475 S Second St, San Jose, CA, San Jose, 95113, United States of America
#1 of 84 hotels in San Jose
Guests' ChoiceBased on 351 hotel reviews
9.3Cleanliness
9.7
Comfort
9.6
Location
9.4
Facilities
9.2
Staff
9.8
Value for money
9.4
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 27, 2024
Sean
United States of AmericaThe staff in incomparable
Stayed in May 2024
Reviewed: May 27, 2024
Ninjaruss
United States of AmericaThe hotel room itself is pretty bare bones and was pretty obvious that it was on a budget. I personally am a simple person and only need bare essentials, so outside of maybe missing extra sheets lying around (which was accommodated upon request), it is a good baseline experience. Some additional things I noted: - The parking lot is pretty cramped, so maybe call in early to secure a spot - No guests are allowed; 20$ fee per person per night if they stay - This is a small hotel. So as long as you are respectful and reasonable it is a good place to stay
The receptionist Nick is a cool guy when me and my friend stayed here. The hotel place is accommodating as stuff like temporary short parking before the day of our check in was pretty sick. Really quiet location, but it is like a 5 min walking distance from the San Jose Convention Center. Location I cannot stress enough is what makes this hotel shine including the small hotel complex feel.
Stayed in May 2024
Reviewed: May 26, 2024
Daniel
United States of AmericaN/A
Very Clean
Stayed in May 2024
Reviewed: May 26, 2024
Sean
United States of AmericaThe location is perfect and the gentleman who runs the place is possibly the most charming person I’ve ever met in a customer service situation
Stayed in May 2024
Reviewed: May 25, 2024
George
United States of Americano pool
great place that is quiet
Stayed in May 2024
Reviewed: May 24, 2024
Monica
United States of AmericaJust been picky, some extra attention on the shower corners to be awesome and spotless pristine cleaned!
Excellent location, quiet, safe, comfortable, very clean, spacious room, renovated, and modern design with all needed commodities, king-size bed, nice bed cover, definitely will stay there again. Nice and friendy staff, walking distance from Civic and Convention center,
Stayed in May 2024
Reviewed: May 19, 2024
Jc
United States of AmericaThe manager was very nice and personable. The room was clean and spacious.
It was very clean and quiet.
Stayed in April 2024
Reviewed: May 17, 2024
Karl
United States of AmericaThe man in the office. The rooms were nice and clean.
The man in the office was very helpful.
Stayed in May 2024
Reviewed: May 15, 2024
Thatcher
FinlandOccasionally, the reception had back in 15 minute notes up, but they were always there when needed, and so helpful!
The facilities are just about perfect, nothing fancy, but just what you want and are paying for. As others have said the beds are fantastic.
Stayed in May 2024
Reviewed: May 14, 2024
David
United KingdomLovely personal service and the room was pristine!
Stayed in May 2024
Reviewed: May 12, 2024
John
United States of AmericaNothing. Great stay.
Staff was very friendly, room was a great value for the money. Very close to the conference center (< 5 min walk)
Stayed in May 2024
Reviewed: May 11, 2024
Laurence
United States of Americacould use a coffee pot to make tea or coffee
easy check in, area was accessible to SAP center and surrounding restaurants. 1 mile
Stayed in May 2024
Reviewed: May 9, 2024
Marian
United States of AmericaNot a single complaint.
All the great reviews about this place are absolutely true. I was so impressed with the cleanliness, quality and comfort of my room. And the owner(?) at the desk is truly the delight that everyone raved about. So kind, friendly and informative. I felt well cared for. And happily the 2 friends I recommended stay here as well were also very pleased and impressed. Highlights were the comfort of the bed-so important and I slept great!- the very close proximity to the convention center and the surrounding urban area with so many choices for food and entertainment. And of course the man in charge-priceless! I can't say enough good things about this place and I highly and enthusiastically recommend it.
Stayed in May 2024
Reviewed: May 9, 2024
Daniel
United States of AmericaRoom was spacious, modern, and clean. Staff was helpful and friendly.. it was a short walk to the convention center.
Stayed in May 2024
Reviewed: May 8, 2024
Danalyn
United States of AmericaIts bare bones and the bed was hard as a rock.
Location is great
Stayed in May 2024
Reviewed: May 6, 2024
Oli
United KingdomVery clean, large, comfortable rooms with modern furnishings and in room amenities. The staff were very friendly, the location super convenient for downtown locations, and the parking seemed very secure.
Stayed in May 2024
Reviewed: May 5, 2024
O
United States of AmericaVery clean and quiet. John at the front desk was very helpful and delightfully humorous! Very accommodating and gave us a lot of information about the area and the various dining options around the area. The convention center inn & suites is always where we choose to stay while in San Jose down town.
Stayed in May 2024
Reviewed: May 2, 2024
Marilyn
United States of AmericaIt was clean, in a good location, and it felt safe. There were cameras in the parking area so you can feel safe leaving your car there. The front desk person was super nice.
Stayed in March 2024
Reviewed: April 29, 2024
Alexandria
United States of AmericaNo couch
Location room was clean and comfortable
Stayed in April 2024
Reviewed: April 14, 2024
Jenny
United States of Americalocation might only be good for people wanting to be in that vicinity
Simple, quiet, clean and comfortable.
Stayed in April 2024
Reviewed: April 5, 2024
Kelly
United States of AmericaThe room was super clean I’ve never stayed at a hotel this clean before I loved it!!!
The property had great parking and we were able to locate our room quickly.
Stayed in March 2024
Reviewed: April 2, 2024
Izzak
United States of AmericaNo bathroom mirror light, but there is one overhead
Attention to detail in the design, I asked the owner who works there and he studied design! Great staff, very accommodating, knowledgeable and respectful.
Stayed in March 2024
Reviewed: March 30, 2024
Michele
AustraliaEverything was good.
The rooms were lovely.
Stayed in March 2024
Reviewed: March 28, 2024
Kristina
United States of AmericaFriendly staff , rooms were freshly cleaned. Huge bed and sink area.
Stayed in March 2024
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