65 West 54th street, New York, NY 10019, United States of America
#225 of 418 hotels in New York
Guests' ChoiceBased on 3758 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
9.6
Facilities
7.8
Staff
8.5
Value for money
7.8
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 22, 2024
James
United States of AmericaThe bath was rather small especially the space around the toilet.
The room was very comfortable and spacious. It was well maintained and quiet.
Stayed in May 2024
Reviewed: May 20, 2024
John
United States of AmericaIt’s a shame that room service had stopped as well as most food items beyond breakfast
We’ve stayed here often. Classy old hotel.
Stayed in May 2024
Reviewed: May 20, 2024
Oliver
BermudaThe lighting in the room could have been brighter. We found it difficult to see clearly in certain areas .
Loved the size of the room. Larger than others I've stayed in elsewhere. Also the button on cord to adjust lights in the room. The full mirrors on wall near closet area. The bed was comfortable.
Stayed in May 2024
Reviewed: May 20, 2024
Rosalyn
United States of AmericaNo complaints
We asked for a room on a high floor with a view when booking a king room. We booked this hotel the day we arrived and the hotel gave us an upgrade. It was such a wonderful surprise. The suite was great.
Stayed in May 2024
Reviewed: May 20, 2024
Antonio
BrazilBathroom
Location
Stayed in May 2024
Reviewed: May 18, 2024
John
United States of AmericaMiss room cleaning one day. Lack of towels and toilet paper. Cockroach in room day before check out. Very disappointed
Location
Stayed in May 2024
Reviewed: May 18, 2024
Dimitris
GreeceQuite Old…Needs renovation!
Location!
Stayed in May 2024
Reviewed: May 17, 2024
Julie
United KingdomI didn’t like my view of a brick wall but it’s a city hotel so I accept it.
Great location , close to Central Park for walks and got all the amenities around you.
Stayed in May 2024
Reviewed: May 16, 2024
Ranjeema
United States of AmericaThe bathrooms were a disappointment. We had issues with clogging.
Staff and location were the best.
Stayed in May 2024
Reviewed: May 15, 2024
Alexandra
AustriaThe staff was absolutely amazing! Very friendly. Don’t get that often in New York. My new go to hotel for the big Apple.
Stayed in April 2024
Reviewed: May 15, 2024
Lisa
United States of AmericaIt's an older hotel, and it shows in terms of some of the furnishings. The bathroom is small and the shower/tub didn't drain well. Seems like our (and lots of other) doors stick somewhat, so we could hear slamming doors throughout the night.
Excellent staff -- welcoming, friendly, always helpful and polite. Excellent location, so much within walking distance. Great place to stay to explore the city. The bed was comfortable, and we were on a high floor with no street noise. Felt very safe at all times.
Stayed in May 2024
Reviewed: May 14, 2024
Tessa
United KingdomStayed in Premier One Bedroom Suite City view with two double beds which was excellent value. Large living room with separate dining area, TVs in living room and bedroom, small but well equipped bathroom with bath and shower. Coffee machine with pods provided and kettle brought up on request. Lots of windows and natural light. Fridge small but functional. Excellent maid service each day. Reception staff responsive and helpful. Hotel was close to Central Park and Times Square but in a slightly quieter area.
Stayed in April 2024
Reviewed: May 13, 2024
Elizabeth
United States of AmericaThe bar does not serve food, just nuts and nibbles.
Lovely, traditional decor. Classy, comfortable bar. Friendly, competent staff. Good location across from MOMA and away from the hubbub of Times Square. Spacious room.
Stayed in May 2024
Reviewed: May 13, 2024
Helen
IrelandThe outside and the lifts ….
The property is tired - the lifts are very slow & always full.
Stayed in May 2024
Reviewed: May 10, 2024
David
United States of Americaelevators were very slow
location and early check in
Stayed in May 2024
Reviewed: May 9, 2024
Marsha
CanadaSlow elevators
Location was excellent, bed was comfortable, good breakfast but limited
Stayed in May 2024
Reviewed: May 8, 2024
Marijana
GermanyStaff is not polite ,some of them are not experienced enough
Very clean und good location
Stayed in May 2024
Reviewed: May 7, 2024
Benjamin
IsraelPosition and classic style
Stayed in April 2024
Reviewed: May 7, 2024
Antonella
AustriaThe room service was not top. Everyday some items that had to be refreshed in the room where forgotten: sometimes it was the towels, another day it was the water, etc. We had to call the room-manager a few times to fix appliences that were not working.
The Hotel is located in the heart of Manhattan, in a very safe and agreeable district. Thee Subway is very close, lots of restaurants and coffe shops, Brodway and Time Square are just in walking distance. The Hotel has the charme of the old NY hotels, and staff at the reception is very helpful. The Hotel restaurant serves excellent meals and breakfasts at a reasonable price.
Stayed in May 2024
Reviewed: May 7, 2024
Todd
United States of AmericaNothing really. Always delivers. Always a fav place for us.
Great location for us. Easy to catch a train anywhere in the city from this area. 10 minute walk to Times/Theatres. Easy access to Central Park. Good coffee within 5 minutes walk. Randolfs is classic spot. Staff are great. Our fav spot from a cost/benefit standpoint in Midtown. Classic hotel.
Stayed in February 2024
Reviewed: May 7, 2024
Gaya
United States of AmericaThe bathroom was a little small and the fan was too noisy. Cellphone reception wasn’t good.
I liked the room. It was excellent. The room size was great, roomy. I loved the seating arrangement.
Stayed in May 2024
Reviewed: May 6, 2024
Frederik
NetherlandsNot enough elevators, had to wait for 10 min
Location is perfect
Stayed in May 2024
Reviewed: May 6, 2024
Samantha
United States of AmericaNothing!
The staff were very kind and the hotel was beautiful
Stayed in March 2024
Reviewed: May 6, 2024
Bruce
United States of AmericaOne ply toilet paper
Location
Stayed in May 2024
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