a plus!
Stayed in April 2024
Reviewed: April 15, 2024
Christof
GermanyA little noisy
The staff, the location and the vibes are awesome
Stayed in April 2024
Reviewed: April 10, 2024
Anne
New ZealandGreat location and friendly staff
Stayed in April 2024
Reviewed: April 7, 2024
Candace
United States of AmericaHonestly I don’t have one bad thing to say about it.
My god this place is QUAINT. It’s so quiet compared to the mega resorts. The vibes and atmosphere are unmatched. Hotel staff is extremely helpful and accommodating. I was worried about the barking at a dog friendly hotel but the one time our neighbor’s dog barked for a while, we called the desk and they immediately took care of it. I’ll never stay anywhere else in Honolulu.
Stayed in April 2024
Reviewed: April 6, 2024
Malte
GermanyFloor in the room was dirty, furniture in the lobby partially worn out, tables not clean. Cocktail not worth the price.
The location was great and staff accommodated our request to have a quiet room. Luggage could be stored till we finally left in the afternoon. Great live music and filtered tap water for free. Coffee in the morning for free too.
Stayed in March 2024
Reviewed: April 2, 2024
Clarissa
AustriaThe hotel is very cosy, surfer vibe, chilled out, center Pool, its a little oasis within the other big complexes around.
Stayed in March 2024
Reviewed: March 27, 2024
Barani
United States of AmericaAmenities
Stayed in March 2024
Reviewed: March 25, 2024
Peter
CanadaNo gym room and buffet breakfast
Location is good, room is cozy and the vibe is chill. Free parking is a credit. Excellent and pleasant customer service. ARVO coffee is great too.
Stayed in March 2024
Reviewed: March 21, 2024
Carlito
CanadaWe can hear other guest from another room.
location/staff
Stayed in March 2024
Reviewed: March 16, 2024
Pat
Australiaroom could be larger... no desk or chair except on balcony
Staff is great, live mellow music in the evening, enjoyed dinner and drinks in hotel, bus stop nearby, complimentary coffee in in the morning!
Stayed in March 2024
Reviewed: March 15, 2024
Deb
United States of AmericaThe couch wasn't very comfy which was only an issue when sitting trying to work. No desk or small table inside to work from. There was a small one on the balcony but would be nice to have one inside. Also would have loved bathrobes.
Room was great: a bedroom and living area. The bathroom was roomy and shower was excellent. Spacious closet space.
Stayed in March 2024
Reviewed: March 13, 2024
Joceline
United States of AmericaNo parking on site
The room was clean with a comfortable bed and a large lanai. The location of the hotel is accessible and centrally located, walking distance to several attractions. Great restaurant and bar at the hotel.
Stayed in March 2024
Reviewed: March 11, 2024
Maria
United KingdomThe only pool view room they can give me is a custom made for disable guests. I have a massive folding chair in my shower area, which does not feel easy when taking a shower.
Am so impressed by this truly a chilled vibes club with swimming pool and it caters people of all ages. Staff are so friendly, often greet you as you go out and come back. Every evening there is live music you can sit and relax by the pool or in your balcony! Again that very special and relaxed swimming pool can be used throughout the day and night. I grow to love this place. I will not change to any other big hotels even for the same price. Thanks to Surf Jack Hotel Swim Club and staff !
Stayed in March 2024
Reviewed: March 10, 2024
Brian
AustraliaNothing
Everything
Stayed in March 2024
Reviewed: March 4, 2024
Jocelyn
United States of AmericaThe Surfjack is my favorite hotel in Waikīkī, having a great location, free parking, comfortable rooms, live music in the evenings, and best of all a wonderful and friendly staff.
Stayed in February 2024
Reviewed: February 28, 2024
James
AustraliaThe vibe of the Hotel is cool. The coffee at the coffee shop was bloody AWESOME.
Stayed in February 2024
Reviewed: February 22, 2024
Traci
United States of AmericaBartenders could have been more friendly and took a long time to get drinks. There was only 1 guy that was friendly. Felt like being older, so I was the last to talk to and be served.
location and most of the facility was great. Never seen Jack the dog as advertised.
Stayed in January 2024
Reviewed: February 19, 2024
Mel
AustraliaQuick easy access to busses, shops and beach. Great location!
Stayed in January 2024
Reviewed: February 18, 2024
Sarah
New ZealandHard floors in the room were really dirty. Asked for them to be mopped but still weren’t properly cleaned - walking barefoot in our room made our feet dirty. For kids the pool area was a bit dangerous. Even walking our child slipped multiple times as the polished concrete was extremely slippy when wet. I saw adults slip too.
Lovely helpful staff, nice pool, great shower and spacious room.
Stayed in February 2024
Reviewed: February 17, 2024
Mark
United States of AmericaSand was at end of bed on first day and was still there when we left 7 days later. Bed was made up kind of funny. The sheets really didn't fit.
Great location, central to everything, within easy walking distance to beach etc..
Stayed in February 2024
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