642 East Washington Street , Charles Town, WV 25414, United States of America
#7 of 9 hotels in Charles Town
Guests' ChoiceBased on 1010 hotel reviews
7.8Cleanliness
8.2
Comfort
8.3
Location
8.8
Facilities
7.9
Staff
9.0
Value for money
8.3
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Andrea
United States of AmericaThe first room the heater/ air conditioner was full of mold spores going across the vent.
Stayed in May 2024
Reviewed: April 13, 2024
Mark
United States of AmericaNeeded up keeping
Proximity to casino
Stayed in April 2024
Reviewed: April 13, 2024
Antionette
United States of AmericaThe bathroom had hair in the bathtub shower curtain
The friendliness of the staff
Stayed in April 2024
Reviewed: April 9, 2024
Michael
United States of AmericaNoisy
Stayed in April 2024
Reviewed: March 25, 2024
Melinda
United States of AmericaSmall pillows and knob for shower was hard to turn
Location and breakfast and shuttle service to casino
Stayed in March 2024
Reviewed: March 15, 2024
Emily
United States of AmericaWe stayed here for a concert at the casino. When we checked in we were told the hotel had a bus service for their guests. We go down to the van the desk clerk told us her manager cancelled the service because they were calling for a little snow. First the casino is right down the street so we didn't mind driving but the clerk told everyone she would be using the van. Her manager should have said something earlier. At the casino this hotel was the only one that stopped service that night.
The woman who checked us in was great.
Stayed in February 2024
Reviewed: March 9, 2024
Lakeloon
United States of AmericaPillows
Location
Stayed in March 2024
Reviewed: February 27, 2024
Tala
JordanBed squeaky, not much noise insulation you can hear the neighbors easily. Poor first impression but the room was clean.
Clean and staff were friendly
Stayed in February 2024
Reviewed: February 13, 2024
Kimberly
United States of AmericaRoom was small but other than that it was pleasant .
It was convenient
Stayed in February 2024
Reviewed: February 7, 2024
Lena
United States of AmericaDesk staff was amazing and shuttled us to the casino. very clean room
Stayed in February 2024
Reviewed: January 28, 2024
Joseph
United States of AmericaNot one thing
Best breakfast I've ever had at a hotel
Stayed in January 2024
Reviewed: January 14, 2024
Amber
United States of AmericaThe neighborhood is a little rough and the outside of the hotel could use some updating.
Super close to the casino and they have a shuttle driver who even stopped at a convenience store.
Stayed in October 2023
Reviewed: January 1, 2024
Smith
United States of AmericaOutdated
Location
Stayed in January 2024
Reviewed: December 12, 2023
Kevin
United States of AmericaPolice
The staff
Stayed in November 2023
Reviewed: December 4, 2023
Kayla
United States of AmericaWe were in the room beside the laundry service. It is open for use 24/7 and is very loud when being used overnight.
The young man working at the front desk was very friendly and quite helpful.
Stayed in December 2023
Reviewed: November 19, 2023
Smith
United States of AmericaCould have been cleaner
Breakfast
Stayed in November 2023
Reviewed: November 10, 2023
Kerry
United KingdomRoom very smart, clean and comfortable. Handy location for town and amenities (walkable too).
Stayed in November 2023
Reviewed: November 10, 2023
Saliane
United States of AmericaThe door didn’t lock when I left the room.
Really good breakfast, comfortable bed.
Stayed in November 2023
Reviewed: November 8, 2023
Deana
United States of AmericaBreakfast.......LOTS of options!
Stayed in November 2023
Reviewed: November 2, 2023
Walter
United States of Americathe room could use a new coffee maker and microwave
everything was ok
Stayed in October 2023
Reviewed: October 31, 2023
Wayne
United States of AmericaBreakfast could have included more choices.
Stayed in October 2023
Reviewed: October 28, 2023
Sharon
United States of AmericaEarly evening there some men outside talking loudly and forcefully for quite a while. I was trying to relax peacefully. Bathtub too small, but that's what you get at this price. Footsteps heard frequently above, like someone lives there.
Comfortable beds. Nice breakfast. Staff pleasant and helpful. Because of sounds of dripping water in the room booked, we were moved to a different room without question.
Stayed in October 2023
Reviewed: October 24, 2023
Nicole
United States of America.N/A
N/A
Stayed in October 2023
Reviewed: October 13, 2023
Joyce
United States of Americastaff friendly, room comfortable and convenient,breakfast very good
Stayed in October 2023
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