Elevator were bit slow .

Property Management was very helpful especially Veronica and Carmen helped usout with an issue reported and fixed it with best possible solution

Stayed in May 2024

Bed very uncomfortable. My son was harassed by another guest by trying to take things from him and desk was told and we never heard from anyone. Not very professional.

The activities for the children

Stayed in March 2024

Had a time figuring out how to get to 5002 building with other hotels surrounding it.

Great location, easy to get to Disney Parks and Gatorland. There are plenty of shops in the area with good food restaurants as well. Pools were nice. The screened balcony was a plus. Units were nice, clean, and had everything you needed to enjoy your vacation.

Stayed in May 2024

Loved the pool areas. Villa was spacious and comfortable.

Stayed in April 2024

The pool area was across the street you had to walk

The pool area and bar

Stayed in February 2024

Response time to fix problems. (Smoke detector low battery chirping every minute, not changed until the next day)

Closeness of facilities

Stayed in April 2024

Location of the parking lot was a bit dark.

Super quiet! Had the stove, refrigerator for breakfast while getting ready.

Stayed in February 2024

The shower leaked, mini golf course was outdated and needs some upgrades.

The pool, hot tub, tiki bar and the bed was comfortable.

Stayed in March 2024

The golf course was being renovated during our stay. I thought that maybe since the resort was full of travelers for spring break that should have been postponed to a later date.

I liked the rate that I was able to secure for my stay. Especially during a holiday season (spring break). There was still availability for my family to find something and enjoy the time. I loved that the suite that I was given had additional space so that my family felt comfortable and no on top of each other. I also liked that I was able to pay for attractions in the play area A la Carte because last year I paid for full pass and one of my children only did the rock climbing.

Stayed in March 2024

4 pools with more than enough seating. Large room, everything you need for your stay was provided.

Stayed in March 2024

Elevator

Almost everything

Stayed in February 2024

The dryer in our room took hours to dry a load of laundry. Not a big deal but we were worried that the hoses maybe clogged so we were afraid to leave it unattended for any length of time. Really minor issue.

Very clean and well maintained the staff were lovely.

Stayed in March 2024

The pools and spa

Stayed in March 2024

had movies on in pool and was loud till after 9pm every night

Was perfect to go to Disneys with own apartment to cook and wash

Stayed in February 2024

The elevators didn't work in the building we were in. The building is older and there have not been many exterior upgrades on building 25. The tv did not have a guide, and the deck area was very nice but you could see immediately that the outside of the building (on the side facing the fire dept), had not been maintained/pressure washed in a bit. We saw a few reviews that mentioned bed bugs after we booked our stay. The first thing we did upon entering the room was to check for bed bugs and other pests. There are no bedbugs or any pesky insects here. Very, very clean!! Be aware that you will be offered a presentation to get tickets to many things. We opted out and all was well.

We loved our room in building 25, room 306. It was clean, big, open, quiet, comfortable. The kitchen was okay. Coffee pot, utensils, and plates were in the kitchen. The dishwasher and big fridge were working well. There is a walk-in closet in the main bedroom. There are BBQ grills in the common area in the parking section that many people use. Nice bathroom. Big bathtub with jets, the pressure was strong and the water was hot. Loved, loved loved the washer and dryer. Plenty of parking. This is not a new building, so we didn't expect everything to be perfect. We had just come from spending several nights at a Disney resort, so this place, to me was a good deal by comparison. The $150 damage deposit was received with no issue too. We went to the pool and tiki bar across the resort road and part of the Holiday Inn area. Go there!! It is very nice and better suited to meet small kids' and their parent's needs. Hot tubs, a pool and kiddie splash pool, and a zip line were available. How cool is that?! The tiki bartender was wonderful, friendly, attentive, and made wonderful drinks. The pools back at the resort were very nice to cool off or let kids play. It was a very stress-free and relaxing place. Everyone seemed happy and smiled a lot. Many very nice and helpful staff. Close to many restaurants and things to do!

Stayed in March 2024

Location

Stayed in March 2024

TV in master is going out. Refrigerator door wouldn’t stay shut.

Great location, great price for a condo in Orlando so close to Disney.

Stayed in March 2024

Need better cable, u all have more news than anything else Would be better if you have more choices

Quiet ness and area

Stayed in March 2024

Better view on other side of building for some afternoon sunshine ! Lack of recycling facilities but that is Florida / US in general.

Well equipped apartment with plenty of space. Included full laundry facilities and well equipped kitchen.

Stayed in March 2024

The uneven sidewalk…I fell and have bruises and scrapes

Wasn’t too crowded

Stayed in March 2024

Pictures online are outdated. We have two kids and expected to have access to the playground and arcade that were shown online however neither one existed. Playground was torn down due to future renovations and there were no arcades. They should really update this information/pictures since it was misleading. Also, the jacuzzi in our room was dirty and had hair and dirt specks in it but we didn’t plan to use it beforehand so it wasn’t too much of a bother.

It was a nice property with plenty of pools. The rooms were clean and staff were super nice. There are many stores and restaurants near by and the property offered a complimentary shuttle bus to theme parks!

Stayed in March 2024

The children locked the door in the restroom. We weren’t able to access it. We called security, and they asked us if we “need” the restroom. We looked at her like , duh , of course we need the restroom. She said she’d come back and never did. We had to use the restroom outside.

The property was amazing as always

Stayed in March 2024

The 10 am check out time is a little inconvenient, especially when you have to do certain cleaning things before leaving. Checking out is stressful enough, adding the towels, dishes, garbage to an early check out, makes it worse

Location was very convenient, staff was friendly. Loved all the things they have to do on property and their store opens early and stays open late.

Stayed in March 2024

Room was a little dated.

The different pools available- made it so they were not over crowded. Kids loved it.

Stayed in March 2024