531 Henley Street, Knoxville, TN 37902, United States of America
#3 of 102 hotels in Knoxville
Guests' ChoiceBased on 433 hotel reviews
9.3Cleanliness
9.7
Comfort
9.6
Location
9.6
Facilities
9.5
Staff
9.7
Value for money
8.8
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 6, 2024
Kristina
United States of AmericaCloses at 10:30pm. 11pm would be slightly better for travelers.
Smells amazing! Excellent service and bar/dining. Loved the ambiance of the hotel. Close to the University.
Stayed in June 2024
Reviewed: June 5, 2024
Michael
United States of AmericaThe only extras we used were the valet parking. The service there was excellent. We had car trouble the valet found a towing service and repair service very quickly. We called the repair service and they diagnosed our problem over the phone so we didn't need the tow and solved the problem so we were on our way again. We ate in the restaurant and thought the food and service was excellent.
Stayed in May 2024
Reviewed: June 4, 2024
Susan
United States of AmericaNothing
The staff was exceptionally helpful and pleasant. I sent them a text for something missing in the room and a staff member arrived within the hour. Everything was very clean
Stayed in May 2024
Reviewed: June 2, 2024
Ken
United States of AmericaI was not made thoroughly aware of the parking garage fee
room was very nice. Staff very good and hotel conveniently located and allowed us to walk to attractions
Stayed in May 2024
Reviewed: May 28, 2024
Jamie
United States of AmericaI wish there was an option to self-park and that there was a microwave in the room.
The best pillows! And the staff make you feel so special. The rooms are very comfortable. And the location is perfect.
Stayed in May 2024
Reviewed: May 21, 2024
Abigail
United States of AmericaNot a huge problem - the linens are not as luxurious as one expects at a luxury property. Also - the bed didn’t seem to changed while we were there for 5 nights. It wasn’t made as super crisp — so not huge issue as I said - but for a luxury property, it just seemed like one thing that can be easily enhanced/fixed.
We have loved the Tennessean- the location is great. We love the restaurant and bar, etc.
Stayed in May 2024
Reviewed: April 27, 2024
Ellen
United States of AmericaSimply elegant and comfortable. Staff was excellent from cleaning staff, front desk, valet and waitstaff.
Stayed in April 2024
Reviewed: April 19, 2024
Dina
Puerto RicoN/a
The staff!!!
Stayed in April 2024
Reviewed: April 14, 2024
Leann
United States of AmericaAbsolutely nothing
Rooms were immaculate and staff was wonderful. We particularly loved the older man who worked the desk. I wish I would’ve gotten his name. He was so sweet and personable. He talked to my children when we checked in, remembered them when we checked out, and gave them hot chocolate truffles. He was such a warm welcome and fantastic staff member. I highly recommend this hotel if you are visiting the downtown area.
Stayed in April 2024
Reviewed: April 11, 2024
Randy
United States of AmericaNothing
Everything
Stayed in April 2024
Reviewed: April 11, 2024
Randy
United States of AmericaNothing
Everything
Stayed in April 2024
Reviewed: April 8, 2024
Pendergrass
United States of AmericaEverything was perfect 👌
Everything was immaculate as usual. Our favorite amenity is the black car service as we are usually coming to town to see a show at Thompson-Boling Arena. Is so relaxing to not have to fight traffic and struggle to find parking :)
Stayed in April 2024
Reviewed: April 6, 2024
Sue
United States of AmericaGreat hotel!
Stayed in April 2024
Reviewed: April 2, 2024
Nicole
United States of AmericaCoffee shop closed too early. Wish area to walk the dog was closer.
Central to everything. Clean, beautiful, dog friendly and staff were super friendly!
Stayed in April 2024
Reviewed: March 28, 2024
Plawjr
United States of AmericaBeer at the Hotel bar on the 2nd floor is not cold.
Big, spacious room. Bathroom and shower is superb. Staff attentive and helpful.
Stayed in March 2024
Reviewed: March 23, 2024
Donnita
United States of AmericaN/A
We like the rooms and the hospitality that the staff showed during our stay.
Stayed in March 2024
Reviewed: March 4, 2024
Maryann
United States of Americadid not eat breakfast, but did have some lunch and it was good, the menu was a little limited and pricey.
Stayed in February 2024
Reviewed: March 2, 2024
Nikk
United States of AmericaMy room was next to the lounge and kept me and my wife up all night with the sound of chairs moving and people talking
I loved everything about the hotel
Stayed in March 2024
Reviewed: February 25, 2024
Kimerlee
United States of AmericaI didn’t like that you couldn’t park your car on your own and that they only have valet service which is more money and that you have to park a block away if you don’t use the valet. Also there was no free breakfast you had to pay for food like a restaurant. No complimentary
Everything was nice and clean and the staff was wonderful
Stayed in February 2024
Reviewed: February 19, 2024
Takesha
United States of AmericaNa
The staff was great. Personable and professional . The room was beautiful and classy. Beds super comfy
Stayed in February 2024
Reviewed: February 13, 2024
Thomas
United KingdomWonderful hotel just a short stroll from downtown Knoxville. Very friendly and welcoming staff, beautiful views over the World's Fair park.
Stayed in February 2024
Reviewed: February 10, 2024
Amy
United States of AmericaThe room was amazing and the bathroom was gorgeous
Stayed in February 2024
Reviewed: February 5, 2024
Maranda
CanadaNice location
Stayed in February 2024
Reviewed: January 22, 2024
Crystal
United States of AmericaEverything! It’s a fabulous place!
Stayed in January 2024
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