the room didn’t even have a hair dryer - which I found odd

So grateful for the shuttle, easy location to help us navigate cancelled flights and unexpected stays, very courteous and understanding night manager

Stayed in May 2024

The shuttle (one reason choosing it compared to some nearby - there are about 20 all in one area.) didn’t come after 50 mins and two calls! A waste of time and $20 for an Uber. There is no food service so you need to use Uber eats or walk to somewhere nearby.

5 miles from DFW Room was a good size and clean.

Stayed in May 2024

In the handicap rooms, please have a mirror at the desk. It is difficult to stand for t j e mirror in the bathroom and at the long mirror there is nothing to put makeup or anything on. Also in the bathroom have a shelf to put itms on like shaver, tooth brush, etc. This is very typical of most hotels.

Staff was friendly and room was clean and quiet.

Stayed in April 2024

Dishes in kitchen cupboard were dirty.

Modern room with full kitchen, comfortable bed and quiet.

Stayed in April 2024

It was difficult to get a shuttle pick up from the international airport. Someone had to call the hotel for me to get a pick up and I waited nearly 1 hour. By the time I arrived at the hotel it was past 10pm, and there was only one staff doing the check in, and he had to field several phone calls as well. I had to enquire about check out time the next morning in the end.

Very comfortable room, large size, very well appointed kitchen. Standard bathroom. The bed was super comfortable. I also appreciated that the room was well soundproofed since this was close to the airport. Really nice lobby and good breakfast provided.

Stayed in November 2023

It was fine.

Convenient, but without a car difficult to get food besides Doordash

Stayed in November 2023

What I didn’t like was the breakfast staff member didn’t show up for her shift so this affected the complimentary breakfast that I strategically looked for when planning my solo travel stay

I liked that the shuttle drivers were willing to transport me to the next hotel to enjoy their restaurant Whiskey Tango

Stayed in October 2023

Noisy air on and refrigerator

Excellent staff

Stayed in September 2023

Nothing

Great shuttle service to and from the airport to the Hotel. Very friendly staff. Huge room with mini kitchen including a dishwasher!! The breakfast was lovely and the coffee was great. Will definitely use this hotel again.

Stayed in September 2023

Smell in room - humid No view- felt boxed in AC / Heating super loud

Friendly staff Clean bed, bathroom Decent breakfast

Stayed in July 2023

KITCHEN SEPERATE BEDROOM

Stayed in February 2023

Dinner means. On the menu at their bar/dinning was only chicken bites and fries.

I liked the cleanliness and upkeep of the hotel

Stayed in April 2023

Did not like that the breakfast closes at 9:00. Did not have breakfast. Got there shortly after and would have appreciated something to eat. No food service when we arrived at 6:00 PM.

Nice ADA bathroom. Friendly staff. Clean room.

Stayed in March 2023

there were no extra linens in the room for the pool out sofa in the room. Friday night Austin was amazing but the Sunday morning shuttle driver lacked kindness and customer service

the closeness to the airport. the rooms were fully equipped with all necessities. & the shuttle driver Austin was absolutely amazing!!

Stayed in March 2023

The airport shuttle does work very well. We had to call twice to be picked-up at the airport . When we finally arrived at the hotel at 8.30 pm tried to book a shuttle to the airport at 8.00 am and were told that the 7.30 am and 8.00 am were fully booked !!!!

Location was great . Good breakfast .

Stayed in February 2023

Can’t think of anything.

Close to the airport.

Stayed in January 2023

Nothing…it was very nice.

The staff was very welcoming. Rooms were clean and very large!

Stayed in December 2022

new rooms, clean

Stayed in December 2022

size of the rooms is too small once you open the hide a bed makes it very very difficult move about the room.

close to airport

Stayed in October 2022

after a long day, I was looking forward to a hot meal but on-site restaurant was closed. Cup of Noodles was a poor substitute. also, couldn’t get the TV to work.

airport shuttle was great. both drivers were friendly and efficient.

Stayed in October 2022

The breakfast was just average. Felt quite “packaged”

Stayed in October 2022

shuttle needs to run as long as airport is moving passengers. had to Uber to the airport for a 5am flight.

while expensive, still less than many closer to airport

Stayed in October 2022

They used some type of cleaning product or air freshener that created a very strong smell. Luckily we were able to open a window and air out the room.

This hotel was very clean and comfortable. It was full on the night we stayed, but we did not hear other guests. The breakfast was fine and the kitchen staff were very diligent about replenishing the food and keeping the dining room clean. The hotel is very close to DFW and had a free shuttle service that was quick and friendly. We were able to order food for delivery from a nearby restaurant, and they sold beer in the kiosk at the lobby (bonus!).

Stayed in October 2022

This cluster of close-to-DFW hotels has no restaurants nearby, meaning within a walking mile! We had to take an uber to get to breakfast and back---$20 more roundtrip! Staff at front desk didn't know where to suggest. If there had been restaurant options for breakfast, lunch, dinner in the walkable area, we would give this a 10. We were sort of trapped - delayed for 2 days on a connecting flight.

Easy to get to with hotel shuttle, close to airport, room large and clean.

Stayed in September 2022