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  5. Reviews of The Westin Verasa Napa

Reviews of The Westin Verasa Napa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1314 Mckinstry Street, Napa, CA 94559, United States of America

#24 of 28 hotels in Napa

Guests' Choice

Review Score

Based on 54 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.8

  • Location

    8.8

  • Facilities

    8.3

  • Staff

    8.1

  • Value for money

    6.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 3, 2023

    9.0
    A Lovely Resort on the East Side of Napa town
    • With a pet
    • Leisure trip
    • Family with young children
    • Suite, 1 King, Sofa bed
    • Stayed 3 nights

    Valet parking ONLY but it was convenient and the attendants were very helpful. Small pool area, which was crowded and noisy during peak family time.

    We had a suite with bedroom and sitting room and balcony. We were traveling with two small dogs (extra charge). Very good kitchenette. East access to outside dog-walking area along the river. Morning coffee located in lobby. Evening wine-tasting provides by local wineries. Across the street from the Wine Train depot. Lots of open space and within an easy walk to a good variety of cafes and restaurants.

    Stayed in July 2023

  • Reviewed: July 4, 2023

    9.0
    Very nice.
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    Liked it.

    Mainly location.

    Stayed in July 2023

  • Reviewed: June 14, 2023

    8.0
    Good but expensive for 4star and medium pool area.
    • Business trip
    • Couple
    • Guest Room, 1 King
    • Stayed 3 nights

    Pool area was disappointing as we booked to enjoy the sunshine, no service at the pool and beds uncomfy

    Stayed in June 2023

  • Reviewed: August 3, 2022

    8.0
    great location. request top floor
    • Leisure trip
    • Family with young children
    • Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    wish I was on the top floor due to noice level of the family above us

    the location is great

    Stayed in July 2022

  • Reviewed: July 13, 2022

    7.0
    Good
    • Leisure trip
    • Group
    • 1 Bedroom Larger Suite, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    good location, nice bed, rooms need some upgrading. the service was slow and unattentive. asked to make up extra bed in room, this did not happen until called reception again at bedtime - 5h after initial request. service at breakfast unattentive and not what you expect. service was a real dissappointment and not what you expect from this kind of hotel and pricepoint!

    Nice hotel close to Napa centre

    Stayed in July 2022

  • Reviewed: May 24, 2022

    7.0
    ok overall.
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed
    • Stayed 5 nights
    • Submitted from a mobile device

    Pool could be a little warmer and the front desk staff could be better informed/helpful. (At least know the restaurant hours!) The pillows are awful!!!

    Room size is great. The area is lovely and the Weston is well located. La Toque Restaurant is excellent.

    Stayed in May 2022

  • Reviewed: April 25, 2022

    7.0
    We had a friendly welcome with the lack of amenities and breakfast really made the hotel look bad.
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    Shower caps and other amenities missing from room. Shower head above you so with no shower cap hair was soaked. No grab bars from n shower per state law. Unbelievable for the price.

    Breakfast was promised but never delivered. Take out only and the line was a mile long. We left.

    Stayed in April 2022

  • Reviewed: February 17, 2022

    8.0
    Beautiful hotel with a lot of ammenties, but not extra wow factor for the price you are paying.
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed
    • Stayed 2 nights

    However, I was expecting more for the amount we paid. We had a balcony, but it was useless as it was looking directly into the back of another building and there was no view. We put that we were celebrating our anniversary, and there were no nice special touches or notes that we sometimes get at a more personalized place. There wasn't really a wine bar, but there was a wine opener and wine glasses which came in handy. The restaurant wasn't really that good, we ordered two dishes and they were pretty terrible, and expensive to boot. My wife and I jokingly said we paid extra so that there would be no kids around because there didn't seem to be an "extra" factor for the price. We would return on discount days, no way we would go back at the rate we paid.

    Overall the room was nice, we paid extra to get the king suite. The shower was nice, but the tub was just a regular tub. The hotel patio area with the pool and hot tub were nice, and the fireplace area was nice, but there were not enough seating areas around it. Walking distance to the expo and downtown Napa is great.

    Stayed in February 2022

  • Reviewed: February 7, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    very good location just a short distance from the oxbow market and the centre. Nice bar with lovely bar staff. booked at short notice and room was off an external corridor and rather dark. fabulous bathroom and very comfortable room made up for this. Parking provided in an underground garage which was very convenient.

    Stayed in January 2022

  • Reviewed: July 17, 2021

    9.0
    Staying in Napa was easy with The Westin
    • Leisure trip
    • Couple
    • Larger Guest room, 1 King
    • Stayed 7 nights
    • Submitted from a mobile device

    Rooms, Bed, Robes, morning coffee, pool area is nice.

    The staff are very welcoming and helpful! The room is big and comfortable; best bed sheets and mattress and the robes are awesome! It was a little strange that our room was not cleaned every day but that is not necessary. We just we’re not expecting it to not be done daily.

