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  5. Reviews of Timber Pointe Resort

Reviews of Timber Pointe Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2671 S Highway 92, Jamestown, KY 42629, United States of America

#2 of 3 hotels in Jamestown

Guests' Choice

Review Score

Based on 49 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    8.5

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    8.6

  • Value for money

    8.7

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 20, 2024

    9.0
    Wonderful
    • Business trip
    • Group
    • King Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Mattresses

    Amanda and Clay were wonderful and accommodating! Amanda made sure all our needs were met. They made us great burgers at the restaurant.

    Stayed in May 2024

  • Reviewed: July 7, 2023

    9.0
    Convenient location to the lake and clean room
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    The only disappointment was there was no hair dryer in the room. I did not pack one as they are always provided at hotels…

    Cute hotel and clean room.

    Stayed in July 2023

  • Reviewed: May 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    Thought I was paying for the room with kitchen area. Got the microwave and counter. Did I miss something in description? Some electric outlets at the pavilion were inoperative.

    Stayed in April 2023

  • Reviewed: May 19, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Thought I was getting room with kitchen area. Got a room with microwave and counter space. Did I miss something in description?

    Space and hookup for boat. Quiet, great location.

    Stayed in April 2023

  • Reviewed: April 14, 2023

    8.0
    Great location when you are going fishing!
    • Leisure trip
    • Family with young children
    • Queen Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Next time we will request the bottom floor.

    We liked the fire ring and enjoying the evening.

    Stayed in April 2023

  • Reviewed: January 19, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    No onsite check in. Booked on booking.com late afternoon. Arrived at the property about an hour later to discover there is no one available. Called the numbers no answer. Finally got a return call after we had left the property and was looking for another room. Got into the room but this is not the way to run a business!

    Great location very nice clean room

    Stayed in January 2023

  • Reviewed: December 21, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Queen Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    I arrived very late and planned to sleep in but there were no curtains on back window, so I woke up when the sun came up.

    Stayed in December 2022

  • Reviewed: November 27, 2021

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    The toilet in unit 15 ran all night.

    Very cozy

    Stayed in November 2021

  • Reviewed: November 8, 2021

    9.0
    Nice and frendly place to stay at Lake Cumberland.
    • Leisure trip
    • Couple
    • Queen Room with Pool View
    • Stayed 1 night

    Everything was good, I know its end of season in the off time could use some Maintenance ie bathroom exhaust fan needs fixed, and other small things.[room 11] Would be handy for a sit down chair in rooms, hard to put shoes on setting on the bed. We have been there several times and will be back to stay :] The staff as always are great!!

    Stayed in November 2021

  • Reviewed: October 14, 2021

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 1 night

    TV didn't work.

    wesome

    Stayed in October 2021

  • Reviewed: October 7, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    It was peaceful for the most part. Neighbors where a little loud.

    Food was very expensive. For two biscuit and gravy breakfasts and two coffees was like 23 dollars. I would have driven to a dairy queen and paid way less than that.

    Stayed in October 2021

  • Reviewed: October 5, 2021

    8.0
    Location was great. Good experience.
    • Leisure trip
    • Couple
    • Queen Room with Pool View
    • Stayed 1 night

    The restaurant wasn't open until 8. We wanted to get on the road by 7.

    Receptionist were great. Good size room.

    Stayed in October 2021

  • Reviewed: April 29, 2024

    10
    It was great!!!!!!!!!!!!!!!!!!!!
    • Leisure trip
    • Group
    • Queen Room with Pool View
    • Stayed 2 nights

    Not Applicable. Was very satisfied.

    Location was good for our Trip, did not eat from the restaurant due to timing of our plans, i.e. Fishing. The room was clean and comfortable. The staff was prepared for us and just handed the Key to the room.

    Stayed in April 2024

  • Reviewed: July 19, 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • King Room with Pool View
    • Stayed 1 night

    No wifi .

    Wifi did not work . I hot locked out of my room because of weird locks. Restaurant is good

    Stayed in July 2023

  • Reviewed: July 1, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    Manager was very nice

    Didn't stay. No power because of tornado

    Stayed in June 2023

  • Reviewed: June 8, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Queen Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    I had called ahead to verify the reservation and late check-in but was not able to check in upon arrival. No one was there or answering the phone, nor were any instructions posted. My call wasn't returned until the next afternoon and they said instructions had been sent to my email. I never received anything except confirmation and receipt. Basically, blaming me but they were unable to forward any proof they had sent it to my email. I was told no refund and to talk to booking.com because it wasn't the hotel's fault I didn't get the email. But it was the fault of the employee I spoke to that did not give any instructions for late check in when I called and asked if it made any difference what time we checked in.

    Stayed in June 2023

  • Reviewed: March 25, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Queen Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Stayed in March 2023

  • Reviewed: January 8, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean, comfortable, and friendly.

    Stayed in January 2023

  • Reviewed: January 1, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Never in my life have I had a more upsetting check in. We arrived at 6:45 pm and there was nobody on property to check us in. Normal check in times stated between 4-8pm on the website. I called and texted all 3 phone numbers posted on the window before finally reaching someone. 15 minutes. I spent another 30 minutes on the phone with a person who worked there as he tried to help us get into our room via electronic codes. The codes were incorrect and would not unlock any of the rooms. He gave me instructions as to how to get into the office and find an actual key to a different room. We had to drive across the property to gain access to these keys. This key did not work either. My husband finally figured out the code to get into our original room. It was freezing cold and the grounds were icy and slippery and it was quite a challenge to have to trek across the property several times to simply try to gain access to our room, or at that point, any room that would unlock. He had us try 4 different room with different incorrect codes. We were exhausted after driving all day to our destination. I do not know how this would have worked out at all if either one of us were handicapped or had special needs. I simply will never understand why they didn’t have our key in the late check in box as they saw our reservation around noon. No apology. Instead I had to text proof that we paid for the room in full. Do not arrive hungry or thirsty. The property is in the middle of nowhere and the coffee shop was closed that night. This was understandable, as it was Christmas night. It was not open the following morning either. There was literally nobody there at all.

    The room was spacious, clean and warm. It would have been helpful to have some sort of snow tray or a place to wipe icy, snowy boots at the front door of the room. The flooring is some sort of wood laminate and is not supposed to get wet.

    Stayed in December 2022

  • Reviewed: December 23, 2021

    10
    Timber Resort in Jamestown KY is a charming lodging located in the woods
    • Leisure trip
    • Couple
    • Queen Room with Pool View
    • Stayed 1 night

    Beautiful location in the woods. Large room. Convenient small cafe on site. Friendly helpful staff. Easy parking.

    Stayed in December 2021

  • Reviewed: September 27, 2021

    10
    Exceptional
    • Leisure trip
    • Group
    • Queen Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    They were demolishing a building in front of our rooms and thought they could of warned us regarding the wake up call.

    Stayed in August 2021

  • Reviewed: August 23, 2021

    10
    Would definitely stay again bcuz of the cleanliness n location of whst we need
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    No bkfst No iron Price was slightly higher than when I booked....approximately little over $3 No prices on menu in room

    Extremely clean. Bed was comfortable

    Stayed in August 2021

  • Reviewed: July 31, 2021

    1.0
    Didn't enjoy it
    • Leisure trip
    • Family with young children
    • Queen Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    I asked for a ground floor room and didn't get one because my husband can't do stairs

    Did not like anything about the place

    Stayed in July 2021

  • Reviewed: July 17, 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing. It was great!

    It was the cleanest motel we have ever stayed in.

    Stayed in July 2021

Showing 1 - 25

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