Nothing

Everything the safety and the location.

Stayed in May 2024

Great location has plenty of bars and restaurants in the area. We went for a concert at the Toyota Music Center and it was walking distance to there. Great restaurants on property and a nice heated pool.

Stayed in April 2024

Our remote in the room did not work very well...it took about 15 minutes to get it to turn on Netflix, sign in, etc. We just gave up. I was a bit annoyed, because I just wanted to relax and watch TV after a long day. The blow dryer probably needs replacing in the room, it kept shutting off, however I brought my own so I just fetched that from my luggage. Overall, the complaints were small, but we did enjoy the properly working comforts of the room.

I was attending a book fest at the convention center next door, so location was perfect. My husband and I enjoyed breakfast downstairs, and were very impressed with the chorizo and egg empanadas. They were delicious!!! The price per person to eat was what I would expect.

Stayed in April 2024

Didn't find anthing to dislike too much to comment.

Buffet breakfast had great selection. Lobby bright, modern and refreshing. Room facilities meet all my requirements.

Stayed in March 2024

I find this hotel to be a little pricey but I love the location and the feel of the place. It is within walking distance of the toyota music factory, the convention center and several bars and restaurants.

Stayed in November 2023

I mean.....it's hit or miss here. I have had mostly excellent Front desk staff and stay quite often. I always know that I might have to ask for another room because the room may or may not be clean.....😂😂😂 The managers are all amazing. This last stay it looked like the floors once off the elevator going to your room had not been vacuumed in more than a week or so. I like that the hotel doesn't have a lot of cloth furniture and mostly wood features in the rooms because bedbugs are a concern and on the rise. We will probably stay here again just because the Hotel Crescent rooms are awkward and Rosewood Mansion is just too expensive to stay at every time we come down to Dallas. Overall, I would say the room layout is better than the Crescent. It seems like higher end hotel have been having issues with cleaning staff lately, but it was a pandemic and I figure it is going to take a bit for hotels to get back up to standard. Thanks for always changing out rooms when our room was clean. And thanks for the extra bottles of water!!! See you again soon. The Bennetts.

Stayed in November 2023

Nothing

Everything

Stayed in November 2023

Nothing

We were in town for the comic convention and this location was right next door

Stayed in October 2023

The mattress wasn't as soft as I have at home but I don't expect a hotel to please everyone in that aspect. It's very subjective.

I loved the cleanliness and the location to the convention center which was why I was there. Plus I was able to get my Starbucks in the morning.

Stayed in September 2023

Two of the valet guys were rather rude. They ignored me a numerous of times.

Cleanliness & the beautiful features.

Stayed in October 2023

The location was excellent, close by to restaurants.

Stayed in September 2023

Parking costs $18 per night. That should really be included with your stay.

Pretty much everything.

Stayed in September 2023

The room and the night view was the most beautiful

Stayed in August 2023

Parking lot bar code scan was a little challenging.

Facilities and staff were great.

Stayed in August 2023

No restaurants open late

Clean

Stayed in July 2023

The app for the parking was not good. So I parked at the Toyota parking garage across from the hotel.

The white tea smell and the overall cleanliness.

Stayed in July 2023

I didn’t like that they didn’t clean our room two of the days we were there. I had to call and ask for towels. We stayed 3 nights and two of the days they didn’t clean our room until the night before we left🙄

The hotel is clean and the we really enjoyed our stay

Stayed in July 2023

There’s nothing to dislike.

Clean and location!!!

Stayed in July 2023

Nothing could be changed

I was at walking distance from the toyota music factory. Feels safe when walking back from venue to hotel so the pool was beautiful outside but unfortunately closes early and rooms are clean comfortably placed and bathroom is really nice also plenty of restaurants to chose from . Also they have a Starbucks

Stayed in June 2023

there is nothing I didn’t like about the place.

everything setup for the Anime convention, plus the house keepers are awesome and the staff are amazing. the room I stay are amazing. I’m definitely booking for next year and this time it will be 4 days

Stayed in June 2023

Really nothing. Check in was complicated unfortunately but everything smoothed out!! Will be staying here again next year!!

The staff was amazing! We had a problem with the air conditioning but that was fixed instantly!

Stayed in May 2023

You have to pay extra for WiFi which I thought was inconvenient especially since I was there for work.

The hotel staff was very accommodating and friendly. Very clean and pleasant hotel.

Stayed in March 2023

I loved it.

I love the interior design and the location of the hotel.

Stayed in February 2023

clean smells great and location

Stayed in February 2023