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  5. Reviews of The Tuxon Hotel, Tucson, a Member of Design Hotels

Reviews of The Tuxon Hotel, Tucson, a Member of Design Hotels This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

960 South Freeway, Tucson, 85745, United States of America

#29 of 106 hotels in Tucson

Guests' Choice

Review Score

Based on 310 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    8.0

  • Facilities

    8.9

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    9.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 27, 2024

    10
    For the short time we were there it was lovely and we would stay again. Kids really loved the pool!
    • Leisure trip
    • Family with young children
    • Double, Guest room, 2 Double
    • Stayed 1 night
    • Submitted from a mobile device

    The floors of the room were very dirty (wiped up water from getting out of the shower and the towel was black. The air conditioner is very loud turning off and on which did keep us up at night.

    Location, Style of rooms and property, great food and drinks. Loved the pool as well.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Mountain View, Guest room, 1 King, Mountain view
    • Stayed 1 night
    • Submitted from a mobile device

    Very comfortable room, had everything we needed. Pool was very relaxing after a hot day.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    7.0
    Elegant Design Sketchy Location Rude Clerk
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I arrived at night and the girl that checked me in did not write the room number on my card holder envelope so I drove around the property in the dark looking for a room that was actually the WiFi code, when I couldn’t find that number I looked closer and realized that she hadn’t written the room number on the card so I went back and asked her for it she was dismissive and rude. When I finally found my room It felt kind of weird, there was a guy walking around seemed like he was drunk and tried to engage with me as I was pulling up to the door so I waited til he walked away to open the door to take out my luggage. Finally in the room I locked myself in and felt better because it was a decent environment.

    The Design was amazing, I liked that it was an enclosed compound. I liked that I could park in front of my room to unload my luggage.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    7.0
    Good
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms are not being cleaned thoroughly. Hair and dirt found in the bathroom. I spilt some water on the floor near the bed and when I wiped it up, the papertowel was BLACK. Filthy floors, which clearly do not get mopped with water and cleaner. They need to steam mop the vinyl floors between each guest and do a deep clean. Also, the attendant checking us in was decked out in a mask and laytex gloves, it was very alarming - “Should I be worried about something?” You’re in the hospitality business, if you’re afraid of people, then find a remote job. Not a welcoming or inviting sight to see. The fellow was also very informal, saying “hey man” - this is an insulting way to speak to a guest. The Staff need a refresh on customer service and hospitality.

    Newer property, gated parking. Breakfast on site.

    Stayed in March 2024

  • Reviewed: April 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night

    booked two rooms through booking.com but the hotel treated it as two separate invoices/reservations which was annoying during check in.

    A little expensive given amenities and location. The gated parking did boost confidence in staying there.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Awesome value for the price. Excellent accommodations and love the bar and poolside seating outside of room💓💓💓

    Stayed in March 2024

  • Reviewed: April 2, 2024

    9.0
    Room/bed were comfortable and the property really is very nice. I would still stay there again but probably bring le
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I was not particularly happy there was no elevator. It’s a pretty decent flight of stairs and if you have any issues at all pain wise it’s pretty difficult to get a suitcase up. No one asked if you need assistance. No one even asked to show you which building it is and there are multiples and they did not appear to be numbered on the building outside. Also right next to the highway which I guess is my fault for not paying attention to the location. Water pressure in the shower could’ve been better.

    I loved the property was gated. Pool area was very nice. Rooms were designed beautifully. Property in general was gorgeous.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    8.0
    Lovely off the beaten path motel with great pool
    • Leisure trip
    • Family with young children
    • King Pool View, Guest room, 1 King, Poolside view.
    • Stayed 2 nights
    • Submitted from a mobile device

    Water pressure in showers was non-existent. Both rooms were rented had a trickle for water in the shower. Not exaggerating at all. Hiccups in the kitchen we waited for our food for an indecent amount of time but staff was apologetic and kind of.

    Decor, pool, ambiance

    Stayed in March 2024

  • Reviewed: March 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No room service

    The poolside bar, the cool ambiance of the entire place, the bed was to die for. Just very impressed.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    7.0
    Good
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Small rooms, no closet. The bed was very high. Thin door- can hear the people passing on the hallway. The receptionist could have been more patient.

