4850 Town Center Drive SE, Grand Rapids, 49512, United States of America
#11 of 60 hotels in Grand Rapids
Guests' ChoiceBased on 169 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
9.0
Facilities
9.0
Staff
9.0
Value for money
8.6
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 15, 2024
Debra
United States of AmericaClean and staff was great.
Stayed in May 2024
Reviewed: April 15, 2024
Jenna
United States of AmericaThere was some noise from the highway. The breakfast buffet was average.
The room was clean and the staff was very helpful getting me a shuttle from the airport.
Stayed in April 2024
Reviewed: April 7, 2024
Hamilton
United States of AmericaThe property was very nice/clean, the breakfast was good also.
Stayed in April 2024
Reviewed: February 22, 2024
Lucas
United States of AmericaN/A
Clean friendly staff
Stayed in February 2024
Reviewed: February 20, 2024
Kathryn
United States of AmericaTrevor at the front desk was phenomenal! He greeted us with a smile and cheery disposition both when we checked in and checked out. Very knowledgeable and helpful. The continental breakfast was one of the best, and even the shuttle to the airport at 6;15am was pleasant! Really enjoyed our stay and it will be our go to place when flying out of GR.
Stayed in February 2024
Reviewed: January 14, 2024
Harkins-hagen
United States of AmericaStaff was awesome and place was very clean and quiet!
Stayed in January 2024
Reviewed: January 2, 2024
Lucas
United States of AmericaThe pool water was slightly cold.
The exercise room, and the room was nice and relaxing. The general manager was nice and accommodating to my needs. The continental breakfast was hot and the area was clean.
Stayed in December 2023
Reviewed: December 4, 2023
Kimberly
United States of AmericaN/A
Staff was friendly and polite and helpful. Breakfast was also good.
Stayed in December 2023
Reviewed: December 2, 2023
Rebecca
United States of AmericaThe pool area had no hot tub and the room was small and very loud because the sound bounces off the walls. No towels were available either at the pool. The room was modern but not functional. The bed was too hard.
Breakfast was good, clean and check in was easy. Modern feel and layout was good. The staff was helpful and courteous. I liked the snack area. This requirement of how many words the review needs to be is very annoying!
Stayed in October 2023
Reviewed: November 13, 2023
Candace
United States of AmericaThe staff was so friendly. We enjoyed the variety at breakfast. Really appreciated the complimentary water.
Stayed in November 2023
Reviewed: November 1, 2023
Ali
United States of AmericaNothing! I loved it
The nicest hotel I have stayed at! Loved the rooms, and the bathrooms. Really like the swivel tv also.
Stayed in September 2023
Reviewed: October 2, 2023
Trisha
United States of AmericaThe whole lighting system in our room didn’t function well. Bathroom lights kept going on and off. You were supposed to put a key in a slot and that would help the room to function. Never did understand how it worked. Very frustrating.
Staff was great. Breakfast was good. Facilities clean and comfortable.
Stayed in September 2023
Reviewed: September 5, 2023
Mary
United States of AmericaNew, clean, modern, great amenities
Stayed in September 2023
Reviewed: August 12, 2023
Richard
United States of AmericaA restaurant or bar area would be nice.
Conveniently located to airport. Shuttle was was quick. Our room was clean and quiet. Would stay again when flyi mg out of Grand Rapids.
Stayed in August 2023
Reviewed: August 6, 2023
Gerhard
United States of AmericaModern room layout
Stayed in July 2023
Reviewed: July 30, 2023
Bryan
United States of AmericaEverything was great!
Location, price, cleanliness, great breakfast, pool was clean and well maintained.
Stayed in July 2023
Reviewed: June 19, 2023
Arlene
United States of AmericaI would’ve given a full 10, if the room was serviced everyday while we were there.
The location was perfect if you’re traveling by air. The hotel is located ~5 minutes away. The property was very clean.
Stayed in June 2023
Reviewed: June 19, 2023
Ashley
United States of AmericaOur room was great! A lot of space! Loved the amenities!
Stayed in June 2023
Reviewed: June 18, 2023
Reynolds
United States of AmericaI did not like the pillows, they are feather pillows
Very well kept property, very clean, comfortable beds, they do have feather pillows, which I hate, but that’s my opinion, other than that was very satisfied with our stay! They also have a beautiful fireplace and two nice sized grills out front. the hot breakfast was nice as well.
Stayed in June 2023
Reviewed: June 9, 2023
Cierra
United States of AmericaWe loved the updated, modern look to it. we also liked that it had a free airport shuttle!
Stayed in June 2023
Reviewed: May 17, 2023
Marvin
United States of AmericaBreakfast and how clean the room is . Also how friendly the staff are.
Stayed in May 2023
Reviewed: May 16, 2023
Amy
United States of AmericaWireless was not the best, it was hard to get connected
I loved the room
Stayed in May 2023
Reviewed: May 7, 2023
Jason
United States of AmericaVery nice room .
Stayed in May 2023
Reviewed: May 1, 2023
Enrique
United States of Americanothing
the room
Stayed in April 2023
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