13741 Beach Boulevard, Jacksonville, 32224, United States of America
#11 of 166 hotels in Jacksonville
Guests' ChoiceBased on 200 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
9.1
Staff
9.1
Value for money
8.9
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 30, 2021
Latika
United States of AmericaNothing. I loved everything about it.
This has been the best motel I’ve stayed in my whole 25 years of life lol ! I’m coming here every time!
Stayed in June 2021
Reviewed: June 9, 2021
Jessica
United States of America24 hr swimming pool!
Stayed in June 2021
Reviewed: June 5, 2021
Jay
United States of AmericaThe breakfast was what they call takeout. It was more a continental breakfast. Say so when booking instead of leading someone to believe it is a real breakfast.
The locationwas next to a shopping complex with walmart and restaurants. A The room was amazing, clean, fresh and modern. Great TV. Great Extended stay type refrigerator. Great bedding cover and aheets. We actually looked forward to staying in the room at night.
Stayed in June 2021
Reviewed: May 31, 2021
Carlos
United States of AmericaMy surfboard got stolen at the parking lot
Nice and clean
Stayed in May 2021
Reviewed: May 20, 2021
Megan
United States of AmericaNothing, everything was amazing
Everything was amazing!! Loved it here! Great staff, they were amazing through and through!
Stayed in May 2021
Reviewed: May 13, 2024
Clifton
BahrainThe elevator didn’t work and I slept on the fifth floor and I’m disabled
Service
Stayed in May 2024
Reviewed: April 7, 2024
Darienne
United States of AmericaBreakfast not good
Close to Mayo Clinic.
Stayed in April 2024
Reviewed: December 30, 2023
Tara
United States of AmericaPeople up all night running down the hallways laughing and not being considerate at 12:30 am
Breakfast was good
Stayed in December 2023
Reviewed: August 6, 2023
Dale
United States of AmericaCouldn't get cold water in the bathroom sink
Stayed in August 2023
Reviewed: July 9, 2023
Carmen
United States of AmericaEverything its good
Stayed in April 2023
Reviewed: May 8, 2023
Mandia
United States of AmericaRoom was not clean daily.
Price
Stayed in May 2023
Reviewed: May 1, 2023
Leopoldo
GuatemalaWe would like daily room cleaning.
The coffee was very good. The breakfast meal was also good.
Stayed in April 2023
Reviewed: March 6, 2023
Jessica
United States of Americathe shower was very small even for a handicap room.. also didn’t look too clean. the shower looked to have mold on the inside.
the area was nice and close to where I needed it to be.
Stayed in March 2023
Reviewed: December 30, 2022
Julie
United States of Americatap water tastes terrible
location, good room layout
Stayed in December 2022
Reviewed: December 1, 2022
Colley
United States of AmericaAir conditioning kept shutting in and off. No way to leave the fan running the whole night. Disrupted my sleep.
Didn’t have breakfast
Stayed in November 2022
Reviewed: November 5, 2022
Bryan
United States of AmericaThe room was hot upon entering it . The small kitchen area was unkept . The floors had debri on them. I went to take a shower and the bathtub was not okay. I literally got out of the shower dried myself and promptly left the hotel deeply disappointed.
I last minute booked room because my mother was brought into mayo in the middle of the night for a lung transplant from complications of Covid. Once I booked room online upon arriving I was told it was until later in the day I could check in. He found me a room. Now I’ve payed for two nights at the hotel . That was unacceptable for a Marriott. I called and spoke with the hotel and I haven’t been issued a credit for both the nights. I feel credits for both nights should be issued. My family is part of the bon voy program.
Stayed in November 2022
Reviewed: June 14, 2022
Tekemia
United States of AmericaProperty stolen from hotel room.
It was clean.
Stayed in June 2022
Reviewed: May 9, 2022
Bruce
United States of Americashower wasnt as clean as i would've liked
Stayed in May 2022
Reviewed: March 7, 2022
Julian
United States of AmericaWiFi stinks
Stayed in March 2022
Reviewed: March 2, 2022
Candis
United States of AmericaFront Desk Staff (no greeting when we walked in) Dirty Dishes in our sink (we told front desk, no assistance) Dirty shower (black foot prints) I have pictures, if you would like me to share. I paid 270+ tax, but didn't get a 300 dollar experience.
Location and the taco truck out front.
Stayed in February 2022
Reviewed: December 30, 2021
Richard
United States of AmericaPillows were flat and some of them smelled bad. The TV is configured to the side of the bed, so difficult to view.
Breakfast was excellent.
Stayed in December 2021
Reviewed: October 28, 2021
Allen
United States of AmericaThe stove takes forever to heat up.
The hotel is very clean and I like the location as well.
Stayed in September 2021
Reviewed: October 13, 2021
Keith
United States of AmericaDiscovered after checking out that the hotel charged us an extra $75 for a 7 lb dog for one night. We booked the room on booking.com and nowhere on the website or on the booking receipt did it mention this charge for a dog, we were not told there would be a fee checking in, and we were not told when checking out. According to the hotel, the booking.com website states "Pets allowed. Charges may apply" - indeed it does, with a bit of digging about in the small print, but for a fee that is more than half the total cost of the room it would have been somewhat reasonable to make this very clear somewhere during the booking or checking in process. What if they had charged us $200? Or $500? Apparently "charges may apply" allows the hotel to charge you whatever they want.
Hotel was fine - $145 for the room was reasonable.
Stayed in October 2021
Reviewed: August 5, 2021
Calvin
United States of AmericaThe breakfast was supposed to be from 6-10 but by the time we got there at 9-there was nothing on the breakfast bar. In fact I had to ask for bread for toast ask for cream cheese because no jelly at all-no bananas-no milk for cereal. It was definitely different- the last day we thought oh we can get a waffle so that was nice but my daughter didn’t make it to breakfast till 9:30 but everything was already put away!
Stayed in July 2021
Reviewed: July 23, 2021
Tammy
United States of AmericaThe room was not thoroughly cleaned and sheets had not been changed. Very disgusted especially since my grandchild had already gotten in bed. I didn't even notice until I turn the covers back to get in bed 11:30pm. So upsetting. It's disguising enough to lay behind someone especially someone you don't know but with covid this was just a horrible feeling. The staff was very apologetic and and came right down and cleaned the room but we were up extremely late and had to re-shower. I did receive a discount but don't think I will chance staying here again.
The breakfast was okay except they'd run out of milk the first day for the cereal. The location was great.
Stayed in June 2021
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