1314 Mckinstry Street, Napa, CA 94559, United States of America
#24 of 28 hotels in Napa
Guests' ChoiceBased on 54 hotel reviews
7.7Cleanliness
8.6
Comfort
8.8
Location
8.8
Facilities
8.3
Staff
8.1
Value for money
6.8
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: August 3, 2023
Linda
United States of AmericaValet parking ONLY but it was convenient and the attendants were very helpful. Small pool area, which was crowded and noisy during peak family time.
We had a suite with bedroom and sitting room and balcony. We were traveling with two small dogs (extra charge). Very good kitchenette. East access to outside dog-walking area along the river. Morning coffee located in lobby. Evening wine-tasting provides by local wineries. Across the street from the Wine Train depot. Lots of open space and within an easy walk to a good variety of cafes and restaurants.
Stayed in July 2023
Reviewed: July 4, 2023
Paul
United States of AmericaLiked it.
Mainly location.
Stayed in July 2023
Reviewed: June 14, 2023
Deighton
United KingdomPool area was disappointing as we booked to enjoy the sunshine, no service at the pool and beds uncomfy
Stayed in June 2023
Reviewed: August 3, 2022
Kulbacki
United States of Americawish I was on the top floor due to noice level of the family above us
the location is great
Stayed in July 2022
Reviewed: July 13, 2022
Christian
Finlandgood location, nice bed, rooms need some upgrading. the service was slow and unattentive. asked to make up extra bed in room, this did not happen until called reception again at bedtime - 5h after initial request. service at breakfast unattentive and not what you expect. service was a real dissappointment and not what you expect from this kind of hotel and pricepoint!
Nice hotel close to Napa centre
Stayed in July 2022
Reviewed: May 24, 2022
Thomas
CanadaPool could be a little warmer and the front desk staff could be better informed/helpful. (At least know the restaurant hours!) The pillows are awful!!!
Room size is great. The area is lovely and the Weston is well located. La Toque Restaurant is excellent.
Stayed in May 2022
Reviewed: April 25, 2022
Katherine
United States of AmericaShower caps and other amenities missing from room. Shower head above you so with no shower cap hair was soaked. No grab bars from n shower per state law. Unbelievable for the price.
Breakfast was promised but never delivered. Take out only and the line was a mile long. We left.
Stayed in April 2022
Reviewed: February 17, 2022
James
United States of AmericaHowever, I was expecting more for the amount we paid. We had a balcony, but it was useless as it was looking directly into the back of another building and there was no view. We put that we were celebrating our anniversary, and there were no nice special touches or notes that we sometimes get at a more personalized place. There wasn't really a wine bar, but there was a wine opener and wine glasses which came in handy. The restaurant wasn't really that good, we ordered two dishes and they were pretty terrible, and expensive to boot. My wife and I jokingly said we paid extra so that there would be no kids around because there didn't seem to be an "extra" factor for the price. We would return on discount days, no way we would go back at the rate we paid.
Overall the room was nice, we paid extra to get the king suite. The shower was nice, but the tub was just a regular tub. The hotel patio area with the pool and hot tub were nice, and the fireplace area was nice, but there were not enough seating areas around it. Walking distance to the expo and downtown Napa is great.
Stayed in February 2022
Reviewed: February 7, 2022
Mary
Irelandvery good location just a short distance from the oxbow market and the centre. Nice bar with lovely bar staff. booked at short notice and room was off an external corridor and rather dark. fabulous bathroom and very comfortable room made up for this. Parking provided in an underground garage which was very convenient.
Stayed in January 2022
Reviewed: July 17, 2021
Stefanie
United States of AmericaRooms, Bed, Robes, morning coffee, pool area is nice.
The staff are very welcoming and helpful! The room is big and comfortable; best bed sheets and mattress and the robes are awesome! It was a little strange that our room was not cleaned every day but that is not necessary. We just we’re not expecting it to not be done daily.
Stayed in July 2021
Reviewed: July 13, 2021
Kevin
United States of AmericaLiked everything
The location was perfect for what we wanted to do
Stayed in July 2021
Reviewed: April 27, 2024
Brandy
United States of AmericaThe reviews don’t give justice for the service and amenities offered at this hotel. The customer was phenomenal and consistent, it was clean, friendly and attentive.
Stayed in April 2024
Reviewed: August 18, 2023
Lisa
CanadaLoved it all
Amenities-pool area and gym were lovely
Stayed in August 2023
Reviewed: April 20, 2023
Kristine
United States of AmericaThe whole reason we stayed there over some nicer places was the pool and hot tub. However they were not available to use.
The location was great and the hotel itself was nice.
Stayed in April 2023
Reviewed: April 9, 2023
Amy
United States of Americabeautiful and clean
Stayed in April 2023
Reviewed: April 4, 2023
Sueann
United States of AmericaHotel needs to staff up
Understaffed at bar and had to locate a valet to get our car. No service for coffee in the morning. Bar service night before was a nightmare. 5 people standing around, slow service, drinks ad to be redone and presented us a bill before we even had or drinks...really!!!!
Stayed in March 2023
Reviewed: March 2, 2023
Melody
United States of American/a
Great hot tub and pool. Great workout room. Loved the beautiful lobby and bar area. Beautiful rooms and nice bathrooms. Very happy with our experience.
Stayed in February 2023
Reviewed: August 12, 2022
Andranick
AustraliaHotel and facilities were not worth the price
location was great
Stayed in August 2022
Reviewed: July 14, 2022
Donald
United States of AmericaGood
Stayed in July 2022
Reviewed: May 22, 2022
Stephen
United States of AmericaFor the money I spent for this week and room it just wasn’t worth it. There were so many things. I had to go to another building for ice. Crazy. On Saturday they didn’t have enough coffee cups. Why no microwave in rooms? On Friday night the total room charge was 699 and the woman cleaning my room had to show me where to get ice in other buildings. For the price of room just not enough staff or customer service.
For the money I spent for this week in room it just wasn’t worth it.
Stayed in May 2022
Reviewed: May 2, 2022
Donnell
United States of Americanoise at night from the parties in the pool and spa… we could hear until 1 AM on the 3rd floor. bedroom was warm due to poor air conditioning circulation so we needed to have window open …. noisy
location
Stayed in May 2022
Reviewed: February 22, 2022
Edward
United States of AmericaThis property is listed by Bonvoy as a category 7 hotel but as much as we stay in Marriott Bonvoy properties, this property is more appropriately a category 5 or 6. While clean and with helpful staff, the property was not nearly worth the $650 nightly rate we had to pay (and we did book well in advance). And for that room rate we were placed in a room facing the parking lot. Unlikely that we will choose this property in the future based on value to cost.
The staff was helpful and attentive. Room and common areas were clean. Very helpful that morning coffee was available in the lobby.
Stayed in February 2022
Reviewed: January 7, 2022
Michael
United States of AmericaWalls, noisy occupants.
Didn't have breakfast.
Stayed in January 2022
Reviewed: December 13, 2021
Jun
United States of America-Some lights don't work in the room, appears to be quite dark -When raining during night, there's spot on the roof was pouring quite lot of water which makes very large sound just outside my window on the 2nd floor, can't sleep whole night ! -Too expensive for its facilities
Fine location, Nice stuff
Stayed in December 2021
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