Rooms are on the small side, no mini fridge in the room or a dresser so you will be picking things out of your suitcase during your stay

Staff is wonderful, friendly and attentive. Rooms are nice and clean. Gym is adequate, pool area is really nice. Housekeeping is very helpful as is the valet guys. Location is perfect if you have an even at the university of Miami, it is less than a 10 minute walk away

Stayed in May 2024

I did not like the room size, the original room I had received did not feel as big as advertised.

I enjoyed the second room I received and staff was excellent.

Stayed in April 2024

Beautiful property, wonderful staff! Location perfect, and lots of nice extras!!

Stayed in May 2024

Price

Location

Stayed in May 2024

Only con was that there was a bit of noise in our room that seemed to be coming from the roof or upper level. But it did not keep us awake or disturb us.

Great proximity to UMiami! Very chic hotel with attentive staff. We were very comfortable here.

Stayed in March 2024

Room lacked proper lighting and no drawers. Very plain room

Location

Stayed in March 2024

Food not as tasty as expected

Location

Stayed in March 2024

Location is fine if you need to be near University of Miami, if not, not an ideal location. Housekeeping was very late for me which happened to be problematic for my schedule.

Well appointed clean room. Staff was helpful Accommodated my need to change my plan.

Stayed in March 2024

The room had only two lights on each bedside table; also a small light on desk. Room was way too dark! There was a tiny window but with a broken shade.

Breakfast through Room Service was tasty but kind of soggy. Asked for a pot of coffee - got two 3/4 cups. Room was very large - nice!

Stayed in March 2024

Completely overpriced. Rooms very dark, beds are uncomfortable. Woke up with big back pain. Horrible pillows

Location was great! Very close to school

Stayed in February 2024

The room 'key' didn't work for the parking garage, meaning that 6 cars stacked up behind us till someone at the other end of the intercom opened the gate for us.

Thesis was close to the Fairchild Tropical Gardens

Stayed in February 2024

The valet parking was excellent

Stayed in February 2024

Super clean and in perfect shape.

Stayed in January 2024

Pool is too small, location is remote - nothing is around, during my stay the hotel was full of strange loud crowds - at times I felt like I was staying in a dorm and not in 4* hotel

River view at sunset was pretty spectacular

Stayed in December 2023

Only complaint / suggestion is to heat the pool more - it was not cold outside but with a breeze and a chilly pool it was too cold to swim.

Staff were exceptional. Restaurants were spectacular. The space and rooms were beautiful. Right near Jaycees which is an awesome park. Fantastic location. Easy parking.

Stayed in December 2023

The loacation is fantastic, walking distance to CVS and just University of Miami is just across the street.

Stayed in January 2024

need more lamp and light , too dark

Stayed in December 2023

The worst door locks that are so loud you hear every door on your floor in that closes all night long. Full of rowdy UM students that yell in the halls like it was a dorm .

Location

Stayed in January 2024

Friendly staff, nice rooms and a good vibe

Stayed in November 2023

The room I was given was next to the sanitizing room so my room didn’t smell good and the hall wall near me didn’t either. I added a day to my stay and someone came to the room and asked why we were still there and not checked out. I was disappointed on the miss communication and me having to explain extra day was paid for. When I paid for the day two days in advance.

The location was great.

Stayed in November 2023

We had to move rooms after the first night due to noise from the elevators. On the forth night we had very loud neighbors who were slamming doors for a long time. In addition our bathroom shower in the 2nd room 1029 seems to have a issue with water leaking out of the shower. Someone might want to check that!

Stayed in December 2023

They need to pay a bit more attention to the number of people in the room so we can get the appropriate amount of towels. Stocking of paper towel and shampoo/conditioner had to be requested. The valet parking prices is insane for a night.

The property was clean. Close to all things in coral gables and even south Miami.

Stayed in December 2023

Upon check-in we were charged a 400 USD security deposit that is not listed on Booking.com nor on the confirmation e-mail. I informed the front desk and showed them accordingly, but they still charged that amount. Some of the staff from the restaurants were not very friendly. The $25 food and beverage credit that you are given is not $25 USD but $20, it can not be used towards any of the snacks sold by the reception you can only use it at the restaurants so if you get to the hotel and they are closed you lose it.

We loved the location and the facilities at the hotel. The hotel is very beautiful. The room was very nice as well.

Stayed in November 2023

elevators were not in sync both sides had to be called

food location and staff were great

Stayed in December 2023