20 East Main Street, Mystic, CT 06355, United States of America
#2 of 17 hotels in Mystic
Guests' ChoiceBased on 416 hotel reviews
9.1Cleanliness
9.5
Comfort
9.4
Location
9.8
Facilities
9.2
Staff
9.5
Value for money
8.2
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 25, 2024
Shana
United States of AmericaHotel staff was a little miffed about calling them direct to book a room and not using booking. Com to book the room
Bed was very comfortable. Room was quiet. Bathroom was bright. Location was right in the middle of shops and restaurants
Stayed in May 2024
Reviewed: May 4, 2024
Raymond
CanadaLocation
Stayed in May 2024
Reviewed: April 29, 2024
Tish
United States of AmericaLocation. Cleanliness. Friendly staff. Cute safe town. Nice atmosphere.. and of course rocking chairs!
Stayed in April 2024
Reviewed: April 26, 2024
Danielle
United States of AmericaWe were on the 1st floor of the Noank house and there was a great deal of noise from guests above us walking around. Shower also a little small.
Front desk staff was incredibly friendly and helpful with local suggestions. My daughter enjoyed the afternoon cookies very much.
Stayed in April 2024
Reviewed: March 29, 2024
Wyatt
United States of AmericaExcellent location. Great staff . Bar was very nice and a good crowd of people . Rooms were very nostalgic with some great touches .
Stayed in March 2024
Reviewed: March 25, 2024
William
United States of AmericaStaff was excellent Location was great Location had character
Stayed in March 2024
Reviewed: March 24, 2024
Dunn
United States of AmericaClean and beautiful
Stayed in March 2024
Reviewed: March 21, 2024
Edward
United States of AmericaIt was noisy in the morning from construction next door.
Perfect downtown location
Stayed in March 2024
Reviewed: February 19, 2024
Kelly
United States of AmericaThe roku TV was a little slow, one of the outlets didn’t work, and more towels would have been great. But none of that impacted the trip I still loved it.
The staff were amazing, attentive, and hospitable. The room was clean and super cute/quaint with all the modern amenities you would need. It was walkable to everything we needed and they even gave us champagne for our anniversary!
Stayed in February 2024
Reviewed: January 31, 2024
Cristen
United States of AmericaShower stall tight
Great value for the price
Stayed in January 2024
Reviewed: December 30, 2023
David
United States of AmericaThe parking lot is small so parking can be a challenge at peak times. However the staff was helpful in finding spots for us so it wasn’t too much of a problem.
The staff was very attentive and helpful. The on-site restaurant was top notch with delicious food. The location is perfect for walking around Mystic.
Stayed in December 2023
Reviewed: December 27, 2023
M
United States of AmericaStaff was incredibly welcoming and helpful
Stayed in December 2023
Reviewed: December 9, 2023
Barbara
United States of AmericaThe shower stall was extremely small.
Rooms were very clean and the beds were comfortable.
Stayed in December 2023
Reviewed: December 8, 2023
Pamela
United States of AmericaAfter booking on your site and being asked if we had any special requests, I tried to type in that we would be celebrating my birthday, but only received info. on joining some kind of hotel club. Also, upon arrival, I mentioned to the receptionist with whom we checked in that it was my birthday. Upon leaving, the same receptionist, after my expressing what a nice birthday I had had there, remonstrated with me that I should have told them ahead of time that it was my birthday (I tried, and my husband did) Neither desk attendant was overly welcoming or friendly.
My husband called ahead to say that we were celebrating my birthday, and the hotel had a card wishing me a happy birthday, along with a small bottle of prosecco, on our desktop waiting for us in our room, which we were admitted into a little bit earlier than check-in time, with an upgrade. Also, we arrived too early to check in, but enjoyed complimentary coffee and cookies by the fire in the lobby while waiting. We very much enjoyed my our dinner at the hotel's restaurant, and the waiter put a candle in my dessert for my birthday. Also, the location was very convenient for walking.
Stayed in December 2023
Reviewed: November 7, 2023
Cristina
United States of AmericaI didn't like that the room our room smelled like weed upon arrival and even the next day. I am for people's rights to use this if they want I just don't want to smell it at ALL and especially for what we paid per night. I was expecting a 10 and that made it about an 8.5
I love the hotel. I would stay again.
Stayed in October 2023
Reviewed: November 6, 2023
Rachel
United States of AmericaWe stopped for one day in Mystic, on our way to another destination. The Whaler's Inn was close to shops and restaurants by foot. For an overnight stay, the room was convenient for our needs and very clean.
Stayed in October 2023
Reviewed: October 23, 2023
Melissa
United States of AmericaThe parking can sometimes be a problem. However, the staff is always available to help navigate the issue. The price point is not a value. However, I was pleased to pay the listed price for such a wonderful stay.
The staff was extremely friendly, helpful and always available. I love the coffee station and the delicious free cookies. The rooms are always in excellent condition with comforting decor and very clean. The hotel restaurant is amazing! Staff was lovely and food was delicious! The location can’t be beat. You are in the heart of downtown Mystic.
Stayed in October 2023
Reviewed: October 22, 2023
Abigail
United KingdomNo lift is an issue when you are travelling with a lot of luggage as we were (but this was very clear on all of the literature)
Location was the key. Clean and nicely refurbished. Additional facilities in the lobby were great.
Stayed in October 2023
Reviewed: September 26, 2023
Colleen
United States of AmericaSuper helpful staff and an amazing restaurant onsite!
Stayed in August 2023
Reviewed: September 25, 2023
Stewart
United States of AmericaLocation
Stayed in September 2023
Reviewed: September 25, 2023
Diana
United States of AmericaParking was difficult at certain times. Walls are thin.
Location and the staff.
Stayed in September 2023
Reviewed: September 12, 2023
Eve
United States of AmericaCan’t think of any negatives.
Location, clean, welcoming and a very good attached restaurant.
Stayed in September 2023
Reviewed: September 12, 2023
Steven
United States of AmericaPricey
Location was perfect and available parking which is a big plus in downtown Mystic. Restaurant was very good. Staff was kind and helpful. so close to everything,
Stayed in September 2023
Reviewed: September 2, 2023
Jeanne
United States of AmericaBest staff anywhere: friendly and accommodating Very clean rooms. Location is perfect Parking included
Stayed in August 2023
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