Value - expensive for what it is

Hotel ambience and its location

Stayed in April 2024

Lovely pool with a view. Great cocktails

Stayed in April 2024

We had a suite to celebrate my husbands 60th birthday whilst we were there. I notified them in advance that day 3 of our 5 day stay was his birthday. At no point was this acknowledged. Not a even a "Happy Birthday" from staff ( they must have seen the cards and presents in the room), no matter a card . In fact the reception staff never even looked at us as we came and went, they were more interested in their computer screens or phones. The room was a good size but grubby. I had white socks on and the bottoms were black from the floors - which were vacuumed by never washed ( or wiped ) in the 5 days we were there. Also although the bathroom looked clean at first glance, when you closed the door you could see that the cleaners never cleaned behind the door - and the dust was thick on the base boards etc. The hotel was OK, not horrible, but there was no "soul" or personality in it. There are hundreds of other hotels in South Beach - I will try a different one next time

The hotel was in a great location - just one road back from the main strip, and easy to use public transport or the "hop on - hop off bus ride " which starts from nearby - which means you get on, later on the ride lots of people couldnt get on as the buses were full. There are great restaurants nearby, and you feel part of the whole south beach vibe.

Stayed in February 2024

Some of the other staff were a little grumpy to say the least. Some might be bothered by the slow elevator which was out of action at least twice in our stay although we were happy to use the stairs.

Wonderful hotel just off the beach, with a large and cool reception. and fresh cold water available which is welcome on returning to the hotel in the temperatures. Rooms are large although the bed was strangely quite small, and room was quiet. Pool is small but a great ambience with a bar and quiet music, super service and you can see the sea from the pool. I used the gym which was also cool and adequate for a quick workout. Great service from David, Domingo and Sandra, Good breakfast in the lovely garden area. We also used the free access to the Wynwood Walls gallery in Miami proper. It all felt very safe in the area which is a plus.

Stayed in April 2024

Elevator was down requiring us to carry our own bags up narrow stairs.

Beautiful hotel and Location in the art deco area The pool was wonderful. Staff were very pleasant

Stayed in April 2024

The dining facilities and lack of ambiance in the longe/bar. Very poor valet service

The roof top pool was really good.

Stayed in March 2024

Location and fab view from balcony

Stayed in April 2024

All its ok

Top

Stayed in April 2024

Bathroom could have been cleaned a lot better. Room faced the alley (but having said that - meant it was quiet at night too)!

Great stay in one of the family rooms at the Hotel (we were in the second bit facing the beach but first is the next building over so close by). Very spacious two room set up with three beds and with bathroom - really recommended. Well equipped with bar fridge, safe, decent furnishings and quiet despite being right on the main beach and centre of the lively South Beach vibes. Pool great and staff at hotel helpful particularly concierge who was warm and friendly. News Cafe downstairs was great food albeit pricey (as you would expect right on the beach). Perfect for South Beach experience with family.

Stayed in March 2024

We requested valet parking and it was very difficult to find where to 'drop' the car - we had to phone the hotel twice from outside to find what to do.

Great location, friendly staff, good breakfast.

Stayed in March 2024

Facilities of the hotel, upgraded room and location were all great. It was busy with visitors in the general area due to Spring break vacation for many.

Initial room had issues with maintenance but the hotel Manager, Robin kindly sorted the problem and upgraded us to an excellent room without any problem

Stayed in March 2024

Like all the art Deco hotels they can be a little noisy, but was okay in the night

Nice Art Deco vibes, nice the hotel has public areas that aren’t taken over by being a restaurant, like so many

Stayed in February 2024

Elevator was slow and took you for a ride to some random floors on the way up/down (take the stairs if you are able, there are some cool old photos in the stairway). Rooms were sufficient but on the smaller size, however they did have good storage options built in.

The location was excellent and being just one street off of ocean drive on Collins ave the hotel was much quieter at night than other hotels I have stayed in the area. The hotel is a little older, but has been thought fully updated. It is close to many shops, restaurants, beach etc. Staff was pleasant and accommodating and provided some recommendations for food in the area. Beach chairs and towels included was a really nice bonus. Pool area was nice but we spent most of our time on the beach. Good value for price!

Stayed in February 2024

Never replenished toiletries and restaurant lacked atmosphere and breakfast staff very miserable

Friendly & helpful

Stayed in February 2024

Our room was beautiful but located a short walk away from the main hotel reception. Coming and going from our room we had the walk through the outdoor area of a busy cafe. Staff were lovely but check in was extremely slow

Stayed in February 2024

Too many people took the pool chairs all day so no place to enjoy swimming and lounging.

Amazing location and staff!

Stayed in February 2024

The location and the amazing staff.

Stayed in February 2024

Staff greatvas was location. Roof top pool fab

Stayed in December 2023

Perfect location, you could walk anywhere! Rooftop pool was delightful, and the cafe downstairs on Ocean Drive did great breakfast.

Stayed in February 2024

I was moved to the ocean drive building which was ok but nobody there to assist in ice in the building Had to walk to the other building

Stayed in January 2024

Staying in other building,no view

Art deco

Stayed in January 2024

As with most things in Miami, drinks at the pool bar were overpriced.

Great pool, comfortable bedding, awesome staff.

Stayed in October 2023

Consider this is a lively neighborhood and can be noisy for some. Staying on the Collins Av side is quieter.

Great little hotel! We stayed in a suite which was sizable and had modern appliances. The roof top pool area was awesome! Everything is on our doorstep! The complimentary fruit basket was an unexpected treat. Couldn't fault anything!

Stayed in December 2023

Very small bathroom . Windows not clean. Rubbish bins not emptied when room was cleaned. Tea and coffee not replenished

The location was good

Stayed in December 2023