39 Elm Street, Asheville, 28801, United States of America
#21 of 75 hotels in Asheville
Guests' ChoiceBased on 679 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
8.5
Facilities
9.3
Staff
9.3
Value for money
8.8
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 16, 2024
Edward
United States of AmericaA minor downside was the traffic noise from the highway. Also the breakfast was just OK. We came down late and some items were not available and others were cold.
We loved this hotel. Modern, very clean and comfortable. It made us wish we were staying longer. Easy walk to downtown.. lLiked that we could park underground to protect our car and it was easily accessible by elevator.
Stayed in May 2024
Reviewed: May 15, 2024
Ashley
United KingdomEverything you need for a nice stay close to the action
Stayed in May 2024
Reviewed: May 14, 2024
Audra
United States of AmericaVery nice clean and new
Stayed in May 2024
Reviewed: May 11, 2024
Cam
United States of AmericaN/A
The property was clean , easy to access and plenty of parking.
Stayed in May 2024
Reviewed: May 9, 2024
Deano
United States of AmericaDidn't realize I had to pay for parking until I arrived. I guess it was in the fine print. If I had known I would of opted for another hotel, however, I liked this one, so I am glad I didn't know.
Breakfast was great with lots of options. Rooms were spacious and all the furnishings were new. Not a fan of having to pay for parking ... I guess I didn't realize that ... but that didn't soil my experience with the room and the breakfast.
Stayed in May 2024
Reviewed: May 9, 2024
Amkbo
United States of AmericaMinor damage to walls, but it is a new enough hotel not tel feel run down. The hotel parking costs extra.
It was a nice breakfast, good selection. We liked having a kitchenette in the room.
Stayed in April 2024
Reviewed: May 5, 2024
Heather
United States of AmericaStaff was friendly and helpful. Breakfast was delicious and offered a variety of options. Facility was nice, clean and comfortable.
Stayed in May 2024
Reviewed: May 4, 2024
David
United States of AmericaLong walk to downtown even though it was listed as a downtown location
The room
Stayed in May 2024
Reviewed: May 3, 2024
Dave
United States of AmericaThere is a $15/night parking fee buried in the fine print. This seems to be the latest grab by hotels, and it annoyed me, but even with that it was still far less expensive than most other downtown hotels.
We were looking for a place for a spontaneous weekend trip to Asheville. This one seemed affordable and the reviews were excellent. But what about the two-star designation? This hotel was fantastic! It’s new and clean and modern. Breakfast is great, bed comfortable, and staff very helpful. This is NOT a two-star hotel—I’d add at least one star more. It’s a 5 minute walk from downtown, and right near a Trader Joe’s, Whole Foods and Harris Teeter, so you can make good use of the well stocked kitchen. Some have complained about highway noise. We requested a rear-facing room and were not bothered at all.
Stayed in April 2024
Reviewed: April 30, 2024
Sommers
United States of AmericaAlthough close to downtown, the walk from the hotel until you get to downtown is a little bit funky. Also, the breakfast was plentiful but not particularly appetizing. Food tasted kind of plastic with the exception of a few things
I liked that it was new and clean. I also liked that it was walking distance to downtown which was fun.
Stayed in April 2024
Reviewed: April 30, 2024
Carol
United States of AmericaAll was great.
The breakfast was abundant with lots of choices, including a waffle bar and fresh fruit. The location was excellent with all points of interest easily drivable or some walkable.
Stayed in March 2024
Reviewed: April 29, 2024
Aldo
United States of AmericaN/A
Customer service
Stayed in April 2024
Reviewed: April 29, 2024
James
AustraliaWalls were thin so you can hear your neighbours
Good location, clean rooms
Stayed in April 2024
Reviewed: April 27, 2024
Derek
United States of AmericaGreat all around. Excellent room and the staff were very friendly
Stayed in April 2024
Reviewed: April 26, 2024
Cheryl
United States of AmericaNew and efficient
Stayed in April 2024
Reviewed: April 22, 2024
Doug
United States of AmericaIt seems super close to the freeway, but that ends up not being a problem. Can’t really walk anywhere from the hotel even though it’s close to downtown— better to drive.
Super convenient, parking close to building, nice lobby and breakfast area, everything new and functional and modern. Fridge, microwave, and everything in room worked.
Stayed in April 2024
Reviewed: April 21, 2024
Jasmyn
United States of AmericaN/A
I really enjoyed my stay here! The location, comfort and cleanliness were all 10s across the board. The bed was so comfortable and made for a good nights rest after a day on the town. The shower pressure was immaculate. I would definitely stay here again.
Stayed in April 2024
Reviewed: April 19, 2024
Tracy
United KingdomNothing
There was every amenity you could possibly need.
Stayed in April 2024
Reviewed: April 19, 2024
Alison
United States of AmericaMy friend and I loved our stay at the TownePlace Suites in Asheville! The location is great, close to a botanical garden and other parks, and right down the road from a Whole Foods. The hotel itself is very clean and our room (327) was enormous! It was on the highway side, but we couldn't hear any noise. Breakfast had fantastic options, even including a cage-free frittata which was excellent. Check-in was a breeze, and all staff were friendly and courteous.
Stayed in April 2024
Reviewed: April 19, 2024
Sharlina
United States of AmericaThere was a surprise $15 parking fee that was NOT mentioned on Booking.com.
The facility was clean and comfortable. The staff were helpful and courteous. Breakfast was outstanding!
Stayed in April 2024
Reviewed: April 12, 2024
Debra
United States of AmericaUp charges are crazy. Two adults cost $95 with tax my dog and parking for one night was $99. With tax……hmm
Clean, friendly
Stayed in April 2024
Reviewed: April 12, 2024
John
United KingdomParking charge.
Close to city centre of Asheville. Great room.
Stayed in April 2024
Reviewed: April 10, 2024
Brenda
United States of AmericaStaff were friendly and the hotel was very clean
Stayed in April 2024
Reviewed: April 6, 2024
Christie
United States of AmericaA little bit tricky to drive to the location
Low cost but great value
Stayed in April 2024
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