226 Excalibur Road, Ruidoso, NM 88345, United States of America
#20 of 123 hotels in Ruidoso
Guests' ChoiceBased on 918 hotel reviews
8.2Cleanliness
8.2
Comfort
8.3
Location
9.2
Facilities
8.0
Staff
9.2
Value for money
8.4
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Sandra
United States of AmericaOld couch broken and not enough towels
Staff super helpful
Stayed in May 2024
Reviewed: May 6, 2024
Estrada
United States of America1.1 miles from downtown? Yes, but failed to mention they were VERTICAL miles with only one way down. A bit misleading. Tubs in bathrooms were 🤔 old??
Spacious, kitchen, view was beautiful! Nice patio! Cody was excellent!
Stayed in May 2024
Reviewed: May 1, 2024
Denise
United States of Americathe restrooms were a dirty and the water didn't work well in the second restroom would only leak when turned all the way on. The heaters in the restroom did not work so it was freezing in the morning to shower. There was already trash when we entered the room.
amazing view and great price for the stay and amenities. Good Location not far from casinos
Stayed in April 2024
Reviewed: April 30, 2024
Cesar
United States of AmericaIt needs to be upgraded.
We liked the view and how quite it was
Stayed in April 2024
Reviewed: April 8, 2024
Ortiz
United States of Americasome heaters don't work
Location, location
Stayed in April 2024
Reviewed: April 7, 2024
Alexandra
GuernseyIt’s quite an old property so a lot of the decor and amenities are quite old.
Beautiful location, good for stopping over while travelling between white sands and Texas. Would be great condos as base for doing activities in the park.
Stayed in April 2024
Reviewed: April 4, 2024
Gerardo
United States of AmericaThe tv and the curtains
Las vistas
Stayed in April 2024
Reviewed: April 2, 2024
Ronald
United States of AmericaViews and location
Stayed in March 2024
Reviewed: March 30, 2024
Mia
United States of AmericaThere were areas of decay or dirtiness but over all great.
The bed was super comfortable and the heating was great. Absolutely beautiful view.
Stayed in March 2024
Reviewed: March 20, 2024
Deanna
United States of AmericaThe only real upgrade that we think could needs to happen were the twin beds and box springs were just a bit overly bouncy. Some of the dishes needed to be rewashed because they were obviously put back dirty, but this is more likely previous guests being disrespectful.
Love this place! The view from the balcony was spectacular, and the balcony itself was spacious. The condo was clean and the wifi worked fine. This is an older wooden mountain condo structure but we are easy travelers and fine with older properties. The guys in the office were pleasant and available by text. The master bed was a dream.
Stayed in February 2024
Reviewed: March 17, 2024
Samantha
United States of AmericaThe beds are really old and uncomfortable. The first few nights i was fine. But after night number 3 my back was killing me. My parents who had stayed in another room also felt their bed was old and uncomfortable. The fridge is a little outdated.
I loved the views and the condo itself. It has everything you need. Cody is great! He is very accommodating and nice. The condo is super spacious. The bathrooms were clean and the kitchen was clean. The rooms have plenty of space and the views are stunning. The grills were ready to be used. The kitchen does have everything you need to cook.
Stayed in March 2024
Reviewed: March 16, 2024
Garcia
United States of AmericaJust not enough hot water but the kind staff member was very prompt in remedying the situation after a call which is very appreciated.
The patio/balcony and definitely the view and how much space was available. Definitely the 2 bathrooms.
Stayed in February 2024
Reviewed: March 15, 2024
James
United States of AmericaTV did not work
View
Stayed in March 2024
Reviewed: March 14, 2024
Beth
United States of AmericaThe property is a little run down, as stated in other reviews. But, it was super comfortable and my family and I loved it.
We loved the view of Sierra Blanca from the balcony! The drive up was beautiful, too!
Stayed in March 2024
Reviewed: March 13, 2024
Mariana
United States of AmericaWe were on first floor and could hear a lot of noise from upper floor in middle of night.
Clean and host was very friendly and helpful.
Stayed in March 2024
Reviewed: February 28, 2024
Alejandra
United States of AmericaNeeds to be updated a bit
The view
Stayed in December 2023
Reviewed: February 16, 2024
Nash
United States of AmericaNeeds to be cleaned more thoroughly
Love this property
Stayed in February 2024
Reviewed: February 3, 2024
Jorge
United States of AmericaThe shower/bath wasn't the most clean looking but you could tell it was more due to misuse from previous tenants. Just a few heaters, while older, didn't function as well as others so getting the fireplace going was a big necessity. Everything is really meant to feel like it is an older home so it's understandable that some things don't work as well as before. Some beds weren't super comfortable but were enough to get some rest after a long day.
The building manager goes above and beyond in helping make our stay as fantastic as possible. We had several hiccups on our fault and he responded quickly and saved us from big trouble on multiple occasions. I am incredibly thankful for his attentiveness and help. The view is incredible, either from the third story or from the edge of the property it's a breathtaking view of everything down below. The ride up is a bit steep but worth the ride, as if building up to the location. The rooms were very homey and rules make it seem more so, giving you a sense of responsibility to tidy up like it's your home makes the experience much more endearing. There are even several amenities in each condo that you don't really get in hotels like cookware and ovens!
Stayed in January 2024
Reviewed: January 29, 2024
Iveth
United States of AmericaThe only think we encountered was the TV. However, we were traveling to be around nature and the TV was not a big issue as we didn’t really watch it. We enjoyed the outdoors.
The view is excellent and the set up inside and out is very cozy and feels like a home away from home.
Stayed in January 2024
Reviewed: January 26, 2024
Alejandra
United States of AmericaEverything is too old! Kitchen table and chairs are all stained and look poorly. Bedding and towels smelled and towels were super old as well. We went to Walmart and get a new set for $3 dlls each; I mean they are not expensive so don’t see the reason why don’t put newer towels.
Always an amazing view and the fact that has a kitchen allows us to stay in to have breakfast and late night dinners.
Stayed in January 2024
Reviewed: January 22, 2024
Ernesto
MexicoBed a little bit old
Ubication
Stayed in January 2024
Reviewed: January 10, 2024
Carolyn
United States of AmericaThe hearing system did not keep the unit warm. I had to use area heaters.
We had a huge snowstorm during my stay. Cody, the manager worked many extra hours helping guests deal with the storm. One of the priorities was cleaning the walkways to make them safe, also salting the most treacherous areas of the driveway.
Stayed in January 2024
Reviewed: January 7, 2024
Jerry
United States of AmericaIts a bit older place, could use new furniture that was old. Make you have a 4x4 especially if it snows. Luckly we did. We saw few cars stuck up in the parking lot and off roads going up or down the hills to location. Be careful. Other than that, great stay.
Great view of the town from top of the hills is where the location of the place was. The staff was friendly and very helpful. He provided us w firewood for our room, easy check in and out. And deers were around everyday to greet us and look for treats from us. Apache ski resort only 30 min away.
Stayed in January 2024
Reviewed: January 4, 2024
Cynthia
United States of AmericaDisposal didn’t work.
Views were amazing.
Stayed in December 2023
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