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  5. Reviews of TownePlace Suites by Marriott Erie

Reviews of TownePlace Suites by Marriott Erie This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2090 Interchange Road, Erie, PA 16565, United States of America

#13 of 33 hotels in Erie

Guests' Choice

Review Score

Based on 133 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.4

  • Location

    8.6

  • Facilities

    8.2

  • Staff

    9.1

  • Value for money

    7.8

  • Free WiFi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: November 27, 2023

    7.0
    It was a nice stay other than not being able to control the temperature in the room.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The thermostat didn’t work properly. It was either too hot or too cold. Couldn’t get it right. Staff were nice & helpful. Breakfast was good.

    The location is great for shopping.

    Stayed in November 2023

  • Reviewed: November 7, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The window was facing a wall...the room was much much smaller than pics lead on

    Stayed in November 2023

  • Reviewed: October 21, 2023

    7.0
    Professional pleasant staff clean welcome entryway
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Carpet hole made room feel cheap overpaying Area seemed a little scary for solo traveler however I did get out and walked

    Staff Friendly and Professional Pet Friendly Breakfast was good Walnuts with Breakfast options Kitchen

    Stayed in October 2023

  • Reviewed: September 19, 2023

    8.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    The bed , mattress and pillows could be better

    Location with easy access to everything

    Stayed in September 2023

  • Reviewed: September 11, 2023

    7.0
    Good
    • With a pet
    • Business trip
    • Group
    • Queen Studio
    • Stayed 1 night

    The room overall looked clean when we walked in. However, during the night, the thin, yellow, decorative spread that covers the white bed linens, slipped off the bed. When I put it back on, I noticed a large area of blood on the underside. I notified the front desk at check out. I left a review with the hotel, but this morning I received an email from a hotel rep named Lori, basically calling me a liar because they "only have white linens." Now, I'm making a more public review of the hotel.

    The front desk staff were very friendly & breakfast was ok.

    Stayed in September 2023

  • Reviewed: August 20, 2023

    7.0
    Good stay that could have been great if they paid more attention to cleaning.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Needs better attention to cleanliness- closet had a strange smell, glasses had lipstick on them, AC unit had stains, tile floors in common areas and elevator doors were not cleaned during the stay.

    Staff was unfailingly polite and helpful. Great amount of room in our Queen Suite. Breakfasts were good (and the breakfast area was clean).

    Stayed in August 2023

  • Reviewed: July 18, 2023

    8.0
    Good location, nice unit with kitchen
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Stain on rug, comforter, sheets.

    Location to presque isle good- 15 min. Pool. Breakfast . Staff.

    Stayed in July 2023

  • Reviewed: February 13, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn’t like the aspect that your reservation system doesn’t talk to theirs. And we would have had no room if they had been full. Will not using booking.com To go there again.

    Stayed in February 2023

  • Reviewed: February 5, 2023

    7.0
    Overall happy with the stay, front desk staff service was beyond expectations. very disappointed the pool was so cold an
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The primary reason we returned to this location was to take our daughter swimming for her birthday and the pool heater was broken. Breakfast was alright, the juice machine never worked.

    Staff was amazing, room comfortable.

    Stayed in January 2023

  • Reviewed: January 2, 2023

    9.0
    kitchen was well stocked room was clean
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    very clean

    Stayed in January 2023

  • Reviewed: December 26, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The dishes and silverware were very dirty. Previous occupant put everything back without cleaning it. Previous occupant's hair ties and bottle caps on the floor.

    The room was a very good size. Nice full kitchen. Decent breakfast. Nice pool and fitness room.

    Stayed in December 2022

  • Reviewed: December 15, 2022

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Could of been a better breakfast

    Everything

    Stayed in December 2022

  • Reviewed: October 20, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Bookins misrepresented the room accommodations and I was told this was not the first error they have made at this location.

    Manager went above and beyond to correct a error by Bookings.

    Stayed in October 2022

  • Reviewed: October 16, 2022

    8.0
    probably not use this service to stay at another hotel since this screw up
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 1 night

    it could have been better if i got the room i booked with 2 beds

    was Ok

    Stayed in October 2022

  • Reviewed: September 22, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    Check-in was not until 4 PM. Arrived 45 minutes early and room was not yet available. Room was small for a suite and sofa was not in a convenient spot. Noise from above tenants was bothersome. Could hear footsteps in early evening.

    breakfast and location were very good for our stay. Room was clean.

    Stayed in September 2022

  • Reviewed: July 11, 2022

    7.0
    over all it was good, would
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The room had a bad odor. not sure if only our room smelled that way. they were fully booked so couldn’t change rooms.

    good location big room, clean bathroom

    Stayed in July 2022

  • Reviewed: April 22, 2022

    8.0
    It was a nice stay for families.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Our family of 4 stayed in a apartment type and it was very convenient. It felt like our own little home :)

    Stayed in February 2022

  • Reviewed: April 9, 2022

    8.0
    it was It was comfortable and very friendly
    • Leisure trip
    • Couple
    • Queen Studio with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    we have nothing negative to say.

    I found the staff to be exceptional. They were so welcoming, informed and were so nice to our dog.

    Stayed in April 2022

  • Reviewed: March 30, 2022

    9.0
    Nice
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    All was good!

    Room was clean, comfortable.

    Stayed in March 2022

  • Reviewed: February 27, 2022

    8.0
    it was good had it been more clean and more confortable bedding it would have been excellent!
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The overall cleanliness was a let down and the comforter on the bed was not comfortable.

    The pleasant staff, the decent sized refridgerator, breakfast and the pool.

    Stayed in February 2022

  • Reviewed: September 30, 2021

    8.0
    As expected.
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 1 night

    could not get a/c off of auto setting (kept on turning on and then shutting off). Would have preferred constant fan on.

    Breakfast very good.

    Stayed in September 2021

  • Reviewed: August 30, 2021

    9.0
    For the most part it has been relaxing and renewing and the front desk staff were pleasurable.
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 21 nights

    Sometimes the other guests were not aware of the noise levels they created.

    I didn't have breakfast most days. I chose to either make my own or go out due to dietary and Covid - 19 concerns.

    Stayed in August 2021

  • Reviewed: July 19, 2021

    9.0
    We enjoyed our stay, had no major issues, and we would stay there again!
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights

    The room was a little cramped. We were using the sofa bed, which, when opened, butted up against the end of the king bed. To get out of my side of the bed, I had to climb over the ends of both beds.

    They had a very nice breakfast with lots of options. The pool was on the small side, but my grandchildren were often the only ones in it, and they loved it. The staff was very friendly and accommodating. Lots of parking. The elevators were quick and the water pressure in the shower was intense!!!

    Stayed in July 2021

  • Reviewed: July 18, 2021

    7.0
    Ok place for family
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    This place desperately needs an update. Chipped paint, grim along different surfaces (bathroom corners and closet doors), outlets were old (apple plugs wiggled in plug), tv service was the most basic I have seen in years, and the breakfast mediocre. Very disappointing for Marriott.

    The concept of the suite was nice. It was great for us as a family to help with our young child. Location was great being about 20 minutes from the beaches and the Mall was next door.

    Stayed in July 2021

Showing 1 - 25

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