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  5. Reviews of TownePlace Suites by Marriott Asheville Downtown

Reviews of TownePlace Suites by Marriott Asheville Downtown

39 Elm Street, Asheville, 28801, United States of America

#21 of 75 hotels in Asheville

Guests' Choice

Review Score

Based on 679 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    8.5

  • Facilities

    9.3

  • Staff

    9.3

  • Value for money

    8.8

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 16, 2024

    10
    Superb value for money, this will be our first choice if or when we return to Asheville
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    A minor downside was the traffic noise from the highway. Also the breakfast was just OK. We came down late and some items were not available and others were cold.

    We loved this hotel. Modern, very clean and comfortable. It made us wish we were staying longer. Easy walk to downtown.. lLiked that we could park underground to protect our car and it was easily accessible by elevator.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything you need for a nice stay close to the action

    Stayed in May 2024

  • Reviewed: May 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Very nice clean and new

    Stayed in May 2024

  • Reviewed: May 11, 2024

    10
    Great staff, great rooms, great location.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    The property was clean , easy to access and plenty of parking.

    Stayed in May 2024

  • Reviewed: May 9, 2024

    9.0
    Great choice for Asheville ... but you do have to pay for parking.
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 1 night

    Didn't realize I had to pay for parking until I arrived. I guess it was in the fine print. If I had known I would of opted for another hotel, however, I liked this one, so I am glad I didn't know.

    Breakfast was great with lots of options. Rooms were spacious and all the furnishings were new. Not a fan of having to pay for parking ... I guess I didn't realize that ... but that didn't soil my experience with the room and the breakfast.

    Stayed in May 2024

  • Reviewed: May 9, 2024

    9.0
    Clean, good value, good coffee, nice selction of breakfast options, convienient location.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 3 nights

    Minor damage to walls, but it is a new enough hotel not tel feel run down. The hotel parking costs extra.

    It was a nice breakfast, good selection. We liked having a kitchenette in the room.

    Stayed in April 2024

  • Reviewed: May 5, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff was friendly and helpful. Breakfast was delicious and offered a variety of options. Facility was nice, clean and comfortable.

    Stayed in May 2024

  • Reviewed: May 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Long walk to downtown even though it was listed as a downtown location

    The room

    Stayed in May 2024

  • Reviewed: May 3, 2024

    10
    A delightful surprise.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    There is a $15/night parking fee buried in the fine print. This seems to be the latest grab by hotels, and it annoyed me, but even with that it was still far less expensive than most other downtown hotels.

    We were looking for a place for a spontaneous weekend trip to Asheville. This one seemed affordable and the reviews were excellent. But what about the two-star designation? This hotel was fantastic! It’s new and clean and modern. Breakfast is great, bed comfortable, and staff very helpful. This is NOT a two-star hotel—I’d add at least one star more. It’s a 5 minute walk from downtown, and right near a Trader Joe’s, Whole Foods and Harris Teeter, so you can make good use of the well stocked kitchen. Some have complained about highway noise. We requested a rear-facing room and were not bothered at all.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    8.0
    Almost getting it right!
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Although close to downtown, the walk from the hotel until you get to downtown is a little bit funky. Also, the breakfast was plentiful but not particularly appetizing. Food tasted kind of plastic with the exception of a few things

    I liked that it was new and clean. I also liked that it was walking distance to downtown which was fun.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    9.0
    Very comfortable!
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 5 nights

    All was great.

    The breakfast was abundant with lots of choices, including a waffle bar and fresh fruit. The location was excellent with all points of interest easily drivable or some walkable.

    Stayed in March 2024

  • Reviewed: April 29, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Customer service

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Good place to stay in Asheville
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Walls were thin so you can hear your neighbours

    Good location, clean rooms

    Stayed in April 2024

  • Reviewed: April 27, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Great all around. Excellent room and the staff were very friendly

    Stayed in April 2024

  • Reviewed: April 26, 2024

    9.0
    Better than expected
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    New and efficient

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    Surprisingly nice great value, close to everything
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    It seems super close to the freeway, but that ends up not being a problem. Can’t really walk anywhere from the hotel even though it’s close to downtown— better to drive.

    Super convenient, parking close to building, nice lobby and breakfast area, everything new and functional and modern. Fridge, microwave, and everything in room worked.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    10
    I had a amazing stay here at this hotel.
    • Business trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    I really enjoyed my stay here! The location, comfort and cleanliness were all 10s across the board. The bed was so comfortable and made for a good nights rest after a day on the town. The shower pressure was immaculate. I would definitely stay here again.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    10
    I have never stayed at one of these types of property before but definitely would do so again.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    There was every amenity you could possibly need.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    10
    Wonderful stay and location--will stay here again!
    • Leisure trip
    • Group
    • Queen Studio
    • Stayed 1 night

    My friend and I loved our stay at the TownePlace Suites in Asheville! The location is great, close to a botanical garden and other parks, and right down the road from a Whole Foods. The hotel itself is very clean and our room (327) was enormous! It was on the highway side, but we couldn't hear any noise. Breakfast had fantastic options, even including a cage-free frittata which was excellent. Check-in was a breeze, and all staff were friendly and courteous.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    8.0
    Good value and location
    • Leisure trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There was a surprise $15 parking fee that was NOT mentioned on Booking.com.

    The facility was clean and comfortable. The staff were helpful and courteous. Breakfast was outstanding!

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    Fine
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Up charges are crazy. Two adults cost $95 with tax my dog and parking for one night was $99. With tax……hmm

    Clean, friendly

    Stayed in April 2024

  • Reviewed: April 12, 2024

    10
    Great room with excellent facilities and kitchenette. Excellent breakfast.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking charge.

    Close to city centre of Asheville. Great room.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff were friendly and the hotel was very clean

    Stayed in April 2024

  • Reviewed: April 6, 2024

    10
    Low cost great value
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    A little bit tricky to drive to the location

    Low cost but great value

    Stayed in April 2024

Showing 1 - 25

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