344 Seven Clans Lane, Cherokee, NC 28719, United States of America
#14 of 15 hotels in Cherokee
Guests' ChoiceBased on 1623 hotel reviews
7.3Cleanliness
7.8
Comfort
7.7
Location
8.5
Facilities
7.4
Staff
8.4
Value for money
7.7
Free Wifi
6.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 23, 2023
Anita
United States of Americawould like to have breakfast included. couldn't even get coffee in the lobby
room was clean
Stayed in May 2023
Reviewed: April 15, 2023
Therealmcoymom
United States of AmericaThere was a couple placed in the room next door and they were fornicating and my young children could hear it and couldn't sleep. That was a little traumatic. I think the hotel should be more mindful of where they place guests. And the vending machines need maintenance.
The hotel was clean. The staff was super friendly and accommodating. Josh was especially awesome. The pool and hot tub were fabulous. It was in a very pretty and quiet area which I love.
Stayed in March 2023
Reviewed: April 3, 2023
Teresa
United States of AmericaBed was not very comfortable, especially the pillows.
Location was good. We got to see Elk in the parking lot!
Stayed in April 2023
Reviewed: March 30, 2023
Zlatko
United States of Americalate breakfast,no room service
comfortable
Stayed in March 2023
Reviewed: March 30, 2023
Zlatko
United States of Americalate breakfast,no room service
comfortable clean
Stayed in March 2023
Reviewed: March 20, 2023
Cristina
United States of American/a
not to far from the casino
Stayed in March 2023
Reviewed: March 16, 2023
Chicken1245
United States of AmericaThe king size bed mattress harder than Ella may Clampit world famous brick biscuit's. The main door to the indoor pool is broken . The small issue or more little unsettling the clear duck tape used to hold up the main elevator panel 3 clear pieces of tape & the elevator permit information was missing . Uh, the clear tape is unsettling. No bathroom door/ some rooms have a bathroom door . No breakfast offered at all during weekday . Not even choice of cold cereal , toast , & etc
2nd floor Pepsi machine is $0.75 for all cans of pespi products! Yes, I know that just sounds ti good to be true ! Can't buy even buy a can Pespi products @$0.75 (1.50 or more for can of Pepsi) for like 15 years ! Wow, $0.75 can of Pepsi. Indoor pool & hot tub clean and maintained How friendly the staff from the front desk employee to the house keeping . The staff answers any questions I had and recommendation of were to eat was very helpful. King Room appeared passable clean ( all hotel room will appear clean ) Location is very convenient harrah cansio, Bryson city , great Smoky mountains park , Restaurant & local shops to Cherokee . The pillow were super soft !
Stayed in March 2023
Reviewed: March 14, 2023
Jr
United States of AmericaElevator was out of order. Could not adjust heat. Breakfast offered few choices.
Good value for the money.
Stayed in March 2023
Reviewed: March 11, 2023
Ceegee
United States of AmericaThe Wi-Fi sucked.
We like the price, location, and indoor pool.
Stayed in March 2023
Reviewed: March 7, 2023
Trinity
United States of AmericaDecent room for the money, but dark. Could use some updating but overall decent.
Value property, got what we paid for.
Stayed in January 2023
Reviewed: March 6, 2023
Bug
United States of Americano microwave in room
they have in door heated pool and spa
Stayed in March 2023
Reviewed: March 1, 2023
Alyssa
Georgiait was hot in the room and there was no microwave or fridge
location
Stayed in February 2023
Reviewed: February 25, 2023
David
United States of Americahand rails for the tube would have been nice. Stepping in to and out of the tub was problematic. It is a very deep whirlpool tub. An elderly / unstable person would have had a very hard time.
Place was clean, friendly staff
Stayed in February 2023
Reviewed: February 20, 2023
Katherine
United States of AmericaNo breakfast need to bring breakfast or quit posting you have a breakfast bar
Stayed in February 2023
Reviewed: February 20, 2023
Shaquondre
United States of AmericaCouldn't smoke
Friendly staff
Stayed in February 2023
Reviewed: February 20, 2023
Tamara
United States of AmericaThe room we stayed in had a odor, like there’s a water leak in there.
Stayed in February 2023
Reviewed: February 19, 2023
Renae
United States of Americavery dated… there was no shower door just a frame that had been caulked shut and no shower curtain to cover the hole where the glass in the door once was. the furniture is very outdated.. the whole place could use a makeover.
location
Stayed in February 2023
Reviewed: February 18, 2023
Tammy
United States of AmericaRooms were a little dated but otherwise comfortable.
Location was great. Friendly staff.
Stayed in January 2023
Reviewed: February 16, 2023
Tina
United States of AmericaOld mattresses. Dead bugs in room
Fair. Staff friendly
Stayed in February 2023
Reviewed: February 14, 2023
Jennifer
United States of AmericaBreakfast
Comfy bed and clean
Stayed in February 2023
Reviewed: February 6, 2023
Vickie
United States of Americaheating/cooling unit was not working properly. It would all of a sudden get loud and make a ton of noise… Enough to wake you up. This happened four times and we would have to go beat on it. I slept maybe two hours. The cover for the bed is literally as thin as a sheet…so all you have really is two sheets on top of you
Location was convenient
Stayed in February 2023
Reviewed: January 17, 2023
John
United States of Americabeds were hard and heat/air didn’t work well.
convince and friendly staff
Stayed in January 2023
Reviewed: January 9, 2023
Rebecca
United States of AmericaBad breakfast No microwave
Indoor pool Good price
Stayed in December 2022
Reviewed: December 27, 2022
Stephiné
United States of AmericaThe drain in the shower didn’t drain properly.
The hotel is a little older, so it comes across as dirty, but overall it was clean, just dated. We checked the bed for bugs and it was a brand new mattress and cover, so that was reassuring. The bed was a bit stiff, but I like a firmer mattress. The pool and hot tub was a little interesting; it’s in a greenhouse type glass cover, so it was very steamy, but it was nice to have.
Stayed in December 2022
Reviewed: December 22, 2022
Martha
United States of AmericaMaintenance needed. Breakfast selection only fair.
Stayed in December 2022
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