    The rooms are nicely designed. High quality toiletries that come in eco friendly - large containers. Plenty of parking spots. Decent Internet connection.

    Stayed in March 2024

  • Reviewed: February 25, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Still motel doors

    Easy access

    Stayed in February 2024

  • Reviewed: February 20, 2024

    9.0
    Although the building is old, but they have a totally NEW lobby and cafeteria.
    • Leisure trip
    • Family with young children
    • Double, Guest room, 2 Double
    • Stayed 1 night

    The Breakfast is good. The location is near by I-10 High way, it's convenience.

    Stayed in February 2024

  • Reviewed: February 6, 2024

    8.0
    Would come back again!
    • Business trip
    • Group
    • King Mountain View, Guest room, 1 King, Mountain view
    • Stayed 7 nights
    • Submitted from a mobile device

    One side of the building is very close to the highway and on the other there is the hotel parking, i was on the parking side and at night I could hear all the cars coming in.

    Nice renewed structure, rooms are comfortable and clean. They have live music in the evening, and my room had view on the hill! Staff is nice, but must give special credit to the guy that works at the bar/restaurant during the week, he was extra helpful and professional.

    Stayed in February 2024

  • Reviewed: January 30, 2024

    8.0
    Friendly staff, clean room & very comfortable bed
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was very clean & the bed was very comfortable

    Stayed in January 2024

  • Reviewed: January 25, 2024

    10
    This is definitely my go to place for staying in Tucson. I highly recommend it to anyone who visits.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing at all.

    I loved everything about this place. I especially loved the retro style and all of the upgrades. Everything was very clean and well maintained and the staff was amazing.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    7.0
    For the money I’m looking elsewhere to see what else is available. Perhaps room rates were up due to the gem show
    • Leisure trip
    • Couple
    • King Mountain View, Guest room, 1 King, Mountain view
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was on the back of the property and between the hotel guests talking and to road noise it wasn’t the quietest of rooms. A better door seal might be needed.

    The lobby bar and pool were the properties highlights. The room were clean and updated.

    Stayed in January 2024

  • Reviewed: January 16, 2024

    9.0
    We were visiting friends for the weekend and the Tuxon was a perfect stay.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No hot tub

    Nicely upgraded!

    Stayed in January 2024

  • Reviewed: December 29, 2023

    10
    We will definitely be back, hopefully in the summer when we can enjoy the pool
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room 1104 needs a bit of attention. Toilet paper holder is coming off the wall and someone has broken the security lock off the door. The room we stayed in a week earlier was perfect.

    We loved this property so much, we booked it again for our return trip. Great staff, rooms are modern, clean and comfy. Great property and value.

    Stayed in December 2023

  • Reviewed: December 25, 2023

    9.0
    It was great.
    • Leisure trip
    • Family with young children
    • Double, Guest room, 2 Double
    • Stayed 1 night
    • Submitted from a mobile device

    Too cold to swim

    Pleasantly surprised how nice the facility was

    Stayed in November 2023

  • Reviewed: December 22, 2023

    10
    Loved it and will be back and tell everyone
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location wasn’t excellent, next to the freeway but we didn’t notice any noise inside the room at all.

    Everything was so clean and new and well maintained. The staff was super friendly and we were so impressed, we booked it a week later for our return trip. Wonderful little hotel!

    Stayed in December 2023

  • Reviewed: December 22, 2023

    8.0
    I wouldn’t stay here again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Sketchy location

    Style

    Stayed in December 2023

  • Reviewed: December 19, 2023

    10
    Great design, comfortable beds, super clean, you can leave you car close to you room.
    • Leisure trip
    • Group
    • Double, Guest room, 2 Double
    • Stayed 1 night

    Everything! Beds are super comfy!!!

    Stayed in September 2023

  • Reviewed: December 13, 2023

    10
    Fabulous place to stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Great place to stay! Secure, clean, friendly staff, and restaurant/bar on site with great food. Will visit and stay with Tuxon again!

    Stayed in December 2023

  • Reviewed: December 1, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Too loud, could hear the freeway all night and the guy next door talking on the phone could hear every word finally had to put earplugs in so I could sleep

    Clean and nice and comfortable

    Stayed in November 2023

Showing 1 - 25

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