344 Seven Clans Lane, Cherokee, NC 28719, United States of America
#14 of 15 hotels in Cherokee
Guests' ChoiceBased on 1608 hotel reviews
7.3Cleanliness
7.8
Comfort
7.7
Location
8.5
Facilities
7.4
Staff
8.4
Value for money
7.7
Free Wifi
6.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: July 24, 2022
Cindy
United States of AmericaThe shower was more like a drip, and it never got warmer than tepid. The room was very hot when we arrived, no ac on.
Clean, location
Stayed in July 2022
Reviewed: July 23, 2022
Jacqueline
United States of AmericaPool
Stayed in June 2022
Reviewed: July 22, 2022
Williams
United States of AmericaMattresses needs to be more comfortable also bed sheets/comforter needs new one and little heavy, TVs needs upgrades you can’t Bailey watch tv white lines on tv plus the phones in the rooms olds and not working at all.
staffs are wonderful very welcome, also the price is great.
Stayed in July 2022
Reviewed: July 18, 2022
Charlie
United States of Americathe location is perfect. the staff was friendly and helpful
Stayed in July 2022
Reviewed: July 17, 2022
Michelle
United States of Americabreakfast was minimal, water pressure was hit or miss
clean rooms, friendly staff and good location.
Stayed in July 2022
Reviewed: July 12, 2022
Karen
United States of AmericaDidn't like the fact that there was wild animals all the way around it such as a stray dog stray cats other than that it was fair
The staff was exceptional and everything worked out good I had booked it through booking.com and I still paid more than what booking.com said the rooms and I had a strange smell when I first went there but I always travel with my own air freshener so I was okay
Stayed in July 2022
Reviewed: July 11, 2022
Andrea
United States of Americait was dirty and lighting in room did not work
location
Stayed in July 2022
Reviewed: July 7, 2022
Christie
United States of AmericaPower outage for hours
Convenient location
Stayed in July 2022
Reviewed: July 6, 2022
Charles
United States of Americabreakfast choices no microwave in room
The rooms and motel where clean
Stayed in July 2022
Reviewed: July 5, 2022
Cody
United States of Americaoutdated and beds weren’t comfortable.
the price and the service
Stayed in July 2022
Reviewed: July 5, 2022
Cody
United States of AmericaBeds and comforters were terrible. Horrible nights sleep because bed was terribly hard and the covers/comforters were way to then....did not sleep hardly at all
Bfast was great and so was location. Staff was exceptional!!
Stayed in July 2022
Reviewed: June 30, 2022
Rafael
United States of AmericaThe room had a musty smell. The bathtub was very high and awkward to get into for an older person.
The room was clean and comfortable.
Stayed in June 2022
Reviewed: June 29, 2022
Matthew
United States of AmericaThere are no microwave in rooms, and the only big reason for not a higher score. The pool and hot tub were looking dirty.
Nice friendly staff, clean room and comfortable, nice bathroom. Clean property
Stayed in June 2022
Reviewed: June 27, 2022
Pamela
United States of AmericaThe rooms didn't have a microwave and the ice machine was broken
The rooms were nice the staff was very nice the location was close to the casino and shopping
Stayed in June 2022
Reviewed: June 27, 2022
Brenda
United States of AmericaI was disappointed that the breakfast buffet was gone
The room location and staff always nice
Stayed in June 2022
Reviewed: June 24, 2022
Vanessa
United States of AmericaThe beds and breakfast need improvement
The pool and hot tub!!
Stayed in June 2022
Reviewed: June 20, 2022
Victoria
United States of Americabreakfast didn’t start on time and they didn’t have much to offer as far as food
good location, clean, nice staff
Stayed in June 2022
Reviewed: June 20, 2022
Jean
United States of AmericaThe bathroom in our hotel room was a little small. That was the only thing that we had any complaints about.
Enjoyed the size of the room. The pool was wonderful. The staff was very nice and accommodating. The location was wonderful. We were within a short drive of everything we wanted to see/do. We have already booked another stay at the hotel for September.
Stayed in June 2022
Reviewed: June 20, 2022
Charity
United States of AmericaI didn't like that the first two rooms were not very well kept. One room the window was open and wouldn't shut all the way. The other room the curtain was broke and wouldn't close. Both rooms were on the first floor. But like I said I like that they took care of it without any trouble.
We liked that it was close to everything we wanted to do. Had a nice pool and hot tub. Also the problems we had in our first rooms, they let us change rooms to the second floor which made me feel more safe.
Stayed in June 2022
Reviewed: June 15, 2022
Puckett
United States of AmericaThe pool area hot tub didn't have a control to turn it on..
Stayed in June 2022
Reviewed: June 15, 2022
Chicken1245
USAPillows on bed were very uncomfortable and our AC and heating unit inside are linked on the carpet where it was soaking wet in front of it
Love the indoor pool and hot tub very clean you can tell it very well maintained the layout of the indoor pool area was nice and clean
Stayed in June 2022
Reviewed: June 15, 2022
Chicken1245
United States of AmericaIndoor pool , the show , the staff
The indoor pool area with hot tub was very clean & lay out of indoor was nice
Stayed in June 2022
Reviewed: June 3, 2022
Lin
United States of Americaexpensive comparing with the condition of the rooms and hotels
close to main spot . decent .
Stayed in March 2022
Reviewed: May 31, 2022
Kirsten
United States of AmericaIt isn’t cleaned that well, it truly needs a deep cleaning. The high spots are gotten, but that’s it. Which I understand some places are hard to get, but the corners of where the floor and wall meet are dirty. When we entered our room after check in, it felt and smelt as if the air hadn’t been on in weeks. It was so hot and muggy in there, it took about 4 hours for it to finally cool off. It also smelt terrible when the air was first cut on, which makes sense if it hasn’t been ran in a while. I understand that, but they could’ve at least cut the air on knowing we were going to arrive soon.
The location of the hotel is pretty decent, it not in the middle of all the down town people and traffic. It’s a nice little place to stay secluded.
Stayed in May 2022
Reviewed: May 25, 2022
Pam
United States of Americathere was nobody at the desk we had to ring the bell. The rooms are very outdated we didn’t feel very comfortable no blankets on the bed. A few cheap towels.
there was an indoor pool.
Stayed in May 2022
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