    Stayed in July 2021

  • Reviewed: July 13, 2021

    9.0
    Had a wonderful time... Coming back soon
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed
    • Stayed 1 night

    Liked everything

    The location was perfect for what we wanted to do

    Stayed in July 2021

  • Reviewed: April 27, 2024

    10
    Better than expected!
    • Leisure trip
    • Family with young children
    • 1 Bedroom Larger Suite, 1 King, Sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The reviews don’t give justice for the service and amenities offered at this hotel. The customer was phenomenal and consistent, it was clean, friendly and attentive.

    Stayed in April 2024

  • Reviewed: August 18, 2023

    10
    Accommodating staff, love the Westin signature scent, valet parking unexpectedly charged my EV!
    • Leisure trip
    • Family with young children
    • Suite, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    Loved it all

    Amenities-pool area and gym were lovely

    Stayed in August 2023

  • Reviewed: April 20, 2023

    5.0
    Disapointed there was no mention of the unusable areas of the hotel before booking.
    • Leisure trip
    • Couple
    • Larger Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    The whole reason we stayed there over some nicer places was the pool and hot tub. However they were not available to use.

    The location was great and the hotel itself was nice.

    Stayed in April 2023

  • Reviewed: April 9, 2023

    10
    excellent from start to finish
    • Leisure trip
    • Family with young children
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    beautiful and clean

    Stayed in April 2023

  • Reviewed: April 4, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Larger Guest room, 1 King
    • Stayed 1 night

    Hotel needs to staff up

    Understaffed at bar and had to locate a valet to get our car. No service for coffee in the morning. Bar service night before was a nightmare. 5 people standing around, slow service, drinks ad to be redone and presented us a bill before we even had or drinks...really!!!!

    Stayed in March 2023

  • Reviewed: March 2, 2023

    10
    Celebrated my husband's birthday and enjoyed our stay at the Westin Verasa Napa - it was perfect.
    • Leisure trip
    • Couple
    • Larger Guest room, 1 King
    • Stayed 2 nights

    n/a

    Great hot tub and pool. Great workout room. Loved the beautiful lobby and bar area. Beautiful rooms and nice bathrooms. Very happy with our experience.

    Stayed in February 2023

  • Reviewed: August 12, 2022

    6.0
    overall it was simply okay.
    • Travelers with friends
    • Larger Guest room, 1 King
    • Stayed 5 nights
    • Submitted from a mobile device

    Hotel and facilities were not worth the price

    location was great

    Stayed in August 2022

  • Reviewed: July 14, 2022

    10
    Exceptional
    • Business trip
    • Family with young children
    • Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Sofa bed
    • Stayed 6 nights
    • Submitted from a mobile device

    Good

    Stayed in July 2022

  • Reviewed: May 22, 2022

    6.0
    Disappointment
    • Leisure trip
    • Group
    • Guest Room, 1 King
    • Stayed 4 nights
    • Submitted from a mobile device

    For the money I spent for this week and room it just wasn’t worth it. There were so many things. I had to go to another building for ice. Crazy. On Saturday they didn’t have enough coffee cups. Why no microwave in rooms? On Friday night the total room charge was 699 and the woman cleaning my room had to show me where to get ice in other buildings. For the price of room just not enough staff or customer service.

    For the money I spent for this week in room it just wasn’t worth it.

    Stayed in May 2022

  • Reviewed: May 2, 2022

    10
    Good place overall
    • Business trip
    • Couple
    • Suite, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    noise at night from the parties in the pool and spa… we could hear until 1 AM on the 3rd floor. bedroom was warm due to poor air conditioning circulation so we needed to have window open …. noisy

    location

    Stayed in May 2022

  • Reviewed: February 22, 2022

    5.0
    This property is listed by Bonvoy as a category 7 hotel but as much as we stay in Marriott Bonvoy properties, this prope
    • Leisure trip
    • Couple
    • Larger Guest room, 1 King
    • Stayed 2 nights
    • Submitted from a mobile device

    This property is listed by Bonvoy as a category 7 hotel but as much as we stay in Marriott Bonvoy properties, this property is more appropriately a category 5 or 6. While clean and with helpful staff, the property was not nearly worth the $650 nightly rate we had to pay (and we did book well in advance). And for that room rate we were placed in a room facing the parking lot. Unlikely that we will choose this property in the future based on value to cost.

    The staff was helpful and attentive. Room and common areas were clean. Very helpful that morning coffee was available in the lobby.

    Stayed in February 2022

  • Reviewed: January 7, 2022

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    Walls, noisy occupants.

    Didn't have breakfast.

    Stayed in January 2022

  • Reviewed: December 13, 2021

    4.0
    Rather disappointing
    • Leisure trip
    • Couple
    • Larger Guest room, 1 King
    • Stayed 1 night

    -Some lights don't work in the room, appears to be quite dark -When raining during night, there's spot on the roof was pouring quite lot of water which makes very large sound just outside my window on the 2nd floor, can't sleep whole night ! -Too expensive for its facilities

    Fine location, Nice stuff

    Stayed in December 2021

Showing 1 - 25

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