Gatlinburg, 37876, United States of America
#497 of 542 hotels in Gatlinburg
Guests' ChoiceBased on 10 hotel reviews
6.6Cleanliness
8.3
Comfort
7.1
Location
6.2
Facilities
7.1
Staff
7.3
Value for money
7.3
Real Bookers. Real stays. Real opinions.
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Showing 1 - 10
Reviewed: January 20, 2024
Baker
United States of AmericaThe shower faucet was broken and wouldn't turn on without the turn knob being removed and pliers to turn the actual bolt. None of the hot tub jets work, the basement was far too cold for anyone to sleep in or enjoy any of the games. The pillows smelled incredibly musty like they hadn't ever been washed, and the beds were rather uncomfortable. The fireplace had to be taken apart and the gas on it turned back on and the pilot light relit which took a while to figure out, the only response when the company was contacted about the issue was that "it worked 5 days ago." The driveway is absolutely absurd - you will NOT make it up without four-wheel drive. And if there's any ice or snow on the ground, forget it. They did not provide any hand soap, and only one dishwasher pod so if you're staying for more than one day or wanting to sanitize your hands while you're there be sure to bring your own supplies; in fact the entire kitchen was lacking compared to what I typically see from vacation reveals in terms of supplies provided for convenience. And lastly, what little time we were able to tough it out and spend in the basement trying to play with the game we were disappointed to find that the foosball table had a pingpong ball instead of the proper ball which really wasn't an effective substitute.
The decor was nice and the concept was great.
Stayed in January 2024
Reviewed: November 24, 2023
Amber
United States of AmericaThe fireplace didn’t work 🙁
The view was nice
Stayed in November 2023
Reviewed: November 13, 2023
Bertha
United States of AmericaWe were in an all wheel drive. The driveway was covered in a heavy layer of wet leaves which is just like ice when trying.to get up a hill. We had to get out in the dark and clean the leaves off the drive way before we could make it up. The fireplace would not start. We would have liked to beable to have set around with the fireplace on.
The cabin was really nice.
Stayed in November 2023
Reviewed: January 2, 2024
Jennifer
United States of AmericaHated the insanely steep fish hook shaped driveway - this alone will be the reason I will not be a repeat guest at this location; extremely hot in loft, extremely cold in basement; toilet seat was loose upon arrival - it shifts around when you sit down; the shower handle was broken upon arrival - maintenance came out to fix it and put the same broken handle back on... it worked for one or two showers but then stopped working again - had to "rig" it ourselves to work again (reported 2nd time to maintenance); also, didn't realize there was only one restroom for a cabin that advertises it can sleep up to 10... yes, I should have read the listing more carefully but I just assumed that at least 2 restrooms would be required by code for an occupancy of 10.
Proximity to Gatlinburg & Pigeon Forge was good.
Stayed in December 2023
Reviewed: December 14, 2023
Lee
United States of AmericaDriveway was a pain to park my pick up truck
Quiet and up away from the road
Stayed in December 2023
Reviewed: October 9, 2023
Acord
United States of AmericaI didn't like the drive way. It only had one bathroom.
It liked that it was quite
Stayed in October 2023
Reviewed: December 5, 2023
Anonymous
United States of AmericaThe drive way turn was way to sharp to pull a truck into. Almost wasn’t able to back it out! Had to park half way and walk up after this. The carpets were very dirty and counters. I messaged the owner and she said it must have been the people who put up the Christmas decorations. It didn’t change the fact I had to vacuum the whole place and wipe stuff down before unpacking. Nothing was done to make it right.
I liked the location
Stayed in December 2023
Reviewed: October 17, 2023
Kalisha
United States of AmericaThere are no comments available for this review
Stayed in October 2023
Reviewed: October 16, 2023
Anonymous
United States of AmericaThere are no comments available for this review
Stayed in October 2023
Showing 1 - 10
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