344 Seven Clans Lane, Cherokee, NC 28719, United States of America
#14 of 15 hotels in Cherokee
Guests' ChoiceBased on 1658 hotel reviews
7.3Cleanliness
7.8
Comfort
7.7
Location
8.5
Facilities
7.4
Staff
8.4
Value for money
7.7
Free WiFi
6.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 10, 2024
Roy
United States of AmericaRuth is fantastic. very friendly and helpful.
Stayed in May 2024
Reviewed: May 9, 2024
Judy
United States of AmericaNo microwave in room, toilet handle loose. Other than that was great
The room was neat. Front staff checking in friendly,happy,warm. Beds were clean comfortable. Set up good.
Stayed in May 2024
Reviewed: May 6, 2024
Jesykah
United States of AmericaOur room didn't have any cold water for the sink. The mattresses were very hard.
Loved the pool
Stayed in May 2024
Reviewed: May 1, 2024
Martha
United States of AmericaDouble room with a pocket door to the bathroom that didn't work
Clean, friendly staff
Stayed in April 2024
Reviewed: April 21, 2024
Michael
United States of AmericaNo elevator Musky smell in the hotel hallways
Didn't go for breakfast
Stayed in April 2024
Reviewed: April 12, 2024
Eddith
United States of AmericaThe front desk staff were amazing and friendly.
Stayed in April 2024
Reviewed: April 7, 2024
Tina
United States of AmericaShould of had listed on booking . Com that that the hot tub & pool wasn't working, really only reason I booked that one
The location
Stayed in March 2024
Reviewed: March 29, 2024
Kirk
United States of AmericaKing size bed was a boxspring foundation and egg crate mattress topper. Wife hurt her leg on the foundation because the side of the frame was bent. No mattress. The deep jetted tub had no drain stopper, used wash cloth to block the drain and when filled, the jets didn't work and the tub leaked from somewhere onto the floor. When I told maintenance, they knew about it but have done nothing to repair it.
Staff was great! Breakfast was ok.
Stayed in March 2024
Reviewed: March 27, 2024
Robert
United States of AmericaAt the time, pool and hot tub closed but not a problem for us
Close to everything and convenient
Stayed in March 2024
Reviewed: March 26, 2024
Doohee
United States of AmericaBreakfast was not that good.
Clerks were very nice and kind.
Stayed in March 2024
Reviewed: March 23, 2024
Angie
United States of AmericaNo microwave in the rooms... nothing major though.
Rooms were clean ...staff was very helpful and nice...for the price it was worth it.
Stayed in March 2024
Reviewed: March 17, 2024
Jim
United States of AmericaThe decor was dated but very well maintained and clean.
Stayed in March 2024
Reviewed: March 16, 2024
Strohm
United States of AmericaIt was fine. It would be helpful to list it as a "continental" breakfast.
Stayed in March 2024
Reviewed: March 5, 2024
David
United States of AmericaMaintenance was not great. Several in room hot tubs were not working. The Hot tub next to the pool was not working either.
Breakfast was good. Staff very friendly. Room was OK. Kept the weather out, like it should.... bed was comfortable. Pool was nice.
Stayed in February 2024
Reviewed: February 25, 2024
Davey
United States of AmericaNo audio on major networks
Good value .
Stayed in February 2024
Reviewed: February 20, 2024
Johanna
South AfricaThe coffee machine in the room did not work. Staff was not very friendly or helpful.
Value for money. The room was clean. Good for a quick stopover. Continental breakfast was included, which we did not expect, it included the usual cereals and muffins, nothing fancy.
Stayed in February 2024
Reviewed: February 12, 2024
Jack
United States of Americaall good tub no stopper
Stayed in February 2024
Reviewed: February 8, 2024
Meshil
United States of AmericaI was under the impression that there was an indoor pool open all year and that was not the case
Friendly helpful staff
Stayed in February 2024
Reviewed: January 30, 2024
Miller
United States of AmericaWe called before going to make sure hot tube was open,and when we traveled there 6hrs of driving, went to get in hot tub and it was freezing cold. Did not work.. the manager did offer us a room with jacuzzi in it,but it's just not the same. Besides the hot tub and indoor pool not working we was happy. We will go back once they are fixed.
Staff were amazing, clean rooms
Stayed in January 2024
Reviewed: January 30, 2024
Thomason
United States of AmericaNo bathtub n our room. Pool n hot tub was closed n it did not state that when we booked our room.
Nice hotel,great location. Comfortable beds. Great staff. Breakfast ok.
Stayed in January 2024
Reviewed: January 29, 2024
Janet
United States of AmericaThe bed was hard felt like sleeping on a cardboard plank. My neck and back is hurting, I’m in pain and my neck and back is super tight from the hard mattress. VERY UNCOMFORTABLE. There was no comforter the top spread was as thin as the curtains. Towels was sandpaper cheap and hard material.
The staff was super nice, hotel was clean.
Stayed in January 2024
Reviewed: January 23, 2024
Christina
United States of AmericaThe shower in the room had poor water pressure and the handheld was held on by a hair tie
The location was good, the value was even better! Having a heated pool and hot tub was great!
Stayed in December 2023
Reviewed: January 12, 2024
Richard
United States of AmericaUpdated heating/cooling would be nicer because it was hard to regulate the room temperature.
The breakfast was ok, not a huge selection but adequate. The location was very nice, just what we were looking for.
Stayed in January 2024
Reviewed: January 4, 2024
Lesperance
United States of AmericaTHEY ADVERTISE THEY HAVE A HOT TUB BUT IT IS JUST A TUB WITH HOT WATER NO WAY TO MAKE JETS WORK
ROOM WAS VERY CLEAN AND PRICE WAS GOOD
Stayed in December 2023